Ratings based on 21 Verified Reviews

3.6 out of 5
81% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Victoria

The management is hostile

Posted Dec 15, 2016
Pros: Good location for Monash Uni
Cons: Attitude of management
Location: All I wanted was a place to stay within walking distance to Monash Uni
The management is hostile towards people who book online. There are signs up in the room informing you that you have been put in the noisy room near the busy road because you booked online and not direct with the motel.
Comment from Hotel Management
Dec 18, 2016 by Graham, Hotel Management
We are trying to be transparent. You booked our cheapest BUDGET room. And it is clearly stated that BUDGET rooms are upstairs, and do get some traffic noise.So saving a few $ is not the way to always go.In particular if you are not used to some traffic noise. We are sorry you Misinterpreted what we were are trying to explain. Kind Reards Graham
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Monash University

Posted Oct 24, 2016
Comfortable and clean. Booked for close location to university.
Comment from Hotel Management
Oct 25, 2016 by Graham, Hotel Management
We are happy that you are happy. Kind Regards Graham
4 out of 5
Recommended
for Everyone
by A verified traveler from Mildura

Great place to stay

Posted Oct 22, 2016
Pros: Location, friendly staff and clean room
Location: 2 pubs with great meals, bus stop at front door.
we found the staff to be helpful and the room to be clean, comfortable and all complete with what any traveler would want. It is very close to Monash Hospital - walking distance about 10-15 minutes. Hotel staff gave us a map of the area and told us the best places to eat. The bed was very comfortable and the shower was great. Plenty of hot water.
Comment from Hotel Management
Oct 23, 2016 by Graham, Hotel Management
We really appreciate your feed back. We genuinely want to please. Yes we have full occupancy virtually every night of the year. So I suppose we are doing most things right. We took the water saver reducers out of all our shower heads, so people can have a decent shower. Always book early where possible. Kind regards Graham
4 out of 5
Recommended
for Everyone
by A verified traveler from myrtleford

good location for us to stay

Posted Jul 26, 2016
Pros: location
Cons: nothing
Location: central to family
for a budget motel it was very neat and clean. friendly staff . quiet considering on a busy road
Comment from Hotel Management
by Graham, Hotel Management
We really appreciate your comments, Yes Cleanliness is our number 1 priority. The Budget rooms at the front do get some slight traffic noise at times. Kind Regards Graham
5 out of 5
Recommended
for Everyone
by A verified traveler

Good room would stay again

Posted May 30, 2016
Just needed to get away the price & room were great .
Comment from Hotel Management
Jun 2, 2016 by Graham, Hotel Management
We appreciate your input. Kind Regards Graham
2 out of 5
by A verified traveler from sydney, Australia

Very noisey. Staff not friendly.

Posted Feb 9, 2016
Pros: Close to facilities.
Cons: Cleaner rooms. Update furnishing. Not to differentiate guests who book through Expedia.
Location: Close to Monash Uni.
Reception staff was not friendly. Stayed for three nights. Traffic noise was too much. Room was not clean. Workout furnishing. Close to shops & city.
Comment from Hotel Management
Feb 11, 2016 by Graham, Hotel Management
We appreciate your comments . But you were in one of our Budget rooms, that clearly states there is slight Traffic noise. And yes they are a budget room. So trying to save a few dollars does have its downfalls. An upgrade could have been arranged if you had approached us at the time Kind regards Graham.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canberra

Excellent

Posted Dec 1, 2015
Cons: One minor thing is fhe fridge makes funny noise
hotel staff are very nice and most helpful. Very clean and comfortable.
Comment from Hotel Management
Dec 4, 2015 by Graham - Owner, Hotel Management
Thanks for your comments. We appreciate all comments. As it keeps us informed of what the customers needs are. Kind regards Graham
4 out of 5
Recommended
for Everyone
by A verified traveler from Shepparton

Good motel close to Monash Uni

Posted Jul 1, 2015
Friendly staff,room was clean and comfortable.Very close to Monash Uni(5 min walk).I would definitely stay again.
Comment from Hotel Management
Dec 4, 2015 by Graham - Owner, Hotel Management
Much appreciated your comments. we do try to please. So we do welcome all comments. Thanks Graham
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

3 night-stay

Posted Jun 28, 2015
Pros: Clean, Comfortable, friendly staff, quiet, tasty biscuits.
Cons: A free WiFi would make it a perfect stay.
Location: We were busy enrolling our daughter into Monash University nearby.
We were shocked that the reception closed quite early at 730pm. Luckily we checked in at noon while the room was still not ready. We deposited the luggage and return almost midnight. We did not see anyone around at the reception then. Cannot imagine if we checked in close to midnight. I thought it was opened 24 hours. Room was clean, comfortable. Staff was friendly and helpful. A pity there was not free WiFi. Overall stay has been pleasant and nice.
Comment from Hotel Management
Jul 1, 2015 by Graham - Owner, Hotel Management
It is quite clearly stated on the booking itself and the web site Reception Hours are 7-30am to 9-30pm.It also states that Check in time is 2 pm , unless other arrangements are made prior. Same with after hours procedure we have in place. So please do not assume things if you are traveling. Although it is disappointing that Expedia's booking site does not have a E T A ( Estimated Time of arrival} provision on it . As many people assume every Motel is 24 hours for some reason. I could only assume Reception was closed temporary to deliver a meal, or rectify an issue, of fixing a TV or something. In which a sign would have been noted on front door.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canberra

Close to Monash Uni

Posted Mar 12, 2015
Friendly staff, quiet location, close to good eating venue.
Comment from Hotel Management
Dec 4, 2015 by Graham - Owner, Hotel Management
Your input is appreciated greatly. Kind Regards Graham