Exterior

Reviews of Best Western Beachside Inn

2.5 out of 5
Best Western Beachside Inn
4500 Padre Blvd, South Padre Island, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1001 reviews" "
Rating 8 - Good. 259 out of 1001 reviews" "
Rating 6 - Okay. 107 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lesbia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short distance to the beach
Stayed 1 night in Apr 2024
Response from Raul Lopez on Apr 16, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Damaris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the hotel everything was clean front desk was very nice and welcoming. Breakfast was good.
Stayed 1 night in Apr 2024
Response from Raul Lopez on Apr 15, 2024
We appreciate you staying with us. Thank you for the feedback.

10/10 Excellent

mahmoud, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Apr 2024
Response from Raul Lopez on Apr 14, 2024
We appreciate your feedback and thank you for staying with us.

6/10 Okay

Angelica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had to move to 3 rooms before i found a good room. The staff did try but he said he was the only staff. I was having issues with tv in room. He finally was able to come over and fix tv. It was quiet at night and i like that. The young man was courteous and did try to help me. It was a clean place.
Stayed 1 night in Apr 2024
Response from Raul Lopez on Apr 14, 2024
Thank you for your feedback. we appreciate you staying with us. we will look into the aforementioned items.

10/10 Excellent

Karina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night, we loved it! Super convenient location as you can literally walk one block to the beach. Location is perfect nearby lots of restaurants and shopping. Very clean room, super comfy sheets and pillows, 10/10!
Stayed 2 nights in Mar 2024
Response from Raul Lopez on Apr 10, 2024
We appreciate you staying with us. Thank you for your feedback.

6/10 Okay

Kathleen, Manchaca

It was fine. Decent breakfast, good location. A little expensive for an average stay. Hot tub only worked one day.
Stayed 4 nights in Apr 2024
Response from Raul Lopez on Apr 11, 2024
We appreciate you staying with us. Thank you for your feedback

8/10 Good

Mario

To much noise next room at night, wife dint like pillows but breakfast was good!
Stayed 1 night in Apr 2024
Response from Raul Lopez on Apr 8, 2024
Thank you for staying with us, we appreciate your business and value your feedback.

10/10 Excellent

Jenniefer

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great accommodation
Stayed 1 night in Apr 2024
Response from Raul Lopez on Apr 8, 2024
Thank you for staying with us, we appreciate your business and value your feedback.

8/10 Good

Melynda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super clean
Stayed 1 night in Apr 2024
Response from Raul Lopez on Apr 5, 2024
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property. Spacious room with large bathroom and shower.
Stayed 1 night in Apr 2024
Response from Raul Lopez on Apr 3, 2024
We appreciate your business and thank you for staying with us. Thank you for your feedback.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience overall
Stayed 1 night in Mar 2024
Response from Raul Lopez on Apr 3, 2024
We thank you for staying with us and we appreciate your feedback

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel I would definitely stay here again
Stayed 1 night in Mar 2024
Response from Raul Lopez on Apr 1, 2024
We appreciate you staying with us and thank you for your feedback

8/10 Good

Alyson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was very nice. We were there for 3 nights and never had our room cleaned. My husband saw them in the hallway and said they could come in as we were leaving and she said no.
Stayed 3 nights in Mar 2024
Response from Raul Lopez on Apr 1, 2024
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

Duane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good for a beach vacation
Stayed 8 nights in Mar 2024
Response from Raul Lopez on Mar 29, 2024
Thank you for staying with us. We appreciate your feedback

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eere
Stayed 1 night in Mar 2024
Response from Raul Lopez on Mar 29, 2024
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

Luis

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 1 night in Mar 2024
Response from Raul Lopez on Mar 25, 2024
We appreciate your feedback and thank you for staying with us

6/10 Okay

Jasmine

Traveled with family
Liked: Staff & service
It was quiet and peaceful. My room had a pretty bad smell, and the floor felt like it needed to be shampooed. It was nothing special, but it wasn’t bad.
Stayed 3 nights in Mar 2024
Response from Raul Lopez on Mar 23, 2024
We appreciate your feedback and thank you for staying with us

10/10 Excellent

Janna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 1 night in Mar 2024
Response from Raul Lopez on Mar 23, 2024
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

Anavae

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Mar 2024
Response from Raul Lopez on Mar 22, 2024
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

Eleazar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how close it was to the beach and the bed was super comfortable one of the best hotel beds i’ve slept on. Breakfast was good and the staff are super friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Raul Lopez on Mar 19, 2024
We Thank you for staying with us and appreciate your feedback

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Mar 2024
Response from Raul Lopez on Mar 18, 2024
We appreciate your feedback and thank you for staying with us

10/10 Excellent

Monica

Stayed 3 nights in Mar 2024
Response from Raul Lopez on Mar 19, 2024
We Thank you for staying with us and appreciate your feedback

10/10 Excellent

Deyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Mar 2024
Response from Raul Lopez on Mar 18, 2024
We appreciate your feedback and thank you for staying with us

10/10 Excellent

Julissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast waffles were amazing
Stayed 2 nights in Mar 2024
Response from Raul Lopez on Mar 18, 2024
We appreciate your feedback and thank you for staying with us

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Raul Lopez on Mar 15, 2024
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

Lorna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice rooms, great place to stay.
Stayed 1 night in Feb 2024
Response from Raul Lopez on Mar 4, 2024
Thank you for staying with us. We appreciate your feedback.

2/10 Terrible

Dolores

Business traveler, Traveled with family
My car was towed from hotel parking lot the morning that I had to deliver the eulogy for my mother. Cost me $270 to retrieve car and $20 for taxi ride. My sticker slipped off dash. The hotel said they did not want my license number. Horrific experience. Towels were so hard that they rubbed my husband’s skin off and left abrasion.
Stayed 3 nights in Feb 2024
Response from Raul Lopez on Mar 2, 2024
On behalf of the entire team we apologize for the inconvenience regarding your vehicle.

