Posted Dec 1, 2016 on Hotels
I was showed to my room despite arriving at around 10.30pm, service and food at breakfast was good!
Room was nice and large, bathroom floor grout very dirty, some black grout on tiles around the bath, terrible sealant job pulling away around bath front panel, bedroom window dirty/mouldy.
Biggest complaint was the floor / ceiling above the bed creaked very loudly with movement in the room above, it woke me in the night and was constant from 6am to 7.30am. The bedroom ceiling was cracked as a result of the movement. Photos taken but I really don't want to go that far.
I did complain but was told nothing could really be done as booked through a third parts (Hotels.com)