Pay for a lot of extras
Posted Dec 10, 2016
The hotel is very well located in at the train station and you don't really hear the trains, which is positive. We also receive a daily bus/tram card for free (you get this from most hotels in Freiburg). The rooms are rather small but look good. What is annoying is the price for the breakfast buffet which is rather expensive (a Starbucks is located 2 minutes away and is far cheaper). You pay for the parking and to get a "low hotel rate", since it's the trainstation parking, you need to walk across the bus station, a 4-lane road to a small office located under a bridge. I find this pretty annoying.
Then, it's difficult to find a parking spot since this parking is rather small and is often full.
Next point is the Internet access which is "free". If you have a lot, I really mean A LOT of time, pick this option. It takes 2 minutes to show 1 page if you are lucky. This is just to make eight euros per day with their pricy high-speed internet.
I was really patient with mine and my wife did not see with her phone that she picked the payable option, and she used hers only twice. Which means we had to pay the eight euros fee with me still having a slow line. The guy at the reception did not want to offer this to us and was not nice at all.
We visit Freiburg 3-4 times per year, but we will never chose this hotel again.