Ratings based on 1,607 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from san fransisco ca.

Room is small

Posted Nov 24, 2017
When one sees the rooms on the internet, one is surprised, but when one enters, they are not what one asked for.
Comment from Hotel Management
Nov 26, 2017 by Jessica W., Hotel Management
Jon, I'm sorry the room size did not meet your expectations. Being a historical building our rooms do run a bit small.
4 out of 5
Recommended
for Everyone
by A verified traveler from Stamford, cT

Nice hotel close to the bay bridge

Posted Nov 22, 2017
The hotel is close to the bay bridge and has plenty of places to eat nearby. Also walking distance is the farmers market which is a must visit for anyone in town. Overall a decent place to stay without breaking your pocket.
Comment from Hotel Management
Nov 26, 2017 by Jessica W., Hotel Management
Susruta, thank you for your review. Come visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient

Posted Nov 20, 2017
Besides everything else i wish you guys had parking
Comment from Hotel Management
Nov 26, 2017 by Jessica W., Hotel Management
We appreciate your feedback and thank you for that 5 star review! We do offer Valet parking to our guest at a rate of $60 a night plus tax.
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Great location with friendly staff.

Posted Nov 20, 2017
The stay was great from start to finish. No issues at all, we were able to check in early, around 12:30PM. Great location within walking distance (20min or less) from Alcatraz Tour and food/coffee. Farmers market across the street Saturday morning.
Comment from Hotel Management
Nov 24, 2017 by Jessica W., Hotel Management
Glad we met your expectations and you enjoyed your time with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Folsom, CA

Great Stay

Posted Nov 19, 2017
A very nice place. Will stay again. Clean, nice rooms. Great location
Comment from Hotel Management
Nov 24, 2017 by Jessica W., Hotel Management
Thank you for taking the time to rate your stay.
5 out of 5
Recommended
for Couples
by A verified traveler from Calgary

Nice Boutique Hotel with view of Bay Bridge

Posted Nov 18, 2017
There are 2 sides to the hotel - only one side has views of bay bridge. It costs a little more but having the view to the boardwalk and bridge were a highlight of our trip. Ferry terminal with small shops and a blue bottle coffee a block away. Lots of transportation & good restaurants within easy walking distance. Would definitely stay here again.
Comment from Hotel Management
Nov 26, 2017 by Jessica W., Hotel Management
We are delighted you enjoyed your stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacto

Near bay bridge and ATT park

Posted Nov 12, 2017
Very clean, great staff. Convenient and easy walk to ATT park.
Comment from Hotel Management
Nov 14, 2017 by Jessica W., Hotel Management
Shar, Thank you for taking the time to rate our property.
5 out of 5
Recommended
for Everyone
by A verified traveler from whittier, california

Amazing view

Posted Nov 10, 2017
They made our stay amazing. They went above with everything. I️ will highly recommend this hotel to anyone. By far the best
Comment from Hotel Management
Nov 14, 2017 by Jessica W., Hotel Management
Andrea, we are delighted that we were able to make your stay great!
5 out of 5
Recommended
for Everyone
by A verified traveler from Social Circle, GA

Posted Nov 7, 2017
Nice clean room near across the street from the bay. Staff was friendly and accommodated our needs with a pet free room due to allergies.
Comment from Hotel Management
Nov 8, 2017 by Jessica W., Hotel Management
Doris thank you for taking the time and giving us such a great rating. I'm glad we were able to meet your pet free room needs. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice view of the Oakland bridge

Posted Nov 1, 2017
Amazing view of the harbour from my window. Excellent customer service by John
Comment from Hotel Management
Nov 8, 2017 by Jessica W., Hotel Management
We are delighted you enjoyed your stay with us. Thank you for a great review!