Ratings based on 1,269 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Illinois
Posted Sep 16, 2017
Warm and accommodating staff. The room was well-appointed. Lively atmosphere in the lobby area, yet quiet and serene in my hotel room. Great place to stay for business. Highly recommended.
for Everyoneby A verified traveler from New York
Birthday GetawayPosted Sep 11, 2017
This hotel is great . It's located downtown , with lots walking distance and the restaurant, bar and club are located in the lobby. There is also a Bliss Spa located inside the hotel which iI enjoyed. Only complaint is the AC.. barely works. Other than that I will revis this hotel again. And let's not forget the free drink I received at the bar for it being my birthday. No just for me but the other person that was at the bar with me.
for Everyoneby A verified traveler from San Jose, CA
Fantastic experience - the BEST Hotel!Posted Sep 6, 2017
Wonderful staff, extremely professional and helpful. The valet was fast to assist even when busy. Beautiful building, everything very modern and well kept with fantastic art. The room had everything you could need, snacks, drinks, chargers, headphones etc.. extremely comfortable beds, with down comforters and soft sheets. Delicious food from the kitchen, must try the truffle fries. Fast delivery with room service as in person. The bartender was great, delicious drinks and fast service, try the lemongrass drop. Beautiful and modern gym, everything you could need and then some. Free headphones as well as a port you can plug your phone into that will amplify through the gym.
for Everyoneby A verified traveler from Minneapolis, MN
Well positioned in downtownPosted Sep 5, 2017
Walking distance to several areas. Very friendly staff. I would definitely stay again, as well as advice friends and family to stay.
for Everyoneby A verified traveler from Toronto
FantasticPosted Sep 4, 2017
The stay was fantastic. Favorite hotel in SF, hope to visit again soon.
for Everyoneby A verified traveler from las vegas
Weekend GetawayPosted Aug 30, 2017
Came for a weekend away from Vegas, no complaints. Good location and great hotel.
for Everyoneby A verified traveler from los angeles california
Great hotelPosted Aug 17, 2017
Excellent staff! I will stay again as location and service great.
for Everyoneby A verified traveler from DC
Posted Aug 17, 2017
This hotel is lovely. The rooms are nice and accommodating, and there are two quite nice bars inside which we found pleasing.
by A verified traveler from san diego
Posted Aug 8, 2017
The bathroom trash can was filthy the the bathroom mirror has lousy cleaning stains the room configuration is not practical there is that big area behind the door which has no use then there are all those unnecessary amenities on top of the cabinet totally not practical i am dissappointed that i paid extra to stay in a room like this it did not do anything for me
for Everyoneby A verified traveler
Everything great but breakfastPosted Jul 29, 2017
Breakfast was the worst thing I ever ate But other than that it's great no pool 🏊 or jacuzzi