Employees are part of a ring to extort travelers!
Posted Oct 24, 2016
It was the most horrible experience of my life! The security, housekeeper and receptionist were all in on giving my information and details of my belongings inside to room to people in the business of extorting tourists and trying to get money. I had prepaid for 4 nights and left after the 2nd night when they tried to get me for money. It is a shame that all the stories about Mexico are true and tourists are not safe. Beware of this hotel! Oh and to top it off, there is no hot water. I called both nights we were there and it never was fixed.
Comment from Hotel Management
Jan 16, 2017 by melisa, Hotel Management
im realy sorry four your experience ,we have security 24 hours ,bad people in mexico ,but not in the hotel