Ratings based on 512 Verified Reviews

3.6 out of 5
65% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2017
Very spacious and comfortable! Rooms were clean and the staff was friendly.
3 out of 5
by Maria

Posted Aug 14, 2017 on Hotels
Comment from Hotel Management
Aug 16, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive your feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 out of 5
by A verified traveler

Posted Aug 14, 2017 on Hotels
I liked that the hotel was right on the strip so everything was pretty much in walking distance. The staff was friendly and helpful.
Comment from Hotel Management
Aug 16, 2017
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Hope to see you soon!
4 out of 5
by Cassandra

Posted Aug 14, 2017 on Hotels
Comment from Hotel Management
Aug 16, 2017
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Hope to see you soon!
4 out of 5
by A verified traveler

Posted Aug 14, 2017 on Hotels
Comment from Hotel Management
Aug 16, 2017
Thank you for taking the time in completing our online survey. We were pleased to have you as our guest at our Suites at Sunchase in South Padre Island. We are so grateful for your comments and are happy to know that you had an amazing stay. Please know that we strive to provide all our guest with the best customer service possible. We are always available to assist you with any future hotel reservations. Hope to see you again!
3 out of 5
by A verified traveler

Posted Aug 14, 2017 on Hotels
Hotel staff was very friendly. Disappointed that there was not direct beach access. Had to drive to public beach access to get there.
Comment from Hotel Management
Aug 15, 2017
It was a pleasure hosting your stay this past week at Suites at Sunchase in beautiful, sunny South Padre Island! Thank you for taking the time to fill out our online survey with such positive feedback! Our property indeed offers some of the largest hotel rooms on the island and although we are not a beachfront property, the closest public beach access is at walking distance at only three blocks away. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Hope to see you soon!
5 out of 5
by Jerome

Posted Aug 12, 2017 on Hotels
Comment from Hotel Management
Aug 14, 2017
Thank you for taking the time in completing our online survey. We were pleased to have you as our guest at our Suites at Sunchase in South Padre Island. We are so grateful for your comments and are happy to know that you had an amazing stay. Please know that we strive to provide all our guest with the best customer service possible. We are always available to assist you with any future hotel reservations. Hope to see you again!
4 out of 5
by ruben

Posted Aug 12, 2017 on Hotels
Comment from Hotel Management
Aug 14, 2017
Thank you for taking the time in completing our online survey. We were pleased to have you as our guest at our Suites at Sunchase in South Padre Island. We are so grateful for your comments and are happy to know that you had an amazing stay. Please know that we strive to provide all our guest with the best customer service possible. We are always available to assist you with any future hotel reservations. Hope to see you again!
4 out of 5
by Rogelio

Posted Aug 12, 2017 on Hotels
Comment from Hotel Management
Aug 14, 2017
Thank you for taking the time in completing our online survey. We were pleased to have you as our guest at our Suites at Sunchase in South Padre Island. We are so grateful for your comments and are happy to know that you had an amazing stay. Please know that we strive to provide all our guest with the best customer service possible. We are always available to assist you with any future hotel reservations. Hope to see you again!
1 out of 5
by Gracy

Posted Aug 11, 2017 on Hotels
Comment from Hotel Management
Aug 13, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive your feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.