Ratings based on 28 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean Hotel, friendly staff.

Posted Jul 19, 2017
Everything is great but...A few weird issues for me. The road out of the Hotel is not easily accessable. One can only turn right to leave and make a u turn to go in a desired direction. Parking is on the side of the hotel, but you must enter the front. (There is parking in front, but I never seemed to get one, limited) Everything looked great, very clean, bed seemed perfect, but I couldn't sleep well there. Walls are thin! I stayed there because they are very dog friendly! For that reason alone I'll be back.
Comment from Hotel Management
Jul 20, 2017 by Brad Whitaker, Hotel Management
Thank you for staying with us. I am sorry for the issues with your rest. However, we are very glad that you enjoyed the look and cleanliness. We look forward to your future stays. Sincerely, Brad Whitaker General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from chile

Nice hotel

Posted Jul 12, 2017
Great hotel in Panama City nice new room breakfast not include
Comment from Hotel Management
Jul 12, 2017 by Brad Whitaker, General Manager, Hotel Management
Carlos, Thank you for staying with us. I believe you are referring to another hotel, as we are in Jacksonville. We hope you enjoyed your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Williston, FL

Exceeded My Expectations

Posted Jul 7, 2017
Excellent facility, clean room, great location, & an amazing staff. Perfect place to stay. :-)
Comment from Hotel Management
Jul 8, 2017 by Brad Whitaker, General Manager, Hotel Management
Dear Logan, Thank you for staying with us. We appreciate the great feedback. We hope to have you stay with us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Good

Posted Jul 4, 2017
Bathroom vents appear to be connected between rooms, which allows sounds and conversations in presumably adjacent rooms to be heard. Other than that, hotel was very good.
Comment from Hotel Management
Jul 5, 2017 by Brad Whitaker, Hotel Management
Dear krb, Thank you for staying with us. We appreciate the feedback. We are glad you enjoyed your stay with us. Sincerely, Brad Whitaker General Manager
2 out of 5
by A verified traveler

Better first time

Posted Jun 28, 2017
Our second stay. The guests were loud in hallway. Had no condideration for other guests in their rooms. Sounded like someone filming porn in room next door with a lot of moaning and banging.
Comment from Hotel Management
Jul 1, 2017 by Brad Whitaker, Hotel Management
Dear Guest, I am sorry for the issues you experienced with noise at the hotel. As you mentioned this is not normal for our hotel. We hope you try us again. If you ever have an issue with noise please let us know and we will do our best to resolve the issues. Sincerely, Brad Whitaker General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Santiago

Good hotel for short stay

Posted Jun 21, 2017
Nice hotel, no breakfast include, nice bed ........................................
Comment from Hotel Management
Jun 24, 2017 by Brad Whitaker, Hotel Management
Dear Carlos, Thank you for staying with us. We are glad you enjoyed the bed and the hotel. We do have breakfast included rates available for our guests convenience. We apologize if there is any confusion caused by the different rates. Sincerely, Brad Whitaker General Manager
5 out of 5
by Stacy

Posted May 22, 2017 on Hotels
Our family was thrilled with the stay.
Comment from Hotel Management
May 30, 2017
Dear Stacy, We are very happy that you were "thrilled" with your stay. We hope you stay with us again in the future. Sincerely, Brad Whitaker General Manager
5 out of 5
by William R Lynn

Perfect!

Posted May 16, 2017 on Hotels
Excellent experience! Very neat and comfortable room. The staff at this hotel are excellent they extremely polite and professional. Will definitely be back!
Comment from Hotel Management
May 18, 2017
Dear William R Lynn, Thank you for staying with us, and for the wonderful feedback. We are very happy that your stay was "Perfect". We hope to have you stay with us again in the future. Sincerely, Brad Whitaker General Manager
4 out of 5
by A verified traveler

Great hotel close to Mayo Clinic

Posted May 12, 2017 on Hotels
Modern, clean and comfortable. Front desk staff were friendly and accommodating. Close to large shopping area. Convenient and easy 7 minute drive to Mayo Clinic.
Comment from Hotel Management
May 15, 2017
Dear Guest, Thank you for the feedback regarding your stay. We are very pleased to provide a nice and convenient stay for you while you were visiting the Mayo Clinic. Sincerely, Brad Whitaker General Manager
5 out of 5
by Peter

Coopers Hawk visit

Posted May 11, 2017 on Hotels
Very nice stay at the Sheraton. Reese at the front desk was very nice and made check-in quick. Nice indoor pool, very clean and modern style room. Close to a lot of restaurants and shops at the Town Center. Top Golf and Dave & Busters within a few miles also.
Comment from Hotel Management
May 15, 2017
Dear Peter, Thank you for the wonderful feedback regarding your stay. We have shared your comments with Reese. We hope you choose to stay with us again in the future. Sincerely, Brad Whitaker General Manager