Ratings based on 648 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
65% of guests recommend
3.6 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Plano,TX

Needs updating,

Posted Sep 21, 2016
Pros: Very nice staff, great service and very prompt to address your concern with limited ability.
room was smelling meld and smoke, too much noise from the upper floors and not enough water pressure in the bath room. No shower handle, bath room need remolding. clogged shower head. clock did not work, internet connection was on and off constantly had to reconnect every time when trying to browse.
Comment from Hotel Management
Sep 23, 2016 by Bobby, Hotel Management
Thank you for providing us with this honest feedback. Although we are happy to hear of your good experiences with our staff, we are deeply sorry for any and all inconveniences you endured with the condition of the hotel and noise from other guest. We are actively working to improve our facility, this review will be used in that goal. We hope to have you back for another opportunity to provide a better stay.
4 out of 5
by A verified traveler from Houston

Great view of the bay

Posted Sep 7, 2016
I love the complimentary breakfast, the ice machines, our room and so close to several restaurants. Awesome place.
Comment from Hotel Management
Sep 8, 2016 by Bobby , Hotel Management
Thank you, Alice, for taking your time to give us this wonderful feedback! We are so pleased to learn of how you enjoyed the different aspects of our facility. We hope we can provide an even better stay on your next visit!
5 out of 5
by A verified traveler from san antonio

Super clean facility

Posted Aug 29, 2016
Great attentive staff. Rooms were spacious and super clean.
Comment from Hotel Management
Sep 2, 2016 by Bobby , Hotel Management
Thank you, Miguel. We appreciate you taking the time to write about your experience! We are pleased to see you enjoyed the cleanliness of our facility, as well as our attentive staff. We look forward to having you back again for another memorable stay at Blue Bay Inn and Suites !
5 out of 5
by A verified traveler

Great location

Posted Aug 22, 2016
Would recommend to friend staff were friendliest have met in very long time reccomeded many great places to eat and things to see will definetly be back soon.
Comment from Hotel Management
Sep 2, 2016 by Bobby , Hotel Management
We are extremely excited to hear of your friendly rapport with our front desk staff. Our staff does its best to satisfy the needs of all our guest, to ensure a memorable experience for the entire trip!
3 out of 5
by A verified traveler

Cerca de la playa

Posted Aug 22, 2016
Pros: Si, me gusto la habitacion muy amplia y su alberca
Cons: el personal de limpieza en las habitaciones
Mi estacia estuvo bien, lo unico que no me gusto fue que el aseo en la misma era regular.
Comment from Hotel Management
Sep 4, 2016 by Bobby , Hotel Management
We are very thankful for supplying us with this feedback. Although you enjoyed most of your experience, we did notice you had an issue with the toilet. Your review will help us improve our hotel and fix this matter. Thank you again, and we look forward for another opportunity to provide a better stay.
3 out of 5
by A verified traveler

could be cleaner

Posted Aug 1, 2016
Pros: location
Cons: cleanliness
This place would be nice if they cleaned it. The location is a good spot, near activities.
Comment from Hotel Management
Sep 14, 2016 by Bobby , Hotel Management
We would like to sincerely thank you for this highly appreciated feedback. We are delighted to see you were pleased with our location. We also noticed you had some concerned with improvements that could be made with cleanliness. We are very thankful for this honest input and will use this review to make important improvements in our facility! We hope to have you back again with the plan of providing a memorable stay!
2 out of 5
by A verified traveler from San Antonio, TX

Not the worst

Posted Jul 27, 2016
Room was clean and housekeeping was good. Beds were uncomfortable and blankets were not good quality. Pool was very small and dirty. Location was close to restaurants which was good but not walking distance to the beach. Wouldn't stay again.
Comment from Hotel Management
Sep 15, 2016 by Bobby , Hotel Management
Alexa, although you were pleased with the cleanliness of the hotel and your room, we can't ignore your dissatisfaction regarding other aspects of your stay. For any displeasure or inconvenience experienced during your stay, we are sincerely sorry. We would like to thank you greatly, for providing us with this feedback, which will be used to make improvements in the areas you mentioned.
1 out of 5
by A verified traveler

Posted Jul 22, 2016
This hotel needs a good cleaning. Workers were very friendly but place is dirty. Pool was green. Towels had hair in them.
Comment from Hotel Management
Sep 16, 2016 by Bobby , Hotel Management
We are extremely sorry and disappointed in learning of your recent experience. We hope we can do something in the future to ensure satisfying stay. Thank you for taking your time to give the feedback, it will be used to make important improvements to our facility
4 out of 5
by A verified traveler from Htown

Good facilities and clean

Posted Jun 25, 2016
It's not near the beach , the breakfast provided needs to be Improved with more varieties and 100 %wheat bread for the ones who don't eat white bread,coffee needs to taste like coffee not like Hot water. Room was clean and hotel surroundings.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 23, 2016 on Hotels