Ratings based on 548 Verified Reviews

4.3 out of 5
87% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 4, 2018
I enjoyed staying at the four points staff was great room was clean nice stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Very nice hotel

Posted Jan 22, 2018
Very friendly staff and clean rooms and very comfortable stay. Would stay again
4 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Great place

Posted Dec 6, 2017
I have no issues, all great. Staff was great too. Very welcoming and accommodating.
Comment from Hotel Management
Jan 12, 2018 by Assist. Manager, Hotel Management
Thank you for the 4 star review. We're happy to read that you had a great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jax

Great Hotel

Posted Dec 3, 2017
It is in a very nice and quiet area, with easy access to Downtown Jax. You can use phillips or 295.
Comment from Hotel Management
Jan 12, 2018 by Assist. Manager, Hotel Management
Thank you for the 5 star review
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville

Nice Hotel in great location.

Posted Nov 26, 2017
This is a really nice clean hotel with a friendly staff.
Comment from Hotel Management
Jan 12, 2018 by Assist. Manager, Hotel Management
Thank you for the 5 star review
5 out of 5
by Chris

Posted Nov 14, 2017 on Hotels
Comment from Hotel Management
Jan 12, 2018 by Assist. Manager, Hotel Management
Thank you for the 5 star review.
4 out of 5
by A verified traveler

Great staff

Posted Oct 22, 2017 on Hotels
Staff was great
5 out of 5
Recommended
for Everyone
by A verified traveler

Saved our stay in jville from being disastrous

Posted Oct 18, 2017
Had a bad experience at a hotel moved to this one EVERYTHING was great! Especially the staff
3 out of 5
by A verified traveler

Terrible food, great rooms.

Posted Oct 13, 2017
Even though hotel is very neat and comfy, one member of the hotel staff made me feel very uncomfortable by hitting on me the night I checked in. Food in the menu is also really bad. Good to spend one night or two. Not my usual experience with Sheraton hotels.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Cozy and comfortable

Posted Oct 10, 2017
The hotel is clean. The staff are friendly. I will definitely recommend this hotel .