Worst hotel EVER. Doesn't even deserve 1 star.
Posted Aug 15, 2016
Worst hotel experience ever. The amenities they claim to have are all lies. There are no ceiling fans, no mini fridges, no coffee makers, the alarm clock wasn't working, no bath tub, no mini cafe, no bar, and the vending machines didn't work half the time. The only elevator they had running stopped working, and it took the manager an hour to figure out how to get guests to and from the 4th floor. Once she found access, we had to go through the parking garage to a cluttered construction/storage area, and up 4 flights of emergency exit stairs. The stairs don't bother me, it's the fact they were poorly lit and the 2nd time we had to use the stairs the door was locked at the top. So we had to walk back down to the lobby and the staff was once again confused as to how to get that door unlocked. It was ridiculous. After all of that, they still didn't even give a discount off of our stay. Two of the hotel staff workers were rude and had no idea how to deal with the guests. While waiting for the elevator issue to get fixed, I had to use the restroom (I was stuck on the 3rd floor at this point) and the restrooms were LOCKED! So I had to find a way back to the lobby area, and when I went to use that restroom I almost slipped and fell due to the amount of water all over the floor (no wet floor signs I will add), but I managed to catch myself before hitting the floor. Seriously the worst hotel experience I've ever had. I will NEVER stay at this hotel again.