Ratings based on 357 Verified Reviews

4.0 out of 5
81% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Cold Lake, Alberta

Only two things I wasn't thrilled about

Posted Oct 21, 2017
Two in-house restaurants - AWESOME. Soaker tub - awesome. Great staff, clean room, quiet, clear wifi connect -awesome. For me the bed was a little too hard so sleep was difficult. There is no channel guide for the TV. It would have been nice to have that instead of flicking through them all.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2017
This location was very clean and had a very modern look to it. It was located near an assortment of restaurants and gas stations making preparing for our return trip home very simple.
Comment from Hotel Management
Oct 18, 2017 by Steve Beaton, General Manager, Hotel Management
Dear Guest, Thank you for your comments, we appreciate the support and look forward to welcoming you back again soon. Sincerely, Steve Beaton General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Innisfail

Excellent property.

Posted Oct 17, 2017
We were very impressed with the imenities in the room. (king suite). We will stay here again
Comment from Hotel Management
Oct 18, 2017 by Steve Beaton, General Manager, Hotel Management
Dear Todd, Thank you for your comments. I am happy to read that you enjoyed the King Suite. We look forward to welcoming you back again soon. Sincerely, Steve Beaton General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2017
I’ve stayed here before it’s clean nice hotel close to everything
Comment from Hotel Management
Oct 12, 2017 by Steve Beaton, General Manager, Hotel Management
Dear Guest, Thank you for your positive comments about your stay. We look forward to welcoming you back again soon. Steve Beaton General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 8, 2017
Good locsation for the events we wanted to attend.
Comment from Hotel Management
Oct 12, 2017 by Steve Beaton, General Manager, Hotel Management
Dear Guest, Thank you for your comments and rating of the hotel. We look forward to welcoming you back again soon. Sincerely, Steve Beaton General Manager
4 out of 5
by A verified traveler from Riverside CA

Decent place nothing special

Posted Oct 7, 2017
We stayed in the king suite which was pretty nice the AC / heater in the living room area was broken other than that really nice accommodations great lighting nice furniture comfy bed and a stackable washer and dryer in the suite.
Comment from Hotel Management
Oct 12, 2017 by Steve Beaton, General Manager, Hotel Management
Dear r, Thank you for your comments about your stay with us. I do apologize that the AC unit in your room was not functioning properly. I hope we were able to have it fixed during your stay. We look forward to welcoming you back again soon. Sincerely, Steve Beaton General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and cozy.

Posted Oct 2, 2017
I like this hotel, perfect for executive staying. Good location but you need transportation
Comment from Hotel Management
Oct 6, 2017 by Steve Beaton, General Manager, Hotel Management
Dear Guest, Thank you for your comments and appreciate the support. We look forward to welcoming you back again soon. Sincerely, Steve Beaton General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from langley, BC

great hotel, near everything

Posted Sep 28, 2017
Pros: every thing
Cons: muffins or something quick in the morning, restaurant takes too long
Location: it's within driving range of every thing
welcomed politely, room was excellent, never stayed at a Sandman Signature before, will from now on.
Comment from Hotel Management
Oct 6, 2017 by Steve Beaton, General Manager, Hotel Management
Dear Sylvia, Thank you for taking the time to comment about your stay. I was very happy to read that you liked the property and will now be staying more with us. We look forward to welcoming you back again soon. Sincerely, Steve Beaton General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Mostly nice

Posted Sep 25, 2017
Pros: Nice and modern
Cons: Better bed cleanliness
Location: We had breakfast at Denny's on Sunday morning which seemed to be a bad idea. The wait was long but the food was good.
Stayed at the hotel for a night. The lobby was very nice and modern. The room was spacious and the beds were comfortable. The only unfortunate thing I saw was some dried blood on the side of the mattress. I also didn't see a hair dryer in the room but that isn't a factor in the rating.
Comment from Hotel Management
Oct 6, 2017 by Steve Beaton, General Manager, Hotel Management
Dear Guest, Thank you for taking the time to comment about your stay. While overall very good, I am concerned about the stain that you found- we do our best to ensure the rooms are clean and stain free so this is a surprise. Thank you again Steve Beaton General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Great night stay

Posted Sep 23, 2017
The room was nice and clean. It was very large and bright. The pictures did not capture how nice it really is. Very close to activities and shopping as well
Comment from Hotel Management
Oct 6, 2017 by Steve Beaton, General Manager, Hotel Management
Dear Jacqueline, Thank you for your review of the hotel. I am happy to read that your room and the hotel was above what you were expecting from the pictures. Thank you for sharing. Sincerely, Steve Beaton General Manager