Ratings based on 147 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen SD

Excellent place to live.

Posted Jan 18, 2018
Pros: Everything.
Cons: Pet Fees.
Location: It is out of the way, hard to find and get to.
We are super happy with the layout of the rooms. For personal reasons we like two separate bedrooms. (Sleep apnea bothers light sleeper). One drawback ... pet policy charges. $80.00 for our border collie seems out of line. IF that is a charge to cover what might happen with people's pets, I understand. Our family member does not cause accidents. Yes I know everyone says that. If most of the $80 is returned we would totally understand. You have a nice place and we understand the damage most people's family members cause. Our DOG is probably smarter than most people's kids. That's my opinion. Thank you for the opportunity to express myself. Do you have a rate for people traveling on unfortunate, unplanned medical journeys ? Thank You Kindly, Cliff, Gina and Casper Marohl, Aberdeen SD
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel!

Posted Jan 6, 2018
Pros: Location and rooms are nicely designed!
Great place and I realize it was extremely cold outside but we needed to keep our thermostat at 82 degrees to stay comfortable. Bathroom flooring was cold which added to the issue.
Comment from Hotel Management
Jan 8, 2018 by Becky, Hotel Management
Thank you for taking the time to provide us with your feedback. I am sorry to hear about the problems you encountered. We have addressed this with our hotel team for immediate action. We do appreciate that you did state that this was a great place! We hope to see you in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from ND

Nice hotel, like the separate bedrooms

Posted Jan 2, 2018
Clean, liked the separate bedrooms great for traveling with kids, only issue we had was the toilet handle sticking and running.
Comment from Hotel Management
Jan 3, 2018 by Becky, Hotel Management
Sarah, Thank You for your comments regarding your recent stay! We appreciate your kind words about our suites and the cleanliness of them. Please accept our apologies for problems you had with the toilet. We appreciate the information and will use your feedback to correct this maintenance issue. Please allow us the opportunity to exceed your expectations in the near future during your next visit. Kind regards, Becky Weinzetl Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2017
Probably more space than I needed (for 1 person), but it was nice to have the extra space.
Comment from Hotel Management
Dec 23, 2017 by Payton , Hotel Management
I am so glad to see that you enjoyed the size of your suite! Thank you for your review!
5 out of 5
by Andrea

This traveler left a rating score only Posted Oct 8, 2017 on Hotels
4 out of 5
by Donna

Posted Sep 13, 2017 on Hotels
Comment from Hotel Management
Sep 16, 2017
Donna, Thank you for your review, I am glad to see that you enjoyed you stay! Sincerely, Payton Behrend, Front Office Supervisor
4 out of 5
by A verified traveler

Posted Sep 11, 2017 on Hotels
The individuals staying above us were very annoying with disturbing activities throughout the evening and into the early morning hours.
Comment from Hotel Management
Sep 16, 2017
I am so sorry to see that you experienced noise issues during your stay. It is our goal to exceed your expectations and we fell short on this one. I would like to apologize for the noise issues you had during your stay with us. Sincerely, Payton Behrend, Front Office Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler from Spokane, WA

Good for families.

Posted Aug 26, 2017
Good hotel, great staff and they were very quick to solve a problem with the room.
Comment from Hotel Management
Sep 16, 2017 by Payton Behrend, Front Office Supervisor, Hotel Management
Ken, I am so glad to see that you enjoyed your stay at the Residence Inn.
5 out of 5
by A verified traveler

Best Hotel on our trip

Posted Aug 20, 2017 on Hotels
Best hotel on our trip to/from mt.rushmore...clean room. Awesome breakfast. Pool was perfect...Bonus is the close proximity to the mall.
Comment from Hotel Management
Aug 25, 2017
I am so glad to see that your stay at the Residence Inn was excellent. Thank you very much for staying with us. Sincerely, Payton Behrend, Front Office Supervisor
5 out of 5
by Kelly

Posted Aug 14, 2017 on Hotels
Comment from Hotel Management
Aug 19, 2017
Kelly, Thank you so much for your review of the Sioux Falls Residence Inn, I am so glad to see that you enjoyed your stay! - Payton Behrend, Front Office Supervisor