Get an overview of this hotel3-star Freiburg hotel in Old Town with restaurant

Location

Located in Old Town, this hotel is within a 5-minute walk of Muensterplatz, Historical Merchants' Hall, and The Whale House. St. Martin Freiburg and Stadtgarten are also within 5 minutes.

Hotel Features

This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, a business center, conference rooms, and laundry facilities are onsite.

Room Amenities

All 115 rooms offer free WiFi, room service, and flat-screen TVs with digital channels. Guests will also find coffee makers, free newspapers, and hair dryers.

Mercure Hotel Freiburg am Munster

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and high-speed wireless Internet access is complimentary. Event facilities measuring 4090 square feet (380 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Mercure Hotel Freiburg am Munster is a smoke-free property.

  • 24-hour front desk 
  • Total number of rooms - 115 
  • Number of floors - 6 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Conference space 
  • Elevator/lift 
  • Gift shops or newsstand 
  • Free WiFi 
  • Computer station 
  • Laundry facilities 
  • Library 
  • Meeting rooms 4 
  • Multilingual staff 
  • Terrace 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Conference space size (feet) - 4090 
  • Conference space size (meters) - 380 
  • Number of meeting rooms - 4 
  • Offsite parking discounted rates available 
  • Self parking (surcharge) 
  • Shopping on site 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Use of nearby fitness center (discount) 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Offsite parking discounted rates available

Room Amenities

  • Hypo-allergenic bedding available 
  • Free newspaper 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Bathtub only 
  • Desk 
  • Iron/ironing board (on request) 
  • Digital TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge.

Muensterblick - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals nearby 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of EUR 10 per pet, per night

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 16 per person (approximately)
  • Self parking fee: EUR 19 per night
  • Pet fee: EUR 10 per pet, per night
  • Rollaway bed fee: EUR 35 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.


Sorry, we seem to have had an issue loading our review content. Try again?
Learn more.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
Learn more.

Nice place close to cathedral

4 out of 5
by
Posted Dec 25, 2016
Staff exemplary. Bed kind of hard. Clean! Room felt a little cramped. Wish they could get English captions on the TV.
Comment from Hotel Management
Jan 30, 2017 by Sarah Metzger
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Muenster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Metzger Guest Relation Mercure Hotel Freiburg am Muenster
Was this review helpful to you?

Modern Large Hotel on the Edge of the Alstadt.

4 out of 5
by
Posted Aug 17, 2016
Pros: Breakfast buffet!
Location: Shopping area in the building on the first floor. Easy walk to the Muster and Schlossberg.
This is a nice modern hotel with an elevator, 24 hour staff, restrooms in the rooms, restaurant, bar, etc. It's close to the Alstadt and near the Munster. The staff were professional but not overly friendly it made me think I was on business not a holiday. The rooms were very clean and comfortable but lacked the charm and individuality of smaller hotels that I normally try to book. The breakfast was amazing many choices at least 5 buffet bars of goodness. I enjoyed the stay. Stayed July 2016.
Comment from Hotel Management
Sep 7, 2016 by Sarah Metzger
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Was this review helpful to you?

Fantastic location

5 out of 5
by from Cheshire, Englanf
Posted Jun 8, 2016
Had an amazing stay at this fabulous hotel. The best bit was going up to our room and opening our curtains to a spectacular view of the Black Forest and waking up each morning to it. Staff very efficient and helpful especially with directions and local knowledge and even printed off maps for us. Hotel room was spotless and cleaned each day and breakfast was excellent and staff very friendly and helpful. The bar was very relaxed and pleasant. Hope to come back to Freiburg and would definitrly book this hotel again.
Comment from Hotel Management
Jun 14, 2016 by Sarah Metzger
Dear Mrs. Walker, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Metzger
Was this review helpful to you?

Perfect location

4 out of 5
by from Toronto, Ontario
Posted Jul 19, 2015
Pros: Predominently the location
Cons: Air conditioning needs to be updated and stronger in the rooms as the summers are getting hotter.
Location: Experience the old town charm of Freiburg.
Spent four days at the hotel. Great staff. Excellent location in Freiburg. Do not need a car as it is centrally located.
Comment from Hotel Management
Jul 21, 2015 by Sarah Metzger
Dear Guest , We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Metzger
Was this review helpful to you?

Good experience

4 out of 5
by from NZ
Posted Feb 26, 2015
Pretty comfortable modern room. No street noise on 5th floor. Good location. 15 minute walk to train station, 5 minute walk to heart of the old city. Helpful english speaking front desk. Overall a good experience!
Comment from Hotel Management
Mar 12, 2015 by Patrick Graf-Mathias
Dear client, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Patrick Graf-Mathias Director
Was this review helpful to you?

Nice hotel in the centre of everything

5 out of 5
by from Australia
Posted Jan 10, 2015
We used Freiburg as a base for driving around the Black Forest for two days. It was a great location for this purpose, but the hotel is also right next to the cathedral and some of the main sights in Freiburg itself.
Comment from Hotel Management
Jul 25, 2015 by Patrick Graf Mathias
Dear client, We very much appreciate your comments regarding your stay at the Mercure Hotel Freiburg am Münster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Patrick Graf-Mathias Director
Was this review helpful to you?

Nice hotel near city center

5 out of 5
by
Posted Dec 16, 2014
This is a very nice quite hotel within walking distance of shopping, restaurants and attractions. Staff is friendly and very helpful with directions.
Was this review helpful to you?

Good location for what we needed

4 out of 5
by from kent
Posted Sep 15, 2014
Great experience beautiful town/city welcoming friendly people, watch out for the open drainage holes
Was this review helpful to you?

Close to every thing nice Hotel

5 out of 5
by from Sydney, Australia
Posted Aug 19, 2014
Room was clean and comfy. Hotel staffs were so warn and helpful. Hotel was surrounded by many supermarkets and restaurant. only few minutes walk to marketplace and whole old town.
Was this review helpful to you?

VACATION

5 out of 5
by
Posted May 26, 2014
Pros: Breakfast was great.
My son and i are on a trip of the black forest and the hotel was our last stop before heading east. The staff were very friendly, spoke English and gave us ideas of where to walk and eat. The rooms were clean, nice bathroom, great views of the mountain.
Was this review helpful to you?