Ratings based on 239 Verified Reviews

4.1 out of 5
73% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

False representation

Posted Jun 28, 2017
Pros: The staff moved us to a better room. Hotel location
Cons: Maintenance and accurate representation
Location: Lots of places to dine, Barber Museum, shopping
Wifi did not work. Room had a bad perfume smell masking other odors. The furniture was stained and our chair broken. The hotel pictures online show a nice building but those don't represent the hotel you are visiting.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for families.

Posted May 30, 2017
Friendly and helpful staff. Clean and spacious room.
3 out of 5
Recommended
for Everyone
by A verified traveler from baton rouge, la

close to the major highway.

Posted May 13, 2017
Pros: the free breakfast, available coffee.
Cons: upgrade rooms
Location: the location to nearby dining and shopping.
overall it was good but some things need to be refurbished, furniture, bathrooms etc.
5 out of 5
by A verified traveler

Posted Apr 23, 2017
GOOD EXPERIENCE, CLEAN ROOM FRIENDLY HELPFULY STAFF GOOD BREAKFAST WILL STAY AT HOTEL AGAIN.
1 out of 5
by Sam

Bad choice at the Holiday Inn Express

Posted Apr 15, 2017 on Hotels
First of all they booked me into a dirty room that had not been cleaned. Then they changed my room to another that had a desk but no desk chair. I paid over $100 for this room and it was like places I have stayed that cost $36 /night. Also the AC did not work properly so the room was warmer than I like. I'll never stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

convenient

Posted Mar 28, 2017
Close to everything you would need. Pool was nice and hottub
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 24, 2017 on Hotels
5 out of 5
by William

Happy customer

Posted Mar 21, 2017 on Hotels
Very clean. Friendly staff. Especially Tera, an associate at the front desk, who treated us better than family. She was considerate and thoughtful by saving us cookies, compassionate and kind by personally looking for a lost object and conscientious! If ever in the area, would gladly stay here again. Location was quiet. Good variety of restaurants. All around very clean and friendly!
3 out of 5
by Alice

Convenient & Safe area

Posted Mar 5, 2017 on Hotels
Check in was good. I asked for a room away from elevator & ice machine. Need a quiet room. The Bedding on the King Sized bed was not great. Pillows were old & very lumpy. The comforter & sheets were worn I almost called down for an extra blanket and nice pillows. At check out I asked for a final print out but the clerk said it was all taken care of as soon as she puts the key into the machine. WHATEVER that means. I asked twice then just gave up. The hotel seems to be an older facility with very narrow halls but had a new face on the front that pictured well. I picked it from the picture and the love of the Brand. Cinnamon rolls were cool , not heated .
4 out of 5
Recommended
for Everyone
by A verified traveler from TN

Nice place to stay, close to several restaurants

Posted Feb 28, 2017
Nice room.......staff is very friendly and helpful..........good breakfast!