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The property has some updates… a little older but not too much that it was an issue
The room was clean…
No one to cook breakfast but was offered free continental breakfast
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Its convenience to TCC.
Would have preferred a complimentary breakfast.
martha
Stayed 3 nights in Mar 2024
Response from David Carper, FOM on Mar 27, 2024
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
I have stayed in this hotel numerous times. Always clean, quiet, friendly staff.
Betsy
Stayed 3 nights in Feb 2024
Response from David Carper, FOM on Feb 27, 2024
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Made check in unnecessarily difficult. Hotel is decent but I wouldn't recommend based on staff and management.
Andrea
Response from David Carper, FOM on Feb 15, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
The Staff here were exceedingly nice. I could not be more pleased with how we were treated at this hotel.
Jeffrey
Stayed 2 nights in Jan 2024
Response from David Carper, FOM on Feb 15, 2024
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Hotel is tucked in behind other buildings making it quiet and giving a feeling a safety.
Regina
Stayed 4 nights in Jan 2024
Response from David Carper, FOM on Feb 15, 2024
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
4/10 Poor
Patrick
Jan 7, 2024
Disliked: Property conditions & facilities
The damn toilet stopped up during the night when my wife needed it. I called the front desk and the best they had to offer was to bring toilet plunger up to the room for US to use. We just packed up, checked out and drove home at about 1:00 am. We will certainly never go back !!!!!
Patrick
Stayed 1 night in Jan 2024
Response from David Carper, FOM on Feb 15, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
4/10 Poor
Thelma, Hannibal
Traveled with partner
Jan 2, 2024
The room we checked into was dirty. They quickly gave us another room and even brought key to us.
However at 6 am a girl began to band on door next to ya screaming profanities. It took an hour to get the staff to eventually call police. I called front desk several times. I informed clerk I should be refunded for room.
Thelma
Stayed 1 night in Dec 2023
Response from David Carper, FOM on Feb 15, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
It was a short one night stay at the hotel but everything was good. Hotel was clean and close to all amenities.
Michelle
Stayed 1 night in Dec 2023
Response from David Carper, FOM on Feb 29, 2024
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
We had 5 great days here, spacious clean room, wonderful staff, will be back!
Kim
Stayed 6 nights in Nov 2023
Response from David Carper, FOM on Nov 28, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
6/10 Okay
Ama
Oct 19, 2023
Ama
Stayed 4 nights in Oct 2023
Response from David Carper, FOM on Nov 19, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
6/10 Okay
KhyRi
Oct 17, 2023
Liked: Staff & service
Disliked: Cleanliness
KhyRi
Stayed 5 nights in Oct 2023
Response from David Carper, FOM on Oct 20, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
The gentleman that checked us in, was very friendly, helpful and welcoming
Jeanne
Stayed 1 night in Oct 2023
Response from David Carper, FOM on Oct 10, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
10/10 Excellent
Michael
Oct 6, 2023
Michael
Stayed 4 nights in Oct 2023
Response from David Carper, FOM on Oct 29, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
This is a great hotel with great staff. The only thing I didn’t like is that they have meetings with loud music at night in the concierge room which was directly across from my room.
Nicole Elise
Stayed 3 nights in Aug 2023
Response from David Carper, FOM on Sep 22, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
6/10 Okay
Angie
Business traveler
Aug 30, 2023
Liked: Staff & service
bugs
Angie
Stayed 2 nights in Aug 2023
Response from David Carper, FOM on Sep 22, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. If there is anything else I can do for you, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
It was very nice. I did not like I couldn't connect my phone to the tv. It was hot in the elevators and hall ways. But I did not whole that against the hotel.
Michael
Stayed 1 night in Aug 2023
Response from David Carper, FOM on Aug 25, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Clean room. Quiet and peaceful
I was charged a $50 deposit
Was told during checkout that it would be added back to account
Day 4 since check out and still haven't received... very disappointed
Claudette
Stayed 2 nights in Aug 2023
Response from David Carper, FOM on Aug 19, 2023
Please be advised you need to contact your bank or financial institution about the incidentals hold. The hotel's computer system issues the release order instantly upon check-out, and it is thereafter up to your bank or financial institution to release the funds back into your account.
