Ratings based on 4,251 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Pleasant View, Utah

Gorgeous hotel perfectly located!

Posted Jul 23, 2017
Beautiful rooms, views, and an amazingly helpful, friendly staff! We will definitely stay at this hotel on our next trip to San Francisco!
Comment from Hotel Management
Jul 26, 2017 by SFODT, Hotel Management
Thank you for your generous 5-star review, Marnie. We're thrilled you enjoyed your lovely guestroom, sweeping views and service. We look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

Excellent hotel

Posted Jul 21, 2017
Excellent hotel, the best location, Amazing staff, good attention comfortable beds,Is located in the best place to be close to everything
Comment from Hotel Management
Jul 21, 2017 by SFODT, Hotel Management
Thank you for taking the time to share your glowing review, magui. We hope to have the pleasure of welcoming you back to the Marriott Marquis in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

I need a vacation... from my vacation.

Posted Jul 19, 2017
Pros: The pens, shampoo, soap, towels and lotion from the maid's cart were great souvenirs to give to friends and family.
Cons: I didn't have enough room in my luggage to fit my robe and pillows - if you could please mail them to me, it would be greatly appreciated.
Location: Are you a fan of Breaking Bad? Look no further! San Fran. is the place to see people do meth before it was cool on Breaking Bad (huh). THE END. OUT.
If you enjoy waking up to the smell of urine and people who believe in YOLO (you only live outside) - San Francisco is the perfect place for you! I'm still trying to figure out where homeless people get markers for their cardboard?!!! The next question is... homeless or hipster? Just a few things to consider before booking a beautiful weekend trip to San Francisco.
Comment from Hotel Management
Jul 21, 2017 by SFODT, Hotel Management
Thank you for staying with us and for taking the time to share your impressions, i.e.Jackie. We're so glad your family and friends enjoyed their gifts...please check out shopmarriott.com for any additional items they may like. The hotel community is working with the Mayor, SF Police and the District Attorney’s office to ensure our guests have a safe and enjoyable experience while visiting San Francisco. We truly hope you will allow us another chance to host you in the City by the Bay.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Beautifully clean hotel

Posted Jul 18, 2017
Rooms were clean and updated. Beds were extremely comfortable. The hotel was within a 20-30 minute walking distance of most of the sights or trolley. Dan was very helpful at the concierge and gave us a great map on which he pointed out all the neighborhoods in town. We were able to try foods from North Beach, Chinatown, and Fishermans Wharf with lots of stops in between.
Comment from Hotel Management
Jul 21, 2017 by SFODT, Hotel Management
We appreciate you choosing to stay with us on your recent visit to the City by the Bay, Lori. It was such a delight to learn our team provided excellent service and assisted making this a memorable experience. We hope to delight you again on your next visit to San Francisco.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for a good price

Posted Jul 17, 2017
Nice hotel for a good price close to every thing nice customer service a lot of good food place to eat around the area and very easy to get taxi and uber infront the hotel check them out great place to stay
Comment from Hotel Management
Jul 21, 2017 by SFODT, Hotel Management
We are thrilled to hear you had a fantastic stay at the Marriott Marquis and exploring San Francisco. It would be our pleasure to host you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2017
Central hotel, friendly staff, wonderful experience.
Comment from Hotel Management
Jul 21, 2017 by SFODT, Hotel Management
Thank you for taking the time to share your review. We are pleased you enjoyed our central location as well as the level of service from our hosts. We look forward to welcoming you back to the Marquis soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2017
Cons: Parking
Location: Very busy lobby
It's a very busy hotel and noisy but the rooms are clean
Comment from Hotel Management
Jul 21, 2017 by SFODT, Hotel Management
Thank you for your recent stay with us! We greatly appreciate your feedback on our property and will be sure to share it with our team. We hope your travels bring you back for a return visit to the Marriott Marquis.
3 out of 5
Recommended
for Everyone
by A verified traveler

I expected more of a marriott

Posted Jul 17, 2017
Too Big Too not personalized Good for conventions
Comment from Hotel Management
Jul 21, 2017 by SFODT, Hotel Management
Thank you for your review, Sandra. We agree...you should expect more when stay at the Marriott Marquis and we truly apologize we did not meet your expectations. We hope you will allow us the opportunity to make up for this experience during a future stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 15, 2017
Convienent location. Easy to Navigate around city lots of restaurant and shopping convenient public transportation
Comment from Hotel Management
Jul 21, 2017 by SFODT, Hotel Management
Thank you for choosing to stay with us and for taking the time to share your review. We so happy you had a fantastic time whiles our guest and exploring all San Francisco has to offer. We hope we will have the pleasure to welcoming you again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Great hotel

Posted Jul 13, 2017
The hotel staff were insightful, helpful and friendly. The rooms were very clean and had a nice view of the city. Was within walking distance to various shops and landmarks. Will definitely stay with them again next time I go to San Francisco..