Ratings based on 1,910 Verified Reviews

3.6 out of 5
81% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from ct

Posted Nov 23, 2017
Clean ,close to 295 & 95 ,ask for a room on the other side of the exit ramp. Truck noise.
Comment from Hotel Management
Nov 23, 2017 by CDM, Hotel Management
Dear David, Thank you for your feedback. We try to accommodate all our guests so great advice! Regards, Staff
2 out of 5
by A verified traveler

Posted Nov 21, 2017
Miserable staff not willing to help with anything. Uncomfortable beds. Will never stay here again.
Comment from Hotel Management
Nov 23, 2017 by CDM, Hotel Management
I apologize for not meeting your expectations. Our staff is professional, welcoming and gives 100% at all times. I am sorry you didn't see that. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Nice hotel

Posted Nov 16, 2017
The room was very clean and smelled fresh. The front entrance was a little tricky to find from the road we took, and we arrived at night, but once we found the main entrance, everything was great. The staff is very friendly.
Comment from Hotel Management
Nov 17, 2017 by CDM, Hotel Management
Dear Katelyn, So glad you were able to find us! Will look into how to improve our visibility! Thank you,
4 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Nice hotel near Maine Mall

Posted Nov 13, 2017
We stayed here for a basketball tournament this past weekend. Everything was great my only complaint was the noise at 2am in the hallway. We had to be up at 6:30am for a game. I called the front desk and they sent security up right away and it was quite for the rest of the night.
Comment from Hotel Management
Nov 14, 2017 by CDM, Hotel Management
Dear Melissa, Thank you for choosing our hotel. We want all our guests to enjoy their stay while with us. Thank you for informing us of the noise which we took care of right away!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2017
Pros: I like everything that it was clean, organize, had a fridge, and microwave.
had a great experience. nice, spacious, clean, organize. loved it, thank you
Comment from Hotel Management
Nov 14, 2017 by CDM, Hotel Management
Thank you! Did you try our heated indoor pool? Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Joice

Posted Nov 5, 2017
Pros: The hotel's personal is very pleasant and very helpful.
Cons: parts of it are old
The hotel is situated in a very good place. The hotel's personal is very pleasant and very helpful. The breakfast is very good and they have indoor swimming pool - small but cozy. They have a spacious parking lot too !!! They have also a shuttle !!! Great place to stay
Comment from Hotel Management
Nov 7, 2017 by CDM, Hotel Management
Thank you! We have an ideal location, free hot breakfast, free Wi-Fi, an indoor pool and fitness room. So glad you got to enjoy it all! Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Posted Nov 1, 2017
Love the beds and the workout room and store was on to far from the hotel.
Comment from Hotel Management
Nov 1, 2017 by CDM, Hotel Management
Dear Dexter, Thank you for reviewing the hotel! Look forward to welcoming you again! Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from NB

Nice hotel, convenient for shopping.

Posted Oct 26, 2017
The hotel was good, the attached Pub was convenient.
Comment from Hotel Management
Oct 26, 2017 by CDM, Hotel Management
Thank you, Barry! We are only 2 minutes away from the Mall and 8 minutes to downtown Portland! We hope to see you again soon,
3 out of 5
Recommended
for Everyone
by A verified traveler

Stay was good.

Posted Oct 25, 2017
Rooms were dated but overall, the rooms was clean and the bed was comfortable.
Comment from Hotel Management
Oct 26, 2017 by CDM, Hotel Management
Thank you for reviewing us. We value your feedback and will see how to make changes. Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Our get away stay

Posted Oct 24, 2017
Pros: the distance of everywhere around there was very convenience.
Cons: new mattresses
Location: everthing was about 15 minutes away...=)
everything was really nice, the only thing is the bed were so hard and uncomfortable my back would be so sore in the mornings.
Comment from Hotel Management
Oct 26, 2017 by CDM, Hotel Management
Dear Irene, Thank you for acknowledging the fact that our mattresses are new and yes, a little firm. I apologize for the inconvenience. Regards,