Centrally located on Water Street
Posted Dec 4, 2016
We checked in the evening of Thanksgiving. The first night was quiet and we had a nice peaceful evening. Our room was a harbor facing room. The room was very nicely laid out and very clean. The Keurig machine with coffee, tea, sugar, and creamers was a nice touch.
The second evening we had people below us that were partying until 4 AM. At first I was in disbelief that I was hearing noises from the floor below it was as though the people were standing in my room. Tirades of profanity and chatter all night made it impossible to sleep.
The third evening, there was clearly new guests and the noise was intolerable and I will not go into detail. The noise was such a nuisance that another guest could be heard banging on the door to speak with the occupants to ask them if everything was ok and to please quiet down.
The only reason we did not check out early, was because the hotel was pre-paid through Expedia. Upon, check-out we mentioned the level of noise and the clerk at the front desk simply said that it was too bad.
The hotel just did substantial renovations and it is very nice, however, the insulation/acoustics and sound barriers between floors and walls is horrible. Perhaps an interior, pool facing rooms have different construction than the exterior facing and harborview rooms.
I would not stay here again. When I pay for a long weekend away, I generally expect to sleep as well, if not better than I would at home.