Ratings based on 347 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2015
August Bank Holiday weekend break, so hotel was very busy, but it was convenient for cycling and Swansea Waterfront.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel and facilities

Posted Jul 21, 2015
Pros: Facilities, space and cleanliness. Good for families.
Cons: Overall speed of service
Location: The city, Brecon Beacons and surfing
Good hotel and facilities, well located for what the local area has to offer. Everything was I good condition with plenty of space. Would recommend the hotel even though the service was all a little slow
4 out of 5
Recommended
for Everyone
by A verified traveler from Leeds

Close to shops and bars.

Posted Jul 5, 2015
Spent 2 nights in Swansea at Village Urban Resort Hotel. Very good breakfast, clean comfortable room and excellent customer service. I got to see Swansea at its best as the weather was glorious. Mumbles and Gower Peninsula are beautiful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bridgend, South Wales

Never a bad thing to say!

Posted Jun 8, 2015
I've stayed here many times over the past 3 years. It's my favourite hotel in Swansea without a doubt. Staff are friendly and will go out of their way. The facilities are great and the rooms are clean, comfortable and well equipped. Staff are always polite on reception, and check in is always quick! The in house Starbucks is a welcome addition, and a free beverage when booking Upper Deck was a very good addition to the Upper Deck upgrade! Sky Movies and entertainment is also available in the room, and the beds are far more comfortable. All Upper Deck rooms also look over the marina and not the main road. As always I never have a negative thing to say about the Village Swansea, however I would say the top floor rooms do get warm - but the hotel have now repaired windows (which used to be an issue) so you can open the window. Top floor rooms are quieter though.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Best Hotel in Swansea

Posted Jun 8, 2015
Pros: everything
Cons: no need to improve anything
Location: 5 minute walk with no directing needed to walk to Wind St and down town Swansea. Water front views and great restaurants and pubs all around.
I would never stay anywhere else, no question at all. Top 5 hotels i have ever stayed in and would recommend this hotel to everyone traveling to Swansea for business or holiday.
5 out of 5
Recommended
for Couples
by Nigel from Denton

Staying in Swansea

Posted May 21, 2015 on Hotels
really enjoyed the stay at the hotel, staff were really friendly and helpful.
3 out of 5
Recommended
for Business Travelers
by Richard from Leeds

ok

Posted May 6, 2015 on Hotels
ok, was a bit of noise every morning. I stayed on 3rd floor. sounded like a fitness music. door key card kept losing its powers.
4 out of 5
Recommended
for Everyone
by A verified traveler from Warfield

Nice hotel more for the business visitor

Posted Apr 25, 2015
Pros: It had what it said on the tin
Cons: Noise from the aerobic classes at 6 am we were on floor 3 and could hear the music
Location: Location was fine and will be better served when all the upgrading of the area is complete
Nice Hotel not far from the centre of town,used more as business hotel, staff very helpful and the restaurant served a very nice meal as well as a good breakfast
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Lovely friendly and helpful staff

Posted Apr 8, 2015
Staff couldn't do enough for you, so friendly and helpful..i also got a free upgrade as i was here for nine days for work.I enjoyed the breakfast which was a great selection of hot and cold and the giant pool, steam room, sauna and two jacuzzis were great. A good choice for families too
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice Hotel, staff very friendly and helpful.

Posted Apr 7, 2015
Excellent experience and I had a great time. Many thanks. Highly recommended.