We checked in very late. 3:00am. I called ahead and everything was taken care of. I had two rooms and after getting there, I realized I booked a king when I needed a double. The staff was so very helpful in getting a roll away bed. She was perfect and made it all go smooth.
John
Stayed 1 night in Aug 2023
Response from David Carper, FOM on Aug 13, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
We were very pleased with everything about our room. Very clean and furnished nicely. We will definately be booking here again.
William
Stayed 1 night in Aug 2023
Response from David Carper, FOM on Aug 8, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
I've stayed there many times, just renovated even nicer.
Tricia
Stayed 1 night in Jul 2023
Response from David Carper, FOM on Jul 28, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
8/10 Good
Caresoft, Burridge
Jul 24, 2023
Caresoft
Stayed 3 nights in Jul 2023
Response from David Carper, FOM on Aug 13, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
8/10 Good
Antonio
Jul 21, 2023
Antonio
Stayed 2 nights in Jul 2023
Response from David Carper, FOM on Aug 11, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
10/10 Excellent
Elizabeth
Jul 19, 2023
Liked: Staff & service
Elizabeth
Stayed 1 night in Jul 2023
Response from David Carper, FOM on Jul 22, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
8/10 Good
Anthony
Jul 16, 2023
Anthony
Stayed 1 night in Jul 2023
Response from David Carper, FOM on Aug 8, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
The staff here are so incredibly friendly and helpful. The room was nicely made up when we arrived and housekeeping respects the "please do not disturb" door hanger. :) They're pet friendly and have a big area to walk my dog, and a poop bag dispenser and pail right there that was always stocked with baggies. The breakfast is delicious, the potatoes were my favorite.
Portia
Stayed 5 nights in Jul 2023
Response from David Carper, FOM on Jul 17, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
2/10 Terrible
Lori
Jul 5, 2023
Lori
Stayed 1 night in Jul 2023
Response from David Carper, FOM on Jul 7, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
6/10 Okay
Saxxon
Jun 22, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was amazing . No breakfast included… also my pillows and bed smelt like feet … And dog … My shower was ghetto asf …. I would expect better from Hilton.
Saxxon
Stayed 2 nights in Jun 2023
Response from David Carper, FOM on Jun 23, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
10/10 Excellent
Patricia, Topeka
Jun 5, 2023
Patricia
Stayed 2 nights in Jun 2023
Response from David Carper, FOM on Jun 25, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
8/10 Good
robert
May 16, 2023
robert
Stayed 2 nights in May 2023
Response from David Carper, FOM on Jun 23, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Enjoyed our 3 night stay. It was exactly as described online. The only thing I would say would be that they need to keep more stock in the little store as it was pretty much empty by Friday evening and we stayed until Monday, and it remained that way!
Cory
Stayed 3 nights in May 2023
Response from David Carper, FOM on May 18, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
The bar was very limited & very expensive. $14 a drink that was sub par. Would recommend grabbing something somewhere else.
Samuel
Stayed 1 night in May 2023
Response from David Carper, FOM on May 12, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We regret that we were not able to provide you with the quality of food you expected. We are constantly working to improve our hotel and your comments will help us improve in this area. If there is anything else I can do for you at this time, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Excellent all staff just great.close by family function.gentleman at front desk so very pleasant.sent us to nice location to eat.happy with stay.
Henry
Stayed 1 night in May 2023
Response from David Carper, FOM on May 8, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Quiet and clean and staff were so good and helpful
Carren
Stayed 2 nights in May 2023
Response from David Carper, FOM on May 8, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Very friendly staff made check-in and check-out very easy. Full kitchen and bar provides extra convenience. Room was clean and spacious with coffee maker and refrigerator. Easy to get anyplace in Tulsa from the location off the MIngo Valley Expressway.
Thomas
Stayed 6 nights in Apr 2023
Response from David Carper, FOM on May 4, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
We decided to take a getaway trip over Easter weekend to Tulsa. We picked a hotel that well exceeded our expectations. Comfortable, friendly and great location to get around in Tulsa.
Steve
Stayed 2 nights in Apr 2023
Response from David Carper, FOM on Apr 11, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Have stayed here a number of times and I’m always pleased with the staff, location, service. Quiet facility, easy access, comfortable rooms.
Betsy
Stayed 4 nights in Mar 2023
Response from David Carper, FOM on Apr 2, 2023
Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.