Ratings based on 589 Verified Reviews

4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Posted Sep 6, 2017
Very nice hotel the staff was very pleasant. Rooms were a little small, but very clean and bed was really comfortable. I had a disagreement with the amount at check out, but Alex, from expedia resolved the problem and I was pleased with the outcome. I definitely will recommend this hotel.
Comment from Hotel Management
Sep 6, 2017 by Wingate by Wyndham, Hotel Management
We appreciate your feedback! We are glad to hear that you enjoyed our brand new luxury mattresses! Please stay with us again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, formerly Tinley Park

Clean and comfortable hotel

Posted Aug 24, 2017
Pros: Close by my house that I was relocating from
Cons: Someone could be at the front desk
Just want I needed after several weeks of packing for relocation to another state
Comment from Hotel Management
Aug 24, 2017 by Wingate by Wyndham Staff, Hotel Management
We appreciate your feedback! We hope you allow us to serve you in the future! Enjoy the rest of your summer and your new home!
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Easy, clean, & quiet

Posted Aug 22, 2017
Pros: Clean, quiet, and a good breakfast bar.
Cons: Provide shuttle service to local venues for a fee.
Location: There was a Wendy's and a Buffalo Wild Wings within walking distance. Also the hotel next door had a restaurant.
We chose this hotel because of the close proximity to Hollywood Casino Amphitheater. We had an easy check in and the room was clean. I was concerned about the location of our room because we were very close to the elevators, but we didn't hear any noise the entire evening. The breakfast bar in the morning had a good selection and the dining area was kept clean. I would stay again and recommend to friends.
Comment from Hotel Management
Aug 22, 2017 by Wingate by Wyndham, Hotel Management
Thank you for your positive review! We are happy to hear that you were able to enjoy our delicious breakfast buffet and had a restful night in our brand new luxury mattresses! Please stay with us next time you are in town for a concert!
2 out of 5
by A verified traveler from Detroit, MI

Jacuzzi

Posted Aug 20, 2017
Pros: Nothing
Cons: The staff should be more aware of the services that they offer
I called them in May and inquired if the Jacuzzi was still messed up, the attendant stated that people are using it. I said I know that but it does not have any force behind the jets and only 2 work. Well when I got there in Aug it was the same thing that they had last September 2016. I also asked for a first floor room since they don't have two bed ADA rooms. I was promised a first floor room. They said that it was on my request when I booked myself but when I switch to Expedia the message did not get transmitted. Thus no first floor room. I will NEVER go back
Comment from Hotel Management
Aug 22, 2017 by Wingate by Wyndham, Hotel Management
We appreciate your feedback. We apologize for not being able to accommodate your room location request. We do try our best to accommodate every guest request, based on availability. All of our jets in our hot tub are working properly, but please feel free to contact our general manager, as we would like to discuss this issue further. We hope to serve you in the future!
4 out of 5
Recommended
for Families
by A verified traveler from Grass Valley, CA

Convenient & comfortable.....breakfast marginal

Posted Jul 31, 2017
Pros: Convenient, clean nice people working there.
Cons: Rollaways
Location: Close to my brother....New Lenox and sister...Tinley Park
Rollaway hard to sleep on......mattress too thin.....feel springs below whole time
Comment from Hotel Management
Aug 2, 2017 by Wingate by Wyndham Staff, Hotel Management
Thank you for your kind review! We are glad to hear that you enjoyed your stay in Tinley Park. It is always nice being so close to family. Please visit us next time you are in town!
4 out of 5
Recommended
for Everyone
by A verified traveler

Sir Paul

Posted Jul 27, 2017
close to concert..ps no cable. The hotel was very clean
Comment from Hotel Management
Jul 29, 2017 by Wingate by Wyndham Staff, Hotel Management
Thank you for your feedback! We are shocked to hear that you did not have cable. Please feel free to contact our general manager, as we would like to look into this issue further. We hope to serve you next time you are in town for a concert!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2017
This hotel was perfect. Great location. Easy to Check in and the free breakfast was nice.
Comment from Hotel Management
Jul 27, 2017 by Wingate by Wyndham Staff, Hotel Management
We appreciate your positive feedback! We strive to deliver excellent customer serve that our guests are accustomed to. We are happy to hear that you enjoyed our delicious breakfast buffet! Have a great summer!
5 out of 5
Recommended
for Everyone
by A verified traveler from Belleville, WI

Great location for concert we attended!

Posted Jul 4, 2017
Pros: It had a pool, hot tub, fitness center, staff was very friendly, location was great, all good stuff :)
Cons: Cannot think of anything
Location: There were many places to eat, could get amazing pizza delivered to the hotel, within five minutes from the Hollywood Casino Amphitheatre, perfect!!
Friendly staff, very helpful, our room was very nice, clean and the breakfast was perfect for a family with 3 hungry boys!! The location was wonderful for a concert we attended and there were many places to eat dinner close by. Would definitely stay here again!!
Comment from Hotel Management
Jul 27, 2017 by Wingate by Wyndham Staff, Hotel Management
Thank you for your wonderful review! We are so glad you were able to enjoy our delicious breakfast buffet and surrounding restaurants. We are thrilled to hear that you and your family had a great time at our hotel and enjoyed the concert. Please visit us again during your next visit to Tinley Park!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2017
Cons: Disclosure of incidental charges on the expedia site would have made an impact as to how I paid for the hotel.
The staff was friendly, the room was clean, the bathroom was very nice. Quiet stay with good air conditioning. Close to many locations.
Comment from Hotel Management
Jul 27, 2017 by Wingate by Wyndham Staff, Hotel Management
We appreciate your positive feedback! Please allow us to serve you in the future. Have a great summer!
4 out of 5
by Hans

Posted Jun 23, 2017 on Hotels
Comment from Hotel Management
Jul 27, 2017 by General Manager, Hotel Management
Thank you for your positive feedback! We hope to serve you in the future! Have a great summer!