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Reviews of Delta Hotels by Marriott Swansea

4 out of 5
Delta Hotels by Marriott Swansea
Maritime Quarter, Swansea, Wales

Reviews

9.0

Wonderful

Rating 10 - Excellent. 48 out of 80 reviews" "
Rating 8 - Good. 23 out of 80 reviews" "
Rating 6 - Okay. 6 out of 80 reviews" "
Rating 4 - Poor. 1 out of 80 reviews" "
Rating 2 - Terrible. 2 out of 80 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms, just off the beach with a lovely sea view, kind staff, and near museums, a large Tesco, and the bus station (but 20 minutes to the train station). Would rate even higher if it weren't for a few small things: The bathroom fan runs loudly for all but a few hours overnight. The heating is an old unit that is also quite loud. There are no electrical sockets near the night stands. Though there is thankfully refillable bottles for the shower, the sink soap is still an old-fashioned bar that makes a mess and runs out quickly. There is a space clearly made for a refrigerator but sadly there isn't one. I don't at all mind being given the option to forgo housekeeping, but in that case would recommend larger bins and extra TP. Would still recommend and stay again.
Stayed 4 nights in Mar 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Marina and beaches. Good, clean and warm room. Weather grim!
Stayed 1 night in Mar 2024

8/10 Good

Deborah

A
Stayed 1 night in Mar 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located for Swansea arena and city centre. Good bar and grill onsite
Stayed 1 night in Mar 2024

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff helpful, room clean, comfy bed. No complaints.
Stayed 1 night in Mar 2024

10/10 Excellent

Nichola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service highly recommend
Stayed 1 night in Mar 2024

8/10 Good

vivian

Stayed 1 night in Feb 2024

8/10 Good

Bhushan

Liked: Property conditions & facilities
Nice property, location and good service.
Stayed 1 night in Feb 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay
Stayed 3 nights in Feb 2024

10/10 Excellent

Pornpimon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Derrick

Stayed 2 nights in Feb 2024

8/10 Good

Robert

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The floor of one of the bathrooms was not clean. Despite having requested daily housekeeping, we were not on the list. Soon put right though.
Stayed 3 nights in Feb 2024

8/10 Good

Cris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a lovely place to stay. Just would say to visit the evening meal menu, as did go to dining room to eat though myself and my friend found nothing on menu we would choose and ended up leaving dining room and going shop for nibbles.
Stayed 1 night in Feb 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to swansea and the sea front. Good parking and frendly staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tudor, Fishguard

Liked: Cleanliness, staff & service, property conditions & facilities
A free room upgrade, great staff, we really enjoyed it.
Stayed 1 night in Jan 2024

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Cameron, Kissimmee

Stayed 1 night in Jan 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy, staff were very helpful and friendly, good location for town centre and surrounding areas, but far enough away to be quiet
Stayed 1 night in Jan 2024

10/10 Excellent

Denise

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and convenient for the city centre. Reception staff were friendly, welcoming and helpful.
Stayed 1 night in Dec 2023

2/10 Terrible

Mishare

Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of above
Stayed 1 night in Dec 2023

10/10 Excellent

Helen

Stayed 2 nights in Dec 2023

8/10 Good

Mark

Stayed 1 night in Dec 2023

8/10 Good

Karen

Traveled with partner
A lovely experience was even upgraded f.o.c which was lovely. Only issue was room was cold as not sure one of the heaters was working properly. Xx
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities
The heating in the room was very noisy the fan speed could not be changed. Without the heating on the room was very cold. The food on Sunday night and Monday morning was very good and all the staff were very helpful and pleasant. Sort the heating system out it’s not acceptable for a four star hotel. Room 323
Stayed 1 night in Nov 2023

10/10 Excellent

Stephen

Stayed 1 night in Nov 2023

8/10 Good

Darren

Traveled with partner
Liked: Cleanliness, staff & service
Should be free to park if staying at the hotel
Stayed 1 night in Nov 2023

10/10 Excellent

Grant

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay.
Quick one night visit for a family of four. Booked two rooms and got upgraded to a suite with adjoining rooms which made life a little easier. Rooms were clean, spacious and comfortable. Decent breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Stayed 1 night in Nov 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overwhelmingly, the staff were excellent - reception, room keeping, dining etc.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Joanne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tired and overpriced but fab Swansea staff
Stayed 1 night in Nov 2023

10/10 Excellent

Geraldine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to harbour, prommanade, shops and restaurants. Cosy hotel bar and restaurant. Friendly and professional staff. Rooms equipped with all amenities, clean and tidy.
Stayed 1 night in Nov 2023

10/10 Excellent

Wyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent but expensive drinks
Excellent room, service, breakfast and parking facilities but very expensive prices in the bar, higher than anywhere else we visited in the city.
Stayed 1 night in Nov 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, fabulous stay.
Stayed 2 nights and had a really lovely time. Executive king size room was fabulous. Staff were very friendly and helpful, breakfast excellent. Would highly recommend this hotel.
Stayed 2 nights in Nov 2023

4/10 Poor

Amelia

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Based on the image provided with the listing I thought this hotel was in a much nicer building than it was, there was a lot of mould in my room by the window so I had to relocate rooms, the bathroom wasn't that clean and the bedroom was freezing. Disappointed especially as this is advertised as "newly renovated".
Stayed 1 night in Nov 2023

6/10 Okay

Julie

Traveled with partner
Nice & average
Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel bear to the City
A lovely hotel. Clean and fresh really close to the city. Great breakfast and friendly staff. On site parking for just £5! Highly recommended
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Room comfort
Disliked: Property conditions & facilities
The room was not a Marriott standard. Bathroom needs updating and the door to the bathroom was difficult to open as it was sticking to the frame. The best staff who greeted us with a smile was the breakfast team. (Thank you). The chief was great, lovely cooker poached eggs.
Stayed 1 night in Oct 2023

10/10 Excellent

Jordana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff at check-in and in the restaurant
Stayed 1 night in Oct 2023

10/10 Excellent

Dee

Stayed 2 nights in Sep 2023

8/10 Good

Russell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, functional and close to amenities
Great location by the shore. Plenty of parking and helpful reception staff. The hotel has had a 'refit' but it's cosmetic. The aircon is still noisy and the fittings and fixtures could do with an upgrade. But it's comfortable, functional and close to amenities, so would stay again in Swansea.
Stayed 1 night in Oct 2023

10/10 Excellent

khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Great hotel, felt very safe with Covid precautions. Fantastic location and the rooms are lovely. Helpful staff as well
Stayed 2 nights in Apr 2021

10/10 Excellent

He

Stayed 2 nights in Nov 2023