Ratings based on 383 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to shops an attractions

Posted Aug 23, 2015
Had a good experience. My girls loved the pool couldn't get them out.
4 out of 5
Recommended
for Everyone
by A verified traveler from shrewsbury nj

Nice hotel easy access to highway

Posted Jul 25, 2015
Pros: Breakfast was delicious, staff was friendly, cookies, iced tea, coffee free in lobby. Clean and comfy room. Lobby is welcoming.
Cons: wall paper peeling off and adjacent room came in at 1:30 am on the last night and woke us up very loud guys cursing and carrying on for an hour. tired
Location: horseback ride on cape Esperanza stable. Boston tea party museum tour great fun. Plymouth east bay grille great .. thanksgiving dinner was yunmy..
The hotel was nice. We would stay again. It was right off highway 3. This made it convenient to get on highway to visit Cape Cod, Boston, and Plymouth. Plymouth was one exit away, cape code was 1/2 hour and Boston about an hour. It is located next to Home Depot, and a strip mall. It was odd, but the Home Depot doesn't look like a box store it has peaks and ridges so looks nicer. There is a Friendly's next door and an IHOP two minutes away. There is also a McDonald's and gas station next door. We found it clean and convenient. The lobby looks identical to other Hilton gardens inns very pretty.
3 out of 5
Recommended
for Everyone
by A verified traveler

Half way home

Posted Jul 16, 2015
My husband had day surgery at MGH and I was reticent to drive back home to Cape Cod just a few hours after his surgery. The Boston Hotels were extremely expensive so we booked in Plymouth. The setting is odd, right next to Home Depot. The front desk person, Amy was lovely. The beds were comfortable but the room needs new paint and wallpaper.
4 out of 5
Recommended
for Everyone
by A verified traveler from Maui, Hawaii

Nice Hotel - great location for our needs

Posted Jun 30, 2015
Pros: Friendly and very helpful staff, convenient location
Location: Great location for visitor attractions in and near Plymouth; don't expect waterfront, but do expect value for your money.
We were in need of a room for the night on our vacation so that we could spend most of the day touring from Newport, RI up to Cape Cod and not end up having too much of a drive the next morning to drive up to Salem. This hotel fulfilled that need perfectly. It is just off the main freeway heading to Boston; not far from main part of Plymouth town, local attractions and the waterfront; and we were welcomed by a very friendly and very helpful staff. We asked the staff for suggestions on where to get a great seafood dinner and were directed to East Bay Grille on the waterfront - it ended up being one of the best meals on our vacation. Breakfast the next morning in the hotel restaurant area just off the lobby was delicious and filling as well as convenient for an early morning departure.
Comment from Hotel Management
Jul 7, 2015 by Ronnie S., Hotel Management
Thank you for the kind review! We are very glad to hear you were able to enjoy your vacation in Plymouth MA. Also we are excited that the staff was able to really WOW you. We are 100% committed to ensuring guests have the best stay possible and your feedback helps with that! You can count on us!
4 out of 5
Recommended
for Everyone
by A verified traveler from boston

Wedding

Posted Jun 13, 2015
The staff went out of their way to be accommodating for the whole weekend
Comment from Hotel Management
Jun 15, 2015 by Ronnie , Hotel Management
Thank you so much for taking the time to rate our hotel! We are glad you enjoyed your stay and the wedding. You can count on us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 10, 2015
Very nice hotel and great stay, easy check-in and rooms are exceptionally clean.
Comment from Hotel Management
Jun 15, 2015 by Ronnie, Hotel Management
Thank you for staying with us! We at the Hilton Garden Inn Plymouth greatly appreciate the feedback and we are glad you found the rooms condition to your liking and out Front desk team to be quick and efficient! You can count on us!
4 out of 5
Recommended
for Everyone
by A verified traveler from NC

Nice hotel,room next to central A/C kind of noisy

Posted Jun 8, 2015
Pros: Good location, need sign of entrance..its kind of hard to find. I drove around 3 times finally asked some one ,to get right rd. You can see hotel from
Cons: Same
Location: Easy access
Very good,hotel stuff is wonderful.very friendly, helpful. good location.Easy access from high way.
Comment from Hotel Management
Jun 15, 2015 by Ronnie, Hotel Management
We appreciate the feedback. I do apologize about the HVAC and will be sure to have out maintenance team look into the noise. We are glad you chose to stay with us and we hope to welcome you back in the future! You can count on us!
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Nice hotel, not far from Plymouth Rock.

Posted May 27, 2015
Friendly staff and nice lobby. Smooth check in/out. Room was clean and spacious. No views of anything significant from our room. Our only issue was the mattresses. Of the 3 hotels we stayed at for our Mass. vacation last week, these beds were bouncy. Not a big issue, but worth pointing out. I would recommend this hotel.
5 out of 5
Recommended
for Families
by James

Posted May 20, 2015 on Hotels
Comment from Hotel Management
Jul 7, 2015 by Ronnie S, Hotel Management
Hello James, Thank you for your honest feedback. We hope to welcome you back in the future! You can count on us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2015
Check in has quick and room was nice and clean and friendly staff, will stay there again.