Ratings based on 998 Verified Reviews

2.9 out of 5
51% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 19, 2017
Good service, good area where to shop and food very nice and quiet
Comment from Hotel Management
Aug 20, 2017 by Jay, Hotel Management
We are happy to hear you enjoyed your stay!
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean, updated and close to the water.

Posted Aug 14, 2017
Pros: Clean, updated and nice, clean pool.
Cons: Breakfast options could be improved as well as having enough on hand to go around.
Location: There are restuants and the beach near-by. Not much to do otherwise. Kind of boring. We actually left a day early and ate the hotel fee.
Staff will not let you check in prior to 3 PM. Staff was very helpful in explaining the beach and things to do on the island. Not much to do in Padre if you are not there for Spring Break. Hotel was clean however, as expected, sand remained on the floor after housekeeping was there. Not a big deal though. Beds were comfortable. Breakfast was a joke. They ran out of items, fast, and not much to chose from. All in all it was okay for the price.
Comment from Hotel Management
Aug 20, 2017 by Jay, Hotel Management
Thank you for taking the time to review your stay with us,we appreciate the feedback.
1 out of 5
by A verified traveler from tx

Towels not white look dirty old

Posted Jul 16, 2017
Not happy...facility not clean towels old look smell stinky
Comment from Hotel Management
Jul 19, 2017 by Jay, Hotel Management
We are sorry to hear you were not happy-we'll do our best to correct the issues you experienced.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

I a happy

Posted Jul 9, 2017
The staff was nice, next to the beach, yummy breakfast, and room was clean.
Comment from Hotel Management
Jul 12, 2017 by Jay, Hotel Management
Hi Tina,we are happy to hear you enjoyed your stay. Come see us again soon,have a great day!
1 out of 5
by A verified traveler

Posted Jul 9, 2017
Terrible worst hotel I've ever stayed at. I would never refer this hotel to anyone.
Comment from Hotel Management
Jul 12, 2017 by Jay, Hotel Management
Thank you for taking the time to review your stay. We are sorry to hear you did not enjoyed it and would appreciate a second chance in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Decent hotel for the price but not luxurious

Posted Jul 5, 2017
Pros: Proximity to the beach, view of the harbor from the deck (not from our room), refrigerator and microwave
Cons: The parking situation was not good, as the spaces were small and cramped. We saw a few bugs in the room. The hairdryer wasn't very good.
Location: It was a good driving distance to the beach and to restaurants and souvenir shops. There some within walking distance.
This is a standard hotel- no frills, nothing fancy. This hotel was decent for the price. It wasn't luxurious, but it was fine for our family vacation. It wasn't a far drive to the beach but I would not consider it within walking distance unless you were walking without any beach items. But the staff was friendly and it was considerably cheaper than other hotels in the area.
Comment from Hotel Management
Jul 21, 2017 by Jay, Hotel Management
We appreciate you taking the time to review your stay with us! Thank you for bringing these issues with parking and hair dryer up to our attention. The bug issue has been taken care of we are sorry you had to experience this. Come see us again soon,have a nice day.
2 out of 5
by A verified traveler

needs a major update!

Posted Jun 25, 2017
Roaches all over room and bathroom, swimming pools holds maybe 20 people,air conditioning or lack of in a very hot humid environment made sleep very difficult. Towels were mismatched and very abrasive on skin. Breakfast room has a couple small tables and is very cramped, no more than 6-8 people can be there comfortably.
Comment from Hotel Management
Jun 28, 2017 by Jay, Hotel Management
We are sorry to hear you did not enjoy your stay. Thank you for bringing these issues up to our attention,have a nice day.
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Spacious rooms

Posted Jun 9, 2017
Spacious, clean, comfortable rooms. Very nice office staff. Walking distance to the beach.
Comment from Hotel Management
Jun 16, 2017 by Jay, Hotel Management
We are happy to hear you enjoyed your stay,come see us again soon! Thank you for the feedback,have a great day.
2 out of 5
by A verified traveler from Austin, Tx

Old and outdated

Posted May 16, 2017
It was quiet but horrible parking and pool is small.. facility was old and the outside was out dated and rusty..
Comment from Hotel Management
May 17, 2017 by Jay, Hotel Management
We are sorry to hear you did not enjoy your stay. Thank you for bringing these issues up to our attention,we will look into them. Have a nice day.
2 out of 5
by Melissa

Falling apart

Posted Apr 25, 2017 on Hotels
This hotel is the only hotel we have ever stayed at in South Padre. It is an older hotel, and a bit falling apart, but clean. This last stay, our first room, the bathroom was flooded, so they moved us to a different room. This room, the outlet on the balcony didn't work, the remotes didn't work, and when I contacted the front desk, they just didn't seem to care. I think we will try a different hotel next time. This one is just getting to be not worth the money.
Comment from Hotel Management
Apr 27, 2017 by Jay, Hotel Management
Thank you for taking the time to bring these issues up to our attention. Front desk can replace the remotes for you and our maintenance has been notified about the outlets. Hopefully you decide to give us another chance,have a nice day.