We were shocked that the reception closed quite early at 730pm. Luckily we checked in at noon while the room was still not ready. We deposited the luggage and return almost midnight. We did not see anyone around at the reception then. Cannot imagine if we checked in close to midnight. I thought it was opened 24 hours.
Room was clean, comfortable. Staff was friendly and helpful. A pity there was not free WiFi.
Overall stay has been pleasant and nice.
Comment from Hotel Management
Jul 1, 2015 by Graham - Owner, Hotel Management
It is quite clearly stated on the booking itself and the web site Reception Hours are 7-30am to 9-30pm.It also states that Check in time is 2 pm , unless other arrangements are made prior. Same with after hours procedure we have in place. So please do not assume things if you are traveling.
Although it is disappointing that Expedia's booking site does not have a E T A ( Estimated Time of arrival} provision on it . As many people assume every Motel is 24 hours for some reason.
I could only assume Reception was closed temporary to deliver a meal, or rectify an issue, of fixing a TV or something. In which a sign would have been noted on front door.