Ratings based on 577 Verified Reviews

4.3 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Easy, clean, & quiet

Posted Aug 22, 2017
Pros: Clean, quiet, and a good breakfast bar.
Cons: Provide shuttle service to local venues for a fee.
Location: There was a Wendy's and a Buffalo Wild Wings within walking distance. Also the hotel next door had a restaurant.
We chose this hotel because of the close proximity to Hollywood Casino Amphitheater. We had an easy check in and the room was clean. I was concerned about the location of our room because we were very close to the elevators, but we didn't hear any noise the entire evening. The breakfast bar in the morning had a good selection and the dining area was kept clean. I would stay again and recommend to friends.
Comment from Hotel Management
Aug 22, 2017 by Wingate by Wyndham, Hotel Management
Thank you for your positive review! We are happy to hear that you were able to enjoy our delicious breakfast buffet and had a restful night in our brand new luxury mattresses! Please stay with us next time you are in town for a concert!
2 out of 5
by A verified traveler from Detroit, MI

Jacuzzi

Posted Aug 20, 2017
Pros: Nothing
Cons: The staff should be more aware of the services that they offer
I called them in May and inquired if the Jacuzzi was still messed up, the attendant stated that people are using it. I said I know that but it does not have any force behind the jets and only 2 work. Well when I got there in Aug it was the same thing that they had last September 2016. I also asked for a first floor room since they don't have two bed ADA rooms. I was promised a first floor room. They said that it was on my request when I booked myself but when I switch to Expedia the message did not get transmitted. Thus no first floor room. I will NEVER go back
4 out of 5
Recommended
for Families
by A verified traveler from Grass Valley, CA

Convenient & comfortable.....breakfast marginal

Posted Jul 31, 2017
Pros: Convenient, clean nice people working there.
Cons: Rollaways
Location: Close to my brother....New Lenox and sister...Tinley Park
Rollaway hard to sleep on......mattress too thin.....feel springs below whole time
Comment from Hotel Management
Aug 2, 2017 by Wingate by Wyndham Staff, Hotel Management
Thank you for your kind review! We are glad to hear that you enjoyed your stay in Tinley Park. It is always nice being so close to family. Please visit us next time you are in town!
4 out of 5
Recommended
for Everyone
by A verified traveler

Sir Paul

Posted Jul 27, 2017
close to concert..ps no cable. The hotel was very clean
Comment from Hotel Management
Jul 29, 2017 by Wingate by Wyndham Staff, Hotel Management
Thank you for your feedback! We are shocked to hear that you did not have cable. Please feel free to contact our general manager, as we would like to look into this issue further. We hope to serve you next time you are in town for a concert!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2017
This hotel was perfect. Great location. Easy to Check in and the free breakfast was nice.
Comment from Hotel Management
Jul 27, 2017 by Wingate by Wyndham Staff, Hotel Management
We appreciate your positive feedback! We strive to deliver excellent customer serve that our guests are accustomed to. We are happy to hear that you enjoyed our delicious breakfast buffet! Have a great summer!
5 out of 5
Recommended
for Everyone
by A verified traveler from Belleville, WI

Great location for concert we attended!

Posted Jul 4, 2017
Pros: It had a pool, hot tub, fitness center, staff was very friendly, location was great, all good stuff :)
Cons: Cannot think of anything
Location: There were many places to eat, could get amazing pizza delivered to the hotel, within five minutes from the Hollywood Casino Amphitheatre, perfect!!
Friendly staff, very helpful, our room was very nice, clean and the breakfast was perfect for a family with 3 hungry boys!! The location was wonderful for a concert we attended and there were many places to eat dinner close by. Would definitely stay here again!!
Comment from Hotel Management
Jul 27, 2017 by Wingate by Wyndham Staff, Hotel Management
Thank you for your wonderful review! We are so glad you were able to enjoy our delicious breakfast buffet and surrounding restaurants. We are thrilled to hear that you and your family had a great time at our hotel and enjoyed the concert. Please visit us again during your next visit to Tinley Park!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2017
Cons: Disclosure of incidental charges on the expedia site would have made an impact as to how I paid for the hotel.
The staff was friendly, the room was clean, the bathroom was very nice. Quiet stay with good air conditioning. Close to many locations.
Comment from Hotel Management
Jul 27, 2017 by Wingate by Wyndham Staff, Hotel Management
We appreciate your positive feedback! Please allow us to serve you in the future. Have a great summer!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location to Route 80 and local highways

Posted Jun 8, 2017
Let us check in early , we had no problems with any amenities. First time staying at a Wyndham hotel will definitely stay at another one.
Comment from Hotel Management
Jun 29, 2017 by Norma Oliveros, Hotel Management
Thank you for staying with us, we hope you come back soon. It was a pleasure serving you.
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Joseph, MI

Noisy, Rude guests!

Posted Jun 7, 2017
Pros: The manager when we got there, was wonderful!! She was very apologetic and accomidating.
Cons: Police, on staff. Guests need to know they can get a nights sleep without children running all over knocking on doors and playing in the hallways!
Location: We went to both restaurants in the parking lot, and were very satisfied with both.
The hotel was itself was great, but from the minute we walked in the door their were continuous problems with other guests. The police were at the hotel when we got there, one family booked a room and believed they could fit 20+ in the room and use all the facilities. Later on after dinner we noticed another family doing the same thing, then all night long the kids were running around the hotel and knocking on doors, we went down to complain and even confronted the kids. Something needs to be done about situations like that! No one could get any sleep!!
Comment from Hotel Management
Jun 28, 2017 by Norma Oliveros, Hotel Management
Hi Denise, I am so sorry for the unpleasant experience you had on your resent stay. We try our best to make everyone stay comfortable and pleasant, it sounds like we had some issues that got out of hand. We do hope you come back and give us a second change.
2 out of 5
by A verified traveler from E

Unfortunately, not a great stay.

Posted May 30, 2017
Hello! My family and I was at the Wingate in Tinley park this past weekend . Firstly, my sister and I reserved 2 rooms togeathet8 on the phone with a third part Expedia. We didn't know that we were calling Expedia as to so many numbers are on your site. We thought we were calling the front desk of the Wingate. That was a over 35 minute experience. Then, upon our arrival date we found after Canceling one of the nights for myself it was a disaster and down hill for a hour after that. Expedia manager had given me a $150 coupon for a error of there own The Expedia manger said I could use that coupon upon my arrival date that weekend. Of course after about forty five minutes on the phone with them yet again, I couldn't use it. It was the wrong information the manager had given to me. That prompt another coupon given. The hotel staff was completely oblivious to anything but they were nice to allow me to use the computer to contact expedia, they were unfamiliar with Expedia coupons. Then, after finally checking in we already had asked one staff member for a late checkout, it was already in our notes upon reservation too. The staff member granted our 1:30 late check out, However, the next day the next staff member called to ask who gave us the late check out we told them who and then they gave us a hard time even threating to charge me $50 . I was not happy with that at all. We were there for a wedding reception.We were tired due to that long check in experience.
Comment from Hotel Management
Jun 29, 2017 by Norma Oliveros, Hotel Management
Hi Kyran, I am so sorry for the inconvenience you had, we hope those issues with your voucher have been resolved by Expedia. I apologize about the miscommunication on the late check out, we do hope you come back and give us a second change.