Exterior

Reviews of Hampton Inn & Suites Birmingham/280 East-Eagle Point

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 475 out of 777 reviews" "
Rating 8 - Good. 204 out of 777 reviews" "
Rating 6 - Okay. 57 out of 777 reviews" "
Rating 4 - Poor. 25 out of 777 reviews" "
Rating 2 - Terrible. 16 out of 777 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karene

Liked: Staff & service, property conditions & facilities
Very private
Stayed 1 night in Apr 2024

6/10 Okay

Marva

Traveled with family
Liked: Cleanliness, property conditions & facilities
I had to ask for a refrigerator to be place in the room. All hotel I have ever been in comes with a refrigerator. This room had none. The room I was given is ajoin with another room that had a family with kids and it’s like they were in our room . They were so loud at 6am and woke us up they talk and scream all morning . It was horrible. My son had to rest up for a soccer game and we were so tired from not getting any sleep with these loud people without discretion that they are not the only people in the hotel. Yesterday was the same the kids were loud and talk all evening. Worst experience I’ve ever had at a Hampton Inn.
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas, Tuscaloosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet and convenient. Good value.
Stayed 1 night in Apr 2024

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

10/10 Excellent

michael

Stayed 2 nights in Mar 2024

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. I had a medical procedure in the area and they allowed me to check in early. The room was very clean and newly renovated. Very conveniently located.
Stayed 1 night in Mar 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Craig

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel under construction so makeshift dining etc. otherwise great.
Stayed 1 night in Mar 2024

8/10 Good

Mary L

Traveled with partner
Liked: Cleanliness, staff & service, amenities
They are under construction, which we didn't know about. The ice machine on the 3rd floor didn't work. But other than that, its very nice
Stayed 1 night in Feb 2024

8/10 Good

Tammy

Traveled with family
Property was under renovation Staff was not very friendly- Seemed pre-occupied although not busy
Stayed 1 night in Feb 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet ! Thank you ! Laundry room a big plus.
Stayed 3 nights in Jan 2024

8/10 Good

Lynn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Reggie

Business traveler
Liked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Gantman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Dec 2023

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Josh

Disliked: Staff & service, amenities
While the property was clean and decent and in a good area, the noise from constant refurbishing on the floor above was absurd. My room was not services once over 10 days, even after asking. Staff unattentive.
Stayed 11 nights in Dec 2023

8/10 Good

Emily

Stayed 3 nights in Dec 2023

10/10 Excellent

Genia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Holly

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

JOSE

Liked: Cleanliness, amenities
Stayed 4 nights in Dec 2023
Response from David on Dec 8, 2023
Thank you!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Shopping
Great location, great food, great service.
Stayed 1 night in Dec 2023

4/10 Poor

Richard

Stayed 2 nights in Dec 2023

6/10 Okay

Mark

Stayed 1 night in Nov 2023

10/10 Excellent

Wanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is awesome!
Stayed 1 night in Nov 2023
Response from David on Dec 8, 2023
Thank you! I will be sure to pass that along to the team they would appreciate that!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in quiet area
Great location in metro Bham away from the downtown area. Quiet with easy access to dining and shopping.
Stayed 2 nights in Oct 2023
Response from David on Nov 3, 2023
Thank you for the review and certainly glad you enjoyed your stay.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from David on Nov 3, 2023
Thank you!

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Everything was as expected. Staff was polite and helpful. Facility was clean and tidy.
Stayed 2 nights in Oct 2023
Response from David on Nov 3, 2023
Thank you for your kind words! We have a great team and glad you enjoyed your stay.

8/10 Good

Allan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Levente

Stayed 3 nights in Oct 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Staff & service, property conditions & facilities
Check in staff was absolutely amazing!!! I wish I remembered her name. She was so sweet, happy and helpful!!
Stayed 1 night in Sep 2023
Response from David on Nov 3, 2023
I love to hear that our staff was amazing. We are very proud of the team we have and appreciate the recognition!

10/10 Excellent

Stephen

Stayed 1 night in Sep 2023
Response from David on Nov 3, 2023
Thank you!

10/10 Excellent

Floree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience 👏
Very friendly for late arrival. Our room was very clean and comfortable. Thanks for nice stay close to family.
Stayed 2 nights in Sep 2023
Response from David on Nov 3, 2023
That is great to see! We are going under a renovation this month and our rooms and hotel will be refreshed! Hope you will come again!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from David on Nov 3, 2023
Thank you!

2/10 Terrible

Nancy

I ended up being dropped off at another Birmingham hotel with a similar name, both Hampton In & Suites on rt 280. So I never stayed at this hotel. After hours of trying to contact Expedia, I never talked to a person. I paid for both hotel rooms. Never will book thru Expedia again.
Stayed 1 night in Sep 2023

8/10 Good

Pamela

Stayed 1 night in Sep 2023

10/10 Excellent

Victor

Stayed 1 night in Aug 2023

4/10 Poor

Nancy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended...especially for the money we paid
When we arrived the lobby was full with about 30 kids without any kind of supervision running around, screaming etc. It was hard to hear the woman who was checking us in. When we got to the room the beds were somewhat made with the bedspread and sheets weren't exactly made like any other hotel room I've ever encountered. I actually wondered if they had already been slept in. The remote on the tv was slow to react at best, if at all, and when we could get it to work there was no way to get to a guide to see what choices were provided. We also kept hearing something that sounded like Darth Vader breathing. After several hours, we finally figured out it was the elevator that was on the other side of our wall. Kids were running up and down the halls ALOT. The bathroom was clean as far as the sink, tub and toilet but the floor seemed dirty. For $170+ I expected at least a clean, neat and quiet room with a functioning tv.
Stayed 1 night in Aug 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Donna

Stayed 3 nights in Aug 2023
Response from David on Aug 8, 2023
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from David on Aug 8, 2023
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness
The room was dirty. The carpet had pieces of food on the carpet.
Stayed 2 nights in Jul 2023

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from David on Aug 8, 2023
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.

8/10 Good

Jun

Stayed 1 night in Jul 2023

6/10 Okay

Frances

Traveled with family
Liked: Cleanliness, property conditions & facilities
I like Your hotel have used it for years. Did not like that i requested my room to be cleaned and it was not. I had to request it again the day before leaving. Also was unaware that you clean every four days. I would have like to have known that.
Stayed 5 nights in Jul 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

RUDOLF

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from David on Aug 8, 2023
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.