Ratings based on 1,877 Verified Reviews

4.3 out of 5
87% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Great location

Posted Oct 16, 2017
I love this hotel... great location to the ball park, restaurants, ferry building and more!
Comment from Hotel Management
Oct 17, 2017 by Jessica W., Hotel Management
Lisa, Thank you for taking the time to rate your stay with us. We sincerely appreciate that 5 star rating! Come back and visit us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Rosa, CA

Posted Oct 16, 2017
Friendly staff, great location. Would opt for a room with the view next time. Great for weekend getaway.
Comment from Hotel Management
Oct 17, 2017 by Jessica W., Hotel Management
Wendy, so glad you enjoyed your time with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saratoga, Ca

Great location!

Posted Oct 8, 2017
We live 40 mins south of SF, and decided to stay in the city for a night, because of Fleet Week there on the Bay. The Harbor Court is a great location, right on the Embarcadero near great restaurants, and things to do. It’s clean and quaint. Had a great view of the Bay Bridge.
Comment from Hotel Management
Oct 17, 2017 by Jessica W., Hotel Management
Martha, Thank you for taking the time to rate our property. We are thrilled you enjoyed your stay.
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent location, very nice hotel

Posted Oct 3, 2017
Pros: The location and staff.
Cons: Rooms could be a bit larger.
Location: You are situated right on the Embarcadero with literally anything you want to do on The Wharf or the Bay.
The staff was friendly, efficient and helpful, especially the front desk and housekeeping. Hotel lobby and rooms were very clean. Wonderful location across from the Ferry Building on the Embarcadero with an impressive view of the Bay Bridge and the Bay. The rooms were a little small but very cozy, clean with all the amenities. Free glass of wine offered in the lobby from 5-6pm. I would recommend this hotel based on location alone but with the cleanliness of the rooms and the friendliness of the staff, definite recommend.
Comment from Hotel Management
Oct 5, 2017 by Jessica W., Hotel Management
Jules, Thank you for giving us a 5 star rating. We are very happy you enjoyed your stay with us and will be sharing your review with the rest of the staff so they can see what a wonderful job they are doing. Thanks again and we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Salem OR

Great location

Posted Oct 2, 2017
Very convenient to training I was attending. On Embarcadero and beautiful view. Decor little too eclectic, marble with kind of mid century. Room was really small and had a huge wardrobe blocking space. Staff friendly and helpful, everything clean and some nice small touches, like the eco pens, toiletries.
Comment from Hotel Management
Oct 5, 2017 by Jessica W., Hotel Management
We are delighted you enjoyed your stay with us and appreciate you taking the time to review our location.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good Location, terrible coffee!

Posted Oct 2, 2017
Pros: The nice water in the lobby, and the location.
Cons: the coffee needs to be much better. Also our room had only a hand held shower head, when attached to the wall came only to our chest!
Location: Att Park walking distance as well as the water, and the ferry building.
Love this hotel. They do everything right EXCEPT FOR THEIR COFFEE!!! There is no coffee in the room which would be ok if the coffee they serve in the lobby were good. It is terrible. There were four of us there and we all felt the same way. VERY disapointing. They have lovely flavored water available in the lobby as well as wine in the evening. Why don't they have GOOD COFFEE??? I have stayed here before and I will be tempted to stay elsewhere next visit due to the lack of good coffee in the morning. DO BETTER, HARBOR COURT!!! Also our shower was only a hand held. It was way too low for either of us.
Comment from Hotel Management
Oct 5, 2017 by Jessica W., Hotel Management
Thank you for taking the time and informing us about your concerns. Is there a particular coffee you like? We'd love to have some on hand for the next time you come visit us. We also offer Keurigs in the room as special request and can always have one ready in the room for you on the day of arrival. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Liverpool UK

Hotel on Bay

Posted Sep 27, 2017
Pros: Very good friendly hotel
Cons: Coffee / tea maker in room but no problem .
Location: Ideal position on bay , near local transport , fantastic hotel
Fantastic gem of hotel over looking "Bay Bridge" quiet but perfect .
Comment from Hotel Management
Sep 28, 2017 by Jessica W., Hotel Management
Thank you for taking the time and reviewing your stay with us. Next time you come visit be sure to mention you would like a coffee maker in the room as we do have them available upon request.
4 out of 5
by A verified traveler from Yorkshire, UK

Good central location.

Posted Sep 21, 2017
Pros: Location
Good location for Fisherman's Wharf, Alcatraz etc. Walking distance to Union Square. Reasonable value for money for central San Francisco but c £200 per night for such a small room would be viewed as expensive elsewhere in California.
Comment from Hotel Management
Sep 27, 2017 by Jessica W., Hotel Management
Thank you for taking the time to rate our property. We are delighted you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Amazing bayside view.

Posted Sep 11, 2017
We requested a bayside view which was amazing. The staff were excellent and helpful. The bellman (Steve) went above and beyond to be at our service. We will go back for sure.
Comment from Hotel Management
Sep 11, 2017 by Jessica W., Hotel Management
Marnie, we are delighted to know that you had such an incredible stay with us. Thank you for taking the time to rate your stay with us. We look forward to seeing you next time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 6, 2017
The Hotel is fine. Location is good, out of the hustle of Union Sq.
Comment from Hotel Management
Sep 11, 2017 by Jessica W., Hotel Management
Thank you for taking the time to rate your stay with us.