Ratings based on 783 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Posted Dec 1, 2017
Cons: Quality of soaps
Nice & clean hotel, large single king bed room, nice sunset view on west side!
Comment from Hotel Management
Dec 2, 2017 by Manager, Hotel Management
Thank you for the incredible rating! We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
3 out of 5
by A verified traveler from Switzerland

Need renovation

Posted Nov 4, 2017
Staff friendly but could help a lot. For informations about visits. No soap in the distributor for the wash machine. Nobody could find this product. I coulden't wash my clothes The rooms dark and a little bit old. Good parking and room quiet if you close your window
Comment from Hotel Management
Nov 5, 2017 by Manager, Hotel Management
Your feedback is very welcome as it helps us to recognize and address important issues. Thank you for sharing your honest comments pertaining to our staff and parking. We hope you'll return in the future to see how we continue to improve our Hotel and hospitality.
4 out of 5
Recommended
for Everyone
by A verified traveler from Peoria, AZ

Santa Fe

Posted Oct 22, 2017
Pros: The size of the room. The comfort of the bed. The WiFi. The location. How incredible Sara, who worked at the front desk was to me.
Cons: More comfortable chairs in the room.
Location: It's located on the main street in town. Plenty of places to eat at nearby.
After having a tough experience at another chain hotel in Santa Fe last year I decided to try the Econo O Lodge. The location was pretty good and it looked nice from the outside. Good rate. The biggest advantage they had over the previous chain hotel was how incredible the WiFi was. The staff, especially Sara couldn't have better. If I'm back working in Santa Fe I will stay here again.
Comment from Hotel Management
Oct 26, 2017 by Manager, Hotel Management
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our staff and location. We hope to someday see you again to enjoy our Hotel and hospitality.
4 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis, MN

Nice hotel overall. Good price.

Posted Oct 20, 2017
Pros: Clean and comfortable.
Cons: Expand breakfast offering.
Location: Location worked for our needs.
Breakfast area was very crowded around 8 am. Next day went earlier and it was great. Breakfast offerings could have been expanded a bit. Staff was very helpful and friendly. I would stay there again if I was in Santa Fe.
Comment from Hotel Management
Oct 26, 2017 by Manager, Hotel Management
We appreciate the time you've taken to give us your thoughtful review. Thank you for your comments regarding our staff and hotel. Your voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making to improve upon the guest experience with every stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 5, 2017
Pleasant staff, good breakfast, comfortable room, comfortable beds, yada, yada, yada, yada, yada, yada,
Comment from Hotel Management
Oct 10, 2017 by Manager, Hotel Management
I am pleased to learn that you enjoyed the value and quality of our accommodation and services. We thank you for taking the time to let us know that you were pleased with the services and accommodation. We appreciate your kind remarks. We look forward to see you again really soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from santa fe nm

Great hotel

Posted Sep 20, 2017
Great hotel and friendly staff. The experience was wonderful.
Comment from Hotel Management
Sep 25, 2017 by Manager, Hotel Management
Hearing about how our efforts of giving you the most comfortable accommodation have been successful is very rewarding. Thank you so much for the compliment you give to our staff for being so friendly and helpful. We are very happy we have serve you and we look forward to be serving you again ,soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Sep 14, 2017
Pros: Room access is to an interior hallway and not to the street. Nice breakfast. Quiet.
Cons: None
Room was clean and the staff was very friendly. The hotel appears to be an older hotel that has been fixed up. It does not have an elevator, but this is not a serious con. If you have a problem with stairs, you will want to ask for a first floor room. Room access is from an interior hallway and access to the building is secured with badge type room keys. Morning breakfast was nice. They offer a simple cheese omelet that is cooked on demand. Could have been made with fake eggs, but I couldn't tell. The rest of the breakfast options are similar what you get at any other hotel of it's type. The businesses around the hotel are big box or chain stores in a mall/strip center style. Nicer places to eat and shop are a short drive into town. This is not a con, just something to plan for.
Comment from Hotel Management
Sep 19, 2017 by Manager, Hotel Management
Thank you for comment about your experience following your very recent stay with us. We are very pleased knowing that we were able to provide you comfortable accommodation. Earning your excellent rating is another accomplishment for our entire team. Many thanks for your business.
5 out of 5
by George

This traveler left a rating score only Posted Sep 13, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Great Staff, Clean & quiet rooms

Posted Sep 11, 2017
We were only in Santa Fe for one night and looked for a place that would have a pool (long road trip and kids needed to get their energy out) and served breakfast so we could head our quickly. I've never stayed at an EconoLodge before, but I couldn't pass it up based on other user reviews. The staff was so friendly upon arrival. The outdoor heated pool and hot tub was a good size (& in mid-Sept still usable). The rooms accessed only through the main lobby are super simple but definitely clean. Each room has a fridge and table for eating. There was a lot of variety for breakfast and more than I expected: made to order egg/cheese omelette, a waffle maker, cereal, oatmeal, yogurt, toast/pastries, coffee, OJ, and apple juice. This place costs a little more than the other 2-star hotels but worth it!
Comment from Hotel Management
Sep 19, 2017 by Manager, Hotel Management
Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your positive review means a lot to us.We hope that you enjoyed our accommodations and hospitality and that you'll return to experience the full benefit of our amenities for a true five star experience.
2 out of 5
by Robert

Much better hotels in town

Posted Sep 9, 2017 on Hotels
Veru heavy perfume smell as if covering some other oder. Hotel management will not allow you a refund on prepaid reservation if an emergency arises requiring you to leave early. Then blame payment requirement on some one else. The hotel has final say concerning changes with reservations.