Rooms were well appointed, but could be improved with more functional seating. Restaurant/Bar overlooks Gulf of Mexico with direct access to tropical pools. Food and service there is average. Hotel staff is accomodating and pleasant.
Comment from Hotel Management
Nov 22, 2016 by Management 956-761-6551 Ext. 259 Maricela.garza@om, Hotel Management
Thank you for taking the time to complete the survey response during your visit. Please accept my apologies for your disappointment in a number of our services. Your feedback is being shared with managers of the departments involved so that corrective actions may be taken.