Ratings based on 1,845 Verified Reviews

4.3 out of 5
87% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Yorkshire, UK

Good central location.

Posted Sep 21, 2017
Pros: Location
Good location for Fisherman's Wharf, Alcatraz etc. Walking distance to Union Square. Reasonable value for money for central San Francisco but c £200 per night for such a small room would be viewed as expensive elsewhere in California.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Amazing bayside view.

Posted Sep 11, 2017
We requested a bayside view which was amazing. The staff were excellent and helpful. The bellman (Steve) went above and beyond to be at our service. We will go back for sure.
Comment from Hotel Management
Sep 11, 2017 by Jessica W., Hotel Management
Marnie, we are delighted to know that you had such an incredible stay with us. Thank you for taking the time to rate your stay with us. We look forward to seeing you next time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 6, 2017
The Hotel is fine. Location is good, out of the hustle of Union Sq.
Comment from Hotel Management
Sep 11, 2017 by Jessica W., Hotel Management
Thank you for taking the time to rate your stay with us.
2 out of 5
by A verified traveler

AC went out first night

Posted Sep 6, 2017
Will never be back to this hotel again. First day we get in and AC isn't working Call front desk and when we get back from dinner they put a fan in our room can't get another room cuz they are booked switch next day there way of helping us is with ungrading my bed size I would have preferred a discount on the room when I was sleeping in a 82 degree room the night before.
Comment from Hotel Management
Sep 11, 2017 by Jessica W., Hotel Management
Thank you for taking the time to rate your stay with us. Unfortunately we had experienced a heat wave during your stay and were not properly prepared for that. We hope you can give us another chance and come back and see us soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from arroyo grande, ca

very nice old hotel next to the embarcadero

Posted Sep 5, 2017
Pros: Location
Cons: Might be nice to have a continental breakfast.
We had a very good experience at the Harbor Court, could walk to Fisherman's Wharf, Chinatown, Financial District and walk to local restaurants.
Comment from Hotel Management
Sep 11, 2017 by Jessica W., Hotel Management
Thank you for taking the time to rate your stay with us. Unfortunately we do not have a continental breakfast included with the stay but we do however have it as an option for room service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2017
The staff was so friendly and helpful. Will definitely stay here again.....only complaint is rooms are kinda small but they are comfortable.
Comment from Hotel Management
Sep 5, 2017 by Jessica W., Hotel Management
So glad you enjoyed your recent stay with us. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Excellent conditions and excellent staff.

Posted Aug 30, 2017
Excellent conditions and excellent service and staff.
Comment from Hotel Management
Aug 30, 2017 by Jessica W., Hotel Management
So glad to hear you had an excellent stay with us. Thank you for taking the time to give us such a great rating.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, Texas

Cozy Hotel

Posted Aug 28, 2017
The hotel is not big or fancy but it is nice and cozy.The hotel staff was great, And thank you Francisco "at the front desk" your assistance helped us get around town and quick access to city transportation, the piers and ferry building, Overall it was a great experience at the Harbor Court Hotel.
Comment from Hotel Management
Aug 30, 2017 by Jessica W., Hotel Management
So glad you enjoyed your recent stay with us. I will be sure to share your review with Francisco as I'm sure he'll be delighted to see. We hope to see you again soon!
1 out of 5
by A verified traveler from Cambridge, Ma.

isolation cell

Posted Aug 23, 2017
Pros: nothing
Cons: tear down the hotel
Location: great locationm
When I checked in they put me in a room with no windows no Tv it looked an isolation cell they put inmates in.
Comment from Hotel Management
Aug 25, 2017 by Timothy Erkelens-Probst, Hotel Management
I would like to personally apologize for the room not meeting your expectations. I can assure you that all of our rooms have Televisions and windows in them. We offer many different room types and rates to try to accommodate a wide variety of travelers and base our rates to stay competitive with the market. Our waterfront rooms differ in price and location from our internal city facing rooms. For future help in booking your desired room type, please do not hesitate to reach out to me directly, and I will personally assist you. Your comments are greatly appreciated and will only help us continue to improve our service. I’m aware that you have many options when choosing where to stay while traveling and we thank you for continuing to choose us. At Your Service,
4 out of 5
Recommended
for Everyone
by A verified traveler from Ft. Lauderdale

Nice hotel very close to the Embarcadero

Posted Aug 23, 2017
Cons: Room size
Hotel was wonderful and very clean.. Restaurants and Ferry building within walking distance. Completely refurbished. Room was very small/ Historic building. Good place to stay if going on a cruise to Alaska and you want to see some sights in town beforehand.
Comment from Hotel Management
Aug 23, 2017 by Timothy, Hotel Management
We do love our cruise guest, weather you are headed to Alaska or down Mexico way. Glad to be a hub while you are on shore in SF.