Ratings based on 466 Verified Reviews

2.8 out of 5
43% of guests recommend
2.9 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 8, 2017
Other than check-in being a little slow our room was clean and comfortable. We were only there to sleep after attending a concert off site.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wine Country, MO

Close to Where I was going

Posted Aug 19, 2017
Pros: Was only 10 to 12 minutes from the Hollywood Amphitheater, which was my destination.
Cons: Security flip bar was broken on our door, carpet was passable. Older style mattresses & not quite as comfy as the updated ones in some Super 8's
Location: There is food right across the street. Gas stations and shopping all close by.and right Next to I-80. Easy to find and get in and out of. Nice area.
We had a smoking room, which smelt pretty strong when we first walked in. I turned on the AC and sprayed some Lysol and it was fine after a few minutes, didn't notice it next time we came back in. Room was clean, bathroom was clean. The whole hotel seemed to be taken care of and looked nice.
Comment from Hotel Management
Sep 6, 2017 by Property Management , Hotel Management
We will like to thank you for staying with us. It was a pleasure being able to provide you an enjoyable stay. Thank you for the feedback :)
3 out of 5
by A verified traveler from Kansas

Not my first choice!

Posted Aug 11, 2017
Pros: Close to my event.
Cons: The appearance and maintenance.
The Super 8 was very close to the event we were attending and in close proximity to the city. The building is run down and needs some attention. My door wouldn't open unless you put your shoulder to it. The first day one of my key cards didn't work, but the front desk made us new ones the following day when neither key would work.The tub was worthless, it wouldn't hold water. The staff said they would fix it the next day, they didn't. There was also a burn hole in the very dirty non-smoking room chair. The beds were comfortable. We paid extra for a roll away and it was very comfy!
4 out of 5
Recommended
for Everyone
by A verified traveler from Dyer IN

Close to concert venue and restaurants and highway

Posted Jul 30, 2017
Attended a concert in the area and hotel was close and convenient and decent.
Comment from Hotel Management
Aug 5, 2017 by Manager, Hotel Management
Hi Janice, Thank you for staying with us and giving us your feed back. It's greatly appreciated.
1 out of 5
by A verified traveler

Unprofessional staff

Posted Jul 30, 2017
I accidentally booked a smoking room and called ahead to try and change it. The front desk woman I talked to was very rude and unhelpful. I asked if someone could please call me if any nonsmoking rooms became available to which she replied I would have to just ask when I arrived. Upon arriving I asked the front desk man the same question and he started looking for nonsmoking, before he even finished looking the same woman stopped him and told me no. They then proceeded to announce to a lobby of people what room number we were staying in (unsafe for 2 young girls). Overall the hotel was clean but needs updating.
Comment from Hotel Management
Sep 6, 2017 by Manager, Hotel Management
I am sorry for any inconvenience you might had experienced. I have since then spoken to both clerks and made them aware of your concerns with reading out room numbers. Please assure we are a very safe place and are located in a safe area. Our main priority is to always make sure everyone is safe.
3 out of 5
by A verified traveler

Average hotel.

Posted Jul 18, 2017
Frigerator & A/C compressor so noisy, had to turn off & just use fan. So room not cool enough.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cadillac, MI

Excellent basic hotel

Posted Jul 18, 2017
Pros: Helpful staff. The cold breakfast actually was good. Many selections.
Cons: Probably my only comment would be the insulation between the 2nd floor ceiling and the 3rd floor. It was noisy when someone walked above my room.
Location: Didn't look. I was in Mokena for a specific reason. Looked like a nice community when I drove through to my destination.
First time I've ever stayed at a Super Motel. I was very impressed. Provided everything I needed for a short stay as I was traveling.
Comment from Hotel Management
Sep 6, 2017 by Manager, Hotel Management
Hi Debbie, Thank you for taking the time to review us based on your stay. I am glad you enjoyed it and everything you needed was at your hands. Please don't hesitate to book with us when you are back in town. Thank you.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2017
No fridg in room..............................................................
2 out of 5
by A verified traveler from phoenix, az

I wouldn't stay here again.

Posted Jun 25, 2017
I had to consistently get a different key because it deactivated every day and toward the end the staff bordered on rude claiming it was something I was doing. Towels and other "junk" was on the stairs in the hallway. There was a hair on a shelf in the shower which was never cleaned. Mattresses on beds were old and uncomfortable as were the pillows. Breakfast offered very very little and if you didn't get there right when it opened everything was gone and you were out of luck. The price was very expensive for what you got. I would not stay again nor would I recommend it.
Comment from Hotel Management
Jul 3, 2017 by Front Desk Manager , Hotel Management
Hi Bre, I want to thank you for staying with us. I am sorry your key continuously kept getting demagnetized. As we spoke I was not sure why it would and as I did, I apologized each time. I even asked if you had your key next to your cell phone and anything with a magnetic strip on it that will cause them to get demagnetize. I even asked if by any chance you might had been getting your keys confused with the previous ones since each time we gave you a new key it over wrote the previous. Once again I am very sorry for any inconvenience.
4 out of 5
by Chris

CONCERT NEARBY? GOOD PLACE TO STAY...

Posted Jun 18, 2017 on Hotels
I stayed here for a concert in town. Your typical cheap motel. As I checked in I noticed it smelled a little old. The girl at the desk was very helpful. We could not get our room key to work so she opened it for us. No frig in the room, that would have been nice for cold drinks. The room smelled old...looked old but it was fine. When we were there it was 90 degrees and I must say that air condioning really worked!! It made our room nice & cold..almost too cold. The pillows were a little too soft, didn`t offer much support. It was quiet. For all that is going on around the hotel it was pretty quiet. We didn`t find any problems with the room, seemed clean enough. As for the restaurants close by..DO NOT go to the WENDYS nearby. The food was HORRIBLE. They obviously do not know the meaning of crispy. The pizza place next door was great. DENNYS was really good for breakfast. WHITE CASTLE had AWFUL burgers.
Comment from Hotel Management
Jun 24, 2017 by Brenda, Hotel Management
Hi Chris, Thank you for your feedback based on your stay with us. I value your opinion and I will like to make you aware that we are trying out best to update our property all while still staying open for business. It has been a longer process than expected but we are closer to finishing up.