Ratings based on 1,426 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Sunrise and sunset you get both

Posted Apr 25, 2018
Beautiful location, loved the view and comfort. Food is great at Barry's, breakfast buffet could be improved.
Comment from Hotel Management
Apr 26, 2018 by HGISPITX, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston area

Posted Apr 9, 2018
Great hotel excellent staff very pleasant stay I will definitely stay here again
Comment from Hotel Management
Apr 12, 2018 by HGISPITX, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from St Clair Shores, MI

Great location

Posted Apr 4, 2018
Enjoyed the location. Loved being so close to the beach. A couple windy days so we enjoyed the pool with a view of the gulf.
Comment from Hotel Management
Apr 4, 2018 by Z, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We are glad you were happy with your stay and hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Always Fun and Relaxing

Posted Mar 31, 2018
This is my go to hotel at SPI it is always maintained nicely, great staff, amazing location and two Hot Tubs. They always have decent drink specials and give service at the pool.
Comment from Hotel Management
Apr 3, 2018 by HGISPI, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2018
Nice hotel and good staff. Thank you. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Comment from Hotel Management
Apr 3, 2018 by HGISPI, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Spring break

Posted Mar 19, 2018
The hotel was great, however the time we traveled was not. It was Spring break and the hotel was crowed with college students "showing way too much skin" My kids were in shock to say the least, but the overall trip was great after the party died down on the beach. I would return back to this hotel, but not during busy holidays, it's a very clean hotel, but the staff were not very friendly, I think it was the fact they were super busy with the crowded college spring break.
Comment from Hotel Management
Mar 26, 2018 by Z, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We're happy to know you enjoyed your time with us! We have spoken to our staff about the importance of customer service and how it can affect a guests entire stay. We hope you come back soon for a much better experience!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2018
There were two roaches in-room 4201. They crawled behind the light switch cover.
Comment from Hotel Management
Mar 27, 2018 by HGI, Hotel Management
I'm sorry to hear that, we try I best to satisfy our guest. Hopefully you give us another chance to satisfy your stay. Thank you.
2 out of 5
by A verified traveler

Would have been nice if things worked right.

Posted Mar 3, 2018
After going with other hotels with lower ratings I decided it was time to go to one with the best rating on the island. At first things seemed to be ok but elevators going out of order and then the pool jaccuzi not working just hot water and no jets started to bug us during our stay. The food was good but if it’s two of you just remember that every morning you will be dishing out $21 for two people to eat so that gets expensive. Also booking threw Expedia don’t believe the price you will pay when you get to the hotel is the total sum once you get there you will end up paying in extra $50 for “fees”. So sadly for me and my woman we will be sticking to condos now hotels really ruin the experience when things don’t work and when they have workers renovating till 11pm swinging hammers and using drills.
3 out of 5
Recommended
for Everyone
by A verified traveler

pool is great!

Posted Feb 20, 2018
Cons: we were on the 3rd floor who ever was staying directly above us on the 4th floor were very rude and loud, kept us up all 3 nights that we stayed.
stayed for 3 nights, were kept up all 3 nights by people staying directly above us in room 418. I never complained about it so hotel is not at fault. structure needs better sound proofing.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Perfect weekend getaway

Posted Feb 20, 2018
Booked last minute, long weekend getaway and we totally hit the mark with choosing this hotel! We choose the “ocean view” room and the view was amazing. Didn’t really need it as we weren’t in the room other than sleeping. Breakfast buffet was amazing and the taco truck by the beach was the “shizzle”! Biggest Beach bar in Texas is two doors down with access from hotel...offers great music and fun directly on beach. We’ll be back next time.
Comment from Hotel Management
Feb 24, 2018 by hgispitx, Hotel Management
Thanks for staying with us. We appreciate your feedback!