Reception

Reviews of Silverdale Lodge

3 out of 5
Silverdale Lodge
Vine Road, Haverfordwest, Wales

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 98 reviews" "
Rating 8 - Good. 49 out of 98 reviews" "
Rating 6 - Okay. 25 out of 98 reviews" "
Rating 4 - Poor. 9 out of 98 reviews" "
Rating 2 - Terrible. 0 out of 98 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and quiet Staff friendly Basic but very good forr price
Stayed 1 night in Feb 2020

10/10 Excellent

Gavin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms very clean very spacious,great location would definitely recommend.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value, clean. everything worked. friendly staff. nice breakfast
Stayed 2 nights in Nov 2019

10/10 Excellent

Nicky

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Sally

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

Mizanul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kids friendly
My children liked the bunk beds . I liked the fact you can park straight outside the hotel room
Stayed 2 nights in Sep 2019

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pembroke house hunting trip.
This is a great location if you’re looking to visit Haverfordwest or Milford Haven it’s about 10 minutes to each place. The Silverdale lodge is what I’d describe as cheap & cheerful great for having a roof over your head, but if you’re looking for luxury this will not be for you because this is lodge & not a Hotel.
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy accommodation . Quiet location , good parking . Staff friendly and helpful . Only downside was no Traditional english breakfast on offer .
Stayed 3 nights in Aug 2019

10/10 Excellent

Rosen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice setting with good food hostelry right next door
Stayed 1 night in Jul 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value, clean and comfortable.
Excellent value, clean, tidy room with TV, iron, tea/coffee making. Centrally located in Pembrokeshire, close to Haverfordwest and Pembroke Dock. Nice Indian restaurant next door, with discount for hotel guests.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accomodation, good sized room and very convenient parking. Indian restaurant onsite was nice.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and reserved place with nice surroundings and a great restaurant nearby.
Stayed 2 nights in Apr 2019

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased
Very friendly service. Lovely breakfast. Choice of restaurant or on site Indian restaurant.
Stayed 1 night in Apr 2019

6/10 Okay

Georgi

Finding convinient location for a nite close by
Just convinient location. A bit of old fasioned motel. Hotel owners/staff nice and polite. Not a big Hotel. Com choice in the vicinity.
Stayed 1 night in Mar 2019

6/10 Okay

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think homely and comfy not modern.
To be honest, the staff were welcoming, helpful and obliging. The cleanliness of the rooms was good. The decor is dated " antique like" it wasn't up to date but comfortable and was warm and dry inside and tea and coffee making facilities were good. If we had been staying longer a little fridge would have been good.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Jade

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

john, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Vintage style hotel
We needed a stay in Pembroke suddenly due to the ferry being cancelled. The silverdale was perfect on location. The lodge was nice and big and even if we had two single beds instead of a double we made it work. Breakfast was fenominal and perfection.
Stayed 1 night in Oct 2018

8/10 Good

Randal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

Michael, Oldbury

Liked: Staff & service
Ok for couple of nights,needs better clean/updatin
An ok motel with good location to explore Didn't eat in restaurant so carnt comment on that Room was ok, not the most clean room I've been in carpet certainly needs renewing and a good hoover under beds wouldn't go a miss! Type place that needs updating
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Very good.
The room was lovely. Could have done with a quick Hoover around the edges though. The beds and bathroom were clean though so that's what matters. Breakfast was nice but small.
Stayed 1 night in Aug 2018

8/10 Good

Kay L

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

Vaseem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No iron, no fan, the room walls were cracked
Stayed 2 nights in Jul 2018
Response from Reception on Jul 29, 2018
Thank you for booking with us but; There are 100 irons at reception as mentioned on arrival. We stipulate there are no fans online. The walls were NOT cracked. Any genuine problems during your stay should be mentioned during your stay, i always try to resolve genuine complaints to the best of my ability.