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We I first got in my room I thought small and it was but the pros outweighed the small room. Manager was great and helpful when you needed help
Stayed 3 nights in Feb 2024
Response from Raul Lopez on Mar 1, 2024
We appreciate you staying with us and thank you for your feedback

4/10 Poor

Tammie

Disliked: Cleanliness, property conditions & facilities
I was very shocked with how dated and old the room was.The sheets and towels were very thin and old also.After staying at many Best Westerns and always being satisfied, I was very disappointed but we made the best of it because it was in a great location.
Stayed 14 nights in Feb 2024
Response from Raul Lopez on Feb 29, 2024
We thank you for your feedback, we will look into the aforementioned items . Thank you for staying with us

8/10 Good

Aggie

Stayed 1 night in Feb 2024
Response from Raul Lopez on Mar 20, 2024
We appreciate you staying with and thank you for your feedback.

6/10 Okay

Cherel

Traveled with group
It was a good place to stay for a nice
Stayed 1 night in Feb 2024
Response from Raul Lopez on Feb 27, 2024
We appreciate your feedback and thank you for staying with us.

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Feb 2024
Response from Raul Lopez on Feb 27, 2024
We appreciate your feedback and thank you for staying with us.

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience, we stayed 4 nights.
Stayed 4 nights in Feb 2024
Response from Raul Lopez on Feb 26, 2024
Thank You for staying with us, we appreciate your feedback and hope to see you again soon.

6/10 Okay

Pamela

Okay facility
Stayed 1 night in Feb 2024
Response from Raul Lopez on Mar 1, 2024
We appreciate you staying with us and thank you for your feedback

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean room. Bathroom clean but very small.
Stayed 1 night in Feb 2024
Response from Raul Lopez on Feb 26, 2024
Thank You for staying with us, we appreciate your feedback and hope to see you again soon.

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
There was alot of dining options around the area!!
Stayed 2 nights in Feb 2024
Response from Raul Lopez on Feb 21, 2024
We appreciate you staying with us and thank you for your feedback. We hope to see you again soon.

6/10 Okay

Laura

Liked: Staff & service
Liked the doneness of the bacon. Place seemed a bit rundown
Stayed 5 nights in Feb 2024
Response from Raul Lopez on Feb 24, 2024
We appreciate your feedback and thank you for staying with us

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Raul Lopez on Feb 19, 2024
We appreciate you staying with us. Thank you for your feedback

6/10 Okay

Paula Ann

Traveled with family
No wash cloths, no counter space in bathroom, no safety bars in bathroom, cleaned room only every other day, limited selection of breakfast items, crowded breakfast area, plastic covering on mattress noisy, counter staff not friendly.
Stayed 4 nights in Feb 2024
Response from Raul Lopez on Feb 16, 2024
We appreciate you taking the time to respond to our survey. We will look into the aforementioned items. We thank you for staying with us.

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water pressure sucked bad, The Room was very clean, as was the entire facility. easy wlking distance to the beach, the property around the Hotel is run down and in need of repair.
Stayed 2 nights in Feb 2024
Response from Raul Lopez on Feb 12, 2024
We appreciate you staying with us and thank you for your feedback. We hope to see you again soon.

10/10 Excellent

DEANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and short walk to the beach.
Stayed 2 nights in Feb 2024
Response from Raul Lopez on Feb 12, 2024
We appreciate you staying with us and thank you for your feedback. We hope to see you again soon.

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to beach. Safe area. Walk to dinner. Beds need replaced.
Stayed 3 nights in Feb 2024
Response from Raul Lopez General Manager on Feb 10, 2024
We appreciate you staying with us. we thank you for your feedback and hope to se you again soon.

8/10 Good

Jenny

Stayed 3 nights in Feb 2024
Response from Raul Lopez General Manager on Feb 9, 2024
We appreciate you staying with us. We thank you for your feedback.We hope to see you again soon.

8/10 Good

Richard

Stayed 5 nights in Feb 2024
Response from Raul Lopez on Mar 20, 2024
We appreciate you staying with and thank you for your feedback.

6/10 Okay

Andrea Marie

Traveled with family
Liked: Amenities
Overall this hotel was okay, in a good area. I did not like that they didn’t have everyday cleaning and towels and washcloths were limited.
Stayed 4 nights in Jan 2024
Response from Raul Lopez on Feb 5, 2024
We appreciate you staying with us and thank you for your feedback .

8/10 Good

Carole

Stayed 1 night in Jan 2024
Response from Raul Lopez on Mar 21, 2024
We appreciate your feedback and thank you for staying with us

10/10 Excellent

Miguel

Stayed 1 night in Jan 2024
Response from Raul Lopez on Mar 21, 2024
We appreciate your feedback and thank you for staying with us

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Raul Lopez on Jan 24, 2024
We appreciate your business and Thank you for staying with us. We look forward to seeing you soon.

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and the property is well kept.
Stayed 2 nights in Dec 2023
Response from Raul Lopez on Jan 22, 2024
We appreciate your business and thank you for staying with us

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service
This was a very convenient hotel for the length of our stay. I was a little taken back by the sloppy painting in our room. One wall had been primed, but not painted. Another wall had a large spot primed, but not painted and the area around the light switch had been primed, but not painted. The bathroom mirror frame was also broken. All of the paint problems were in the bathroom.
Stayed 1 night in Jan 2024
Response from Raul Lopez on Jan 19, 2024
Thank you for staying with us. We will look into the aforementioned items. We appreciate your feedback