Ratings based on 286 Verified Reviews

3.0 out of 5
46% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Ohio

I guess you get what you pay for.

Posted Jul 15, 2017
Pros: The price
The whole place smelled like cigarette smoke. The breakfast selection was very limited. The hotel was dark. My family did not feel safe. Thank goodness it was only for one night. We checked out and into another hotel for the rest of our stay.
Comment from Hotel Management
Aug 3, 2017 by Tenille , Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
1 out of 5
by A verified traveler from Louisiana

Vacation

Posted Jul 1, 2017
Pros: It was close to places to eat.
Cons: Everything
Location: The location was good
Not long after we arrived there was a knock at the door before we could answer someone tried to come into our room. Then after that, we tried to make coffee and there was weed in the back where the water goes. We took it to the front and the lady just laughed and gave us another coffee pot. There was a lot of noise and people banging on doors. There were also suspicious people hanging around. The hallway was hot. The air in the room did not cool very well.
Comment from Hotel Management
Aug 3, 2017 by Tenille, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
2 out of 5
by Jeff

Like an ashtray

Posted May 1, 2017 on Hotels
When I walked it the door the smell of smoke caught me off guard. After checking-in and walking the smoke infested hallways to my non-smoking room I was cautiously optimistic that the smell of smoke might not be as bad in my room. It didn't matter. I immediately opened the window to get some fresh air. I would have changed rooms except I didn't think it would matter much. I booked a different hotel for the following week.
Comment from Hotel Management
May 14, 2017 by Tenille, Hotel Management
We are sorry that you were unhappy with your stay. We know how important it is for a non smoker to be in a non smoking room. We are addressing the issues of having non smoking rooms detailed when there is any presence of smoking in the rooms. Thanks for letting us know.
2 out of 5
by Bobby

You get what you pay for...

Posted Apr 30, 2017 on Hotels
This hotel was very inexpensive, but you get what you pay for. The breakfast was minimal, the rooms were very torn up and damaged, and the overall atmosphere was not pleasant. The staff was very friendly though!
Comment from Hotel Management
May 14, 2017 by Tenille, Hotel Management
Thanks for staying with us. We understand how important it is to feel welcome and safe when you are away from home. We're sorry that the overall atmosphere wasn't pleasing to you. We'll work hard to fix the issues you experienced. We will be adding additional items to the Superstart breakfast and updating furniture in guest rooms. Thanks for your feedback.
2 out of 5
by Rozlyn

The good and BAD

Posted Apr 24, 2017 on Hotels
We had Tree different rooms because of our business trip. All were completely different we had both old, New, and broke furniture in our room. I have never been through this before. And I got bit by something I HOPE it was something small like a spider NOT a bed bug! There is currently an investigation going on. Overall the customer service was wonderful staff did everything to make all of us comfortable. I also was impressed by the cleanliness of the hotel. The staff handled my situation great, and I appreciate that.
Comment from Hotel Management
May 14, 2017 by Tenille, Hotel Management
Thanks for staying with us. We are updating furniture in all guest rooms within the next couple of months. We take guest complaints very seriously and after careful inspection of guest rooms by our pest control company there was no evidence of unwanted guests. We are pleased that you were happy with the customer service by the front desk staff. Thanks for letting us know.
3 out of 5
by Lawrence

Posted Apr 24, 2017 on Hotels
Comment from Hotel Management
Apr 26, 2017 by Tenille, Hotel Management
Thanks for staying with us. We appreciate your feedback.
4 out of 5
by A verified traveler

Posted Apr 22, 2017 on Hotels
Comment from Hotel Management
Apr 26, 2017 by Tenille, Hotel Management
Thanks for staying with us. We appreciate your feedback.
4 out of 5
by Mark

Pleased

Posted Apr 22, 2017 on Hotels
Solid choice, budget pricing. Check-out person at desk was delightful.
Comment from Hotel Management
Apr 26, 2017 by Tenille, Hotel Management
Thanks for staying with us. Your feed back is greatly appreciated.
5 out of 5
by ERICA

Happy

Posted Apr 11, 2017 on Hotels
It was awesome. I slept real good the bed was very comfortable. I would stay there again. Thank you so much.
Comment from Hotel Management
Apr 26, 2017 by Tenille, Hotel Management
Thanks for staying with us. Your feedback is greatly appreciated.
1 out of 5
by Elnakib

Posted Apr 7, 2017 on Hotels
The worth experience ever We found a cockroach inside the room
Comment from Hotel Management
Apr 26, 2017 by Tenille, Hotel Management
We're sorry that you we're unhappy with your stay. We have monthly pest control services done to our guest rooms and common areas. We'll work harder to fix the issues you experienced.