Ratings based on 502 Verified Reviews

3.8 out of 5
76% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by Kristie

Posted Feb 27, 2017 on Hotels
The hotel was difficult to find and in a less than desirable area (industrial office park). The initial room smelled horribly of cigarette smoke. The employee at the front desk was extremely accommodating and switched rooms immediately upon request. There was no table for my kids to eat at and the refrigerator barely kept food or drinks at room temperature. The web site said that "kids eat for free". Not the case at all. The breakfast buffet was lack luster and barely warm. The bathroom was dirty and paint was peeling off of the ceiling. No soap dish or bar in shower and the toilets took up to 4 attempts to flush paper.
3 out of 5
by A verified traveler

Fair hotel.

Posted Feb 22, 2017
The wait to check in was long. There was one person checking guests in and there were 20+ people waiting in line. I booked and paid for a room with a king bed and a pull out sofa; there was no pullout sofa in my room. We were not given our breakfast vouchers (which I paid extra for at the time of booking). Although the staff was friendly, the place is poorly run. I will not return.
5 out of 5
by Cynthia

A for atmosphere

Posted Feb 21, 2017 on Hotels
When I arrived to check in, I could hear a water fountain...among the landscaping...of a 3-story interior courtyard. Beautifully done, it houses an "open-air" restaurant, complete with market umbrellas at some of the tables. Talk about an instant resort feel! But check-in was quick and the clerk was helpful and pleasant. Parking was convenient--very clean lot and nicely landscaped grounds. The room was large, very comfortable, clean, nice decor and everything in very good condition. It was quiet, despite the fact that there is a highway nearby--no sounds penetrate the windows. We were expecting a microwave and when there was none, my husband was able to use one down in the reception store, and they were able to find some milk in the restaurant when my husband asked for our child, because their little store was out of stock. For the entire visit, all staff we encountered were helpful and friendly. If you can add breakfast to your "package", I recommend it. The buffet style meal is served in their "open air" restaurant, and it was very nicely done. Eggs benedict, fresh fruit fruit, coffee and juice were my choices. And there was so much more. This is restaurant prepared choices--not a typical freebie continental breakfast at most hotels. This hotel exceeded my expectations except for one little thing. Housekeeping should sit at a toilet and look at the sink. From that vantage point any "gunk" at the rim of the sink bowl is clearly visible...and it was.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton Canada

Spacious clean quiet rooms.

Posted Feb 5, 2017
Friendly staff. Nice rooms. Comfy bed. Clean. Quiet. Good value.
4 out of 5
by laurel

This traveler left a rating score only Posted Jan 24, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

very close to the pats stadium

Posted Jan 24, 2017
Pros: All the Steeler Fans in Yellow and Black
very good hotel room was clean and staff was very helpful.
4 out of 5
by Jessica

This traveler left a rating score only Posted Dec 27, 2016 on Hotels
5 out of 5
by A verified traveler

very comfortable

Posted Dec 12, 2016 on Hotels
Very happy with the overall comfort of the room. It was the most comfortable bed and pillow I think we have ever slept on.. The place was quiet, clean. The only downside was just that there was not 2 chairs in the room, so one person could sit in the chair but the other has to sit on the bed. A little table with 2 chairs would have been nice. Nice hotel, would stay again
4 out of 5
by A verified traveler

good stay for Patriots game

Posted Dec 6, 2016 on Hotels
Clean hotel for overnight Patriots game. Hotel had lounge and pool for continued tailgating
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 30, 2016 on Hotels