8/10 Good

Sian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine a little noisey in the morning but overall fine
Stayed 1 night in Jun 2018

6/10 Okay

Adrian, porthcawl

Liked: Staff & service
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
No shower gel or shampoo or breakfast included but the bed and clean the room was spot on.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Generally good but on arrival there was no heating hot water and the shower did not work- hot water and heating fixed quickly but shower did not get fixed

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A visit to family
When we arrived room was lovely and warm and comfortable
Stayed 2 nights in Mar 2018

4/10 Poor

Mrs H

Disliked: Cleanliness, property conditions & facilities, room comfort
very, very tired , needs a good make over cobwebs removed not very comfortable mattress lumpy dirty cups. motel is used by workmen . staff are very helpful. that is the best comet i can use for this place not worth the cost of the room
Response from K on Mar 7, 2018
Thank you for booking and I do apologise that your stay was not as you expected but If you would of mentioned any of these problems during your stay they would of been rectified immediately or an alternate room given. Basically we would of come to a resolution as soon as possible but there is nothing we can do when you do not tell us at the time. These problems that you experienced are not the normal. Our rooms are incredibly reasonable for the area and even though we are a 2* accommodation; you will be hard pressed to find a room of similar standard for a better price.

8/10 Good

jim, cambs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crossroads well almost
Cheap and cheerful, motel almost certainly, individual little chalets, butlins of old.....nothing in town worth mentioning......breakfast ok, coffee excellent, tried a few times. Cheap base for exploring although other towns around more interesting....if more expensive..
Stayed 1 night in Sep 2017

6/10 Okay

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities
The stay was OK but room and facilities need to be updated. There was old soap left in shower and lipstick marks on the drinking glass. Otherwise room comfortable.
Stayed 2 nights in Sep 2017

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Good base from which to tour Pembrokeshire.
Stayed 3 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Not a great place
Kind of run down hotel, not close to anything interesting. No Wi-Fi.
Stayed 1 night in Jun 2017

6/10 Okay

Paul, Chesapeake VA

Disliked: Property conditions & facilities, room comfort
Worn out Motel
This hotel is basically a worn out motel. It was clean and safe and if all you expect is a place to sleep that is not under a bridge this would be a good choice but keep your expectations low. Heating was spotty, shower was de minimus and linens were threadbare. Also, the reception is not manned until late in the afternoon.

6/10 Okay

katie, scottsdale, AZ

Liked: Cleanliness, room comfort
Can't tell a book by its cover.
Nice well kept basic rooms. The food in there resturant was very good. One thing I would suggest is that they put hair dryers in the rooms.

8/10 Good

M-J, Oxfordshire

Emphasis on convenience
If you want somewhere as a base to take off during the day to beautiful surrounding areas then this is a moderately inexpensive option. Nothing frilly but good sized room, ensuite and parking. I'd give the greasy breakfast a miss though!

8/10 Good

AB

Liked: Staff & service
Disliked: Cleanliness
Its convenient..
Other than bathroom condition and little unclean toilets it was excellent.. Superb value for money.

8/10 Good

Gail, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet lodge, type accommodation
Quiet, comfortable and clean

4/10 Poor

anne

Disliked: Cleanliness, property conditions & facilities, room comfort
Rang the day before to say I wouldn't be there until 10pm, message didn't get through as they rang the evening of check in to see if I was still arriving. Very tired decor. I was given a twin room. One bed was soggy in the middle and the other was rock hard. Poor quality bedding. Lumpy pillows. Sheets and towels were clean but the room and bathroom were dirty arou,no the dyes. Clearly hadn't been cleaned properly for a long time. Would not stay again.

8/10 Good

richard, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stop
Handy place to stop. More of a motel but attached to nice pub where I had a good meal on a Sunday evening. Wifi did npot work in room so had to sit in bar which was convenient.

6/10 Okay

laura, r

Liked: Cleanliness, staff & service
Handy location
Value for money, accommodation as described. Breakfast good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service