Ratings based on 543 Verified Reviews

4.3 out of 5
87% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Great place

Posted Dec 6, 2017
I have no issues, all great. Staff was great too. Very welcoming and accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jax

Great Hotel

Posted Dec 3, 2017
It is in a very nice and quiet area, with easy access to Downtown Jax. You can use phillips or 295.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville

Nice Hotel in great location.

Posted Nov 26, 2017
This is a really nice clean hotel with a friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Saved our stay in jville from being disastrous

Posted Oct 18, 2017
Had a bad experience at a hotel moved to this one EVERYTHING was great! Especially the staff
3 out of 5
by A verified traveler

Terrible food, great rooms.

Posted Oct 13, 2017
Even though hotel is very neat and comfy, one member of the hotel staff made me feel very uncomfortable by hitting on me the night I checked in. Food in the menu is also really bad. Good to spend one night or two. Not my usual experience with Sheraton hotels.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Cozy and comfortable

Posted Oct 10, 2017
The hotel is clean. The staff are friendly. I will definitely recommend this hotel .
4 out of 5
by Gamma from Tennessee

gg visit

Posted Sep 5, 2017 on Hotels
stay was comfortable, hotel staff was amazing. only negative was the room smelled a little musty.
5 out of 5
Recommended
for Everyone
by A verified traveler from los fresnos texas

Nice,clean,quite

Posted Aug 30, 2017
One of the better ones real clean and quite would recommend
4 out of 5
by A verified traveler

Nice stay

Posted Aug 21, 2017 on Hotels
Great staff
5 out of 5
by Julissa

This traveler left a rating score only Posted Aug 21, 2017 on Hotels