Ratings based on 4,320 Verified Reviews

3.9 out of 5
75% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 24, 2019
1 out of 5
by A verified traveler

Posted Jun 24, 2019
the parking fee,no alarm clock in the room,no safety box
Comment from Hotel Management
Jun 24, 2019 by General Manager, Hotel Management
Thank you for staying with us. We regret your dissatisfaction with our parking fees. These fees are competitively priced and listed on our website. We apologize if this was not adequately communicated with you. We are sorry for the lack of some in-room amenities. We will share your comments with the appropriate individuals, and they will see where we can make improvements. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Yours In Hospitality, Geri Pearson, General Manager
3 out of 5
by A verified traveler

Posted Jun 23, 2019
The staff gave us Mis information on when we could leave.
Comment from Hotel Management
Jun 24, 2019 by General Manager, Hotel Management
Thank you for being our guest. We are pleased your overall stay was a pleasant one, but it seems we missed meeting some of your expectations with our staff. We are sorry for any inconvenience caused, and we will make sure our team is more diligent going forward. We hope to have another opportunity to welcome you back soon. Yours In Hospitality, Geri Pearson, General Manager
4 out of 5
by A verified traveler

Posted Jun 23, 2019
Comment from Hotel Management
Jun 24, 2019 by General Manager, Hotel Management
Thank you for your terrific rating of Country Inn & Suites Orlando Airport. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Yours In Hospitality, Geri Pearson, General Manager
4 out of 5
by A verified traveler

Posted Jun 22, 2019
Airport shuttle was good along with extended time before check-out
Comment from Hotel Management
Jun 23, 2019 by General Manager, Hotel Management
Kara, thank you for being our guest at the Country Inn & Suites By Radisson, Orlando Airport, FL. We are happy to read you enjoyed your stay with us and that you liked our complimentary airport shuttle service. It was a pleasure hosting you, and we look forward to your next visit with us. Yours In Hospitality, Geri Pearson, General Manager
4 out of 5
by A verified traveler from SLC Utah

Posted Jun 22, 2019
Friendly calm welcome ... Mike, I think. Comfy clean room. Slightly nervous about the elevators.
Comment from Hotel Management
Jun 23, 2019 by General Manager, Hotel Management
Thank you for your review of the Country Inn & Suites By Radisson, Orlando Airport, FL. We are happy to read our caring hospitality really stood out. Team members like Mike are a perfect example of the passionate and dedicated spirit of service that we value. Also, it is nice to know you liked our comfortable and well-maintained accommodations. We appreciate your feedback and look forward to welcoming you again. Yours In Hospitality, Geri Pearson, General Manager
5 out of 5
by A verified traveler

Posted Jun 21, 2019
It was very clean convenient and staff was very friendly
Comment from Hotel Management
Jun 21, 2019 by General Manager, Hotel Management
Thank you for choosing Country Inn & Suites Orlando Airport for your accommodations and for leaving a review. We are delighted you enjoyed your stay with us, and your compliments will be shared with our staff. We hope to see you again the next time you are in Orlando! Yours In Hospitality, Geri Pearson, General Manager
5 out of 5
by A verified traveler

Posted Jun 20, 2019
Comment from Hotel Management
Jun 21, 2019 by General Manager, Hotel Management
It was a pleasure having you as our guest at Country Inn & Suites Orlando Airport. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Yours In Hospitality, Geri Pearson, General Manager
3 out of 5
by A verified traveler from Toronto

Posted Jun 17, 2019
The location was convenient to and from Orlando International Airport MCO. The hotel looks new from the outside, but very outdated on the inside. The bed mattresses were very soft and old. The carpet were old, the bathroom was old, the AC was old making noise and had lots of dust inside the vent. Checking in was fast, but the front desk two young female staff were not friendly. The hotel charged for parking. The hotel charge $50 deposit if anything get damaged, however, this deposit was not removed, and I see another $10 charged to my visa account which I am not sure for what. This is now inconvenient for me having to contact the hotel with long distant call to remove these charges.
Comment from Hotel Management
Jun 19, 2019 by General Manager, Hotel Management
Thank you for the specific feedback about your stay. We are glad our location close to the airport was convenient for you. We have started our remodel process, and we believe these improvements will demonstrate our commitment to providing our guests with the best experience possible. We are also sorry our team did not provide you with a clear explanation of the charges during the check-in process. If no incidental charges were incurred, the hold is released and is credited back to your account within few days of checkout and for any further clarifications do reach out to us. Please come back and see us again! Yours In Hospitality, Geri Pearson, General Manager
3 out of 5
by A verified traveler

Posted Jun 17, 2019
Comment from Hotel Management
Jun 17, 2019 by General Manager, Hotel Management
Thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and hope you will return for the perfect stay you deserve. Yours In Hospitality, Geri Pearson, General Manager