Ratings based on 78 Verified Reviews

4.3 out of 5
78% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2017
Nice would stay again. Close to Woodland Hills mall.
Comment from Hotel Management
Nov 27, 2017 by Mary Brown, Hotel Management
Thank you so much for your review. We love hearing from our valuable guests. We wish you success in all your endeavors and hope you have a wonderful Christmas
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2017
Clean, comfortable room and great staff! Loved the stay!
Comment from Hotel Management
Jun 20, 2017 by Mary Brown, Hotel Management
Thank you for your survey. We thank you for choosing to stay with us and look forward to seeing you again.
3 out of 5
by A verified traveler

Female career minded might not be for you

Posted May 21, 2017
I booked through a bundle package. Nice at check in but when I checked in the local construction guys were also checking in. That's fine but what I didn't feel comfortable with is the front desk ladies handed out the room keys she also said out loud the room numbers. I think that should be confidential. When I got off elevator and was heading down the hallway to the room the guys had their doors open as they were in a dorm situation. I go inside my room which is next door and across from the two doors open and in my bathroom they did not put towels. I thought the rooms were a little dated. Not my cup of tea but it might be for someone else.
Comment from Hotel Management
Jun 20, 2017 by Mary Brown, Hotel Management
Thank you for your survey. We appreciate that you took time out of your day to let us know how we are doing
5 out of 5
by hollie

Posted May 14, 2017 on Hotels
Comment from Hotel Management
Jun 20, 2017
Thank you for your survey. We love hearing from our valued guests. We hope to see you again soon. Mary Brown
3 out of 5
by Major john

Posted May 2, 2017 on Hotels
Comment from Hotel Management
Jun 20, 2017
Thank you for your survey. We appreciate hearing from our valued guests. We are pleased you enjoyed your stay and hope to see you again soon. Mary Brown General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Tulsa, OK

Nice but for the mattress

Posted Apr 23, 2017 on Orbitz
We like Candlewood suites and try to stay there often. Everything was nice except the mattress. The side next to the alarm clock was well used and very uncomfortable. Other than that the room was clean, and it was nice.
Comment from Hotel Management
Jun 20, 2017 by Mary Brown, Hotel Management
Thank you for your survey. We appreciate hearing from our valued guests. We are pleased you enjoyed your stay and hope to see you again soon. Mary Brown General Manager
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 7, 2017 on Hotels
2 out of 5
by A verified traveler

Substandard Experience

Posted Feb 14, 2017 on Hotels
Card keys wouldn't work from the Get-Go, requiring trip downstairs. Housekeeping left HVAC unplugged--room hot & stuffy upon entry! Shower pipes (Room 316) made horrific noise @ shower #1, then ran out of hot water early into #2. No complimentary breakfast as with peer chains. Room is poorly organized as to proximity of mirrors, outlets. I don't recommend. No spoon or stirs for the coffee pot despite full kitchen. Too many issues for an 18-hour stay!
4 out of 5
by A verified traveler

Pets and People-friendly

Posted Jan 4, 2017 on Hotels
Couples' weekend with our dogs. Easy access to local theaters, shopping, restaurants. Sooo easy to accommodate the pets - there's even a magnet for the door to alert the housekeepers. The studios have 2 burner stove, full suites have an oven! The front desk staff was very helpful with local information. We've come back 4 times to this location - consistently great
3 out of 5
by A verified traveler

Posted Nov 19, 2016 on Hotels
It was ok