Ratings based on 422 Verified Reviews

2.9 out of 5
46% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Michigan

Horrible hotel!!

Posted May 18, 2017
Pros: Nothing
Cons: Everything
I will never stay there again! The room was dirty, the staff was rude and the few channels you were able to get didn't even come in clear. Oh the free wifi didn't work at all either and when you complained they said it was you phone. I have a brand new Samsung S7 edge that is less than 3 weeks old. Overall it was a very crappy place and I am ticked I wasted my money there!! I would never recommend to a friend period or even an enemy!
Comment from Hotel Management
Jun 4, 2017 by Glo Customer Service, Hotel Management
Dear Guest, Thank you for your review and choosing our hotel property.We are sorry you were unhappy during your brief stay.We will work hard to fix the issues you addressed. Thanks for bringing it to our attention. Sincerely Glo, Customer Service
4 out of 5
by Khoa

Posted May 16, 2017 on Hotels
Comment from Hotel Management
Jun 4, 2017 by Antonio, Hotel Management
Dear Guest, Thank you for your review and choosing our hotel property. Looking forward to having you again as a guest.Sincerely Glo, Customer Service
5 out of 5
by Heather

Posted May 14, 2017 on Hotels
Comment from Hotel Management
Jun 4, 2017 by Antonio, Hotel Management
Dear Heather, Thank you for your review and choosing our hotel property. Looking forward to having you again as a guest. Best Regards, Glo Customer Service
5 out of 5
by paul

Needs electronic services

Posted Apr 30, 2017 on Hotels
The place was great loved the way it was set up unfortunatly are t.v did not work and our hotel phone was not working other than that it was good
Comment from Hotel Management
May 2, 2017 by Antonio, Hotel Management
Dear Paul, Thank you very much for your recent stay at Carefree Inn in Houston, TX. I am quite surprised by your feedback and wish you brought it to our attention prior to leaving the hotel. Further, please accept my sincere apologies that your stay was less than satisfactory. Thanks again for your time, and please be assured I have shared your feedback to for improvement. Hope you will give us another chance when you are in the area.Best Regards Glo, Customer Service
1 out of 5
by Lacy

Posted Apr 29, 2017 on Hotels
Comment from Hotel Management
May 2, 2017 by Antonio, Hotel Management
Dear Lacy, Thank you for taking the time to tell us about your experience. Your feedback is very important to us. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely Glo, Customer Service
2 out of 5
by Oliver

Posted Apr 22, 2017 on Hotels
The roaches made my stay very discomforting dead and many alive!
Comment from Hotel Management
Apr 24, 2017 by Antonio, Hotel Management
Dear Oliver, Thank you for taking the time to tell us about your experience. Your feedback is very important to us. Rest assured that exterminators are on the property once a month. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.Best Regards Glo ,Customer Service
4 out of 5
by Kimberly

Posted Apr 18, 2017 on Hotels
Comment from Hotel Management
Apr 24, 2017 by Antonio, Hotel Management
Dear Kimberly, Thank you for taking the time to review us here. We know your time is valuable, and that you had other options in lodging in the area. We sincerely apologize for the conditional issue you faced during your brief experience with us.We hope to see you again in the near future. Sincerely Glo, Customer Service
4 out of 5
by Blake

Cheap, but ok for a quick stay

Posted Apr 16, 2017 on Hotels
The hotel is as clean as they can make it. It is old, and shows many years of use. The tv is small, but the beds were fine and the sheets and towels clean. Parking spots were way too small and I worried about getting door dings. It seemed safe and quiet, though, and the walking distance to some fast food was convenient.
Comment from Hotel Management
Apr 23, 2017 by Antonio, Hotel Management
Dear Blake, Thank you for taking the time to tell us about your experience. Your feedback is very important to us. We appreciate you sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely Glo, Customer Service
2 out of 5
by Alicia

use to love this place

Posted Apr 12, 2017 on Hotels
hated it. my kids and myself got eaten by bedbugs AND fleas
Comment from Hotel Management
Apr 16, 2017 by Antonio, Hotel Management
Dear Alicia, Thank you for taking the time to tell us about your experience. Your feedback is very important to us. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely Glo, Customer Service
5 out of 5
by Matthew

Posted Apr 10, 2017 on Hotels
Room was nice, staff were nice, room was clean, only real issue was the TV being fuzzy and no HDMI, and the breakfast was a little scant, but I may have missed all the good stuff. Great value.
Comment from Hotel Management
Apr 16, 2017 by Antonio, Hotel Management
Dear Matthew, Thank you very much for your recent stay at Carefree Inn in Houston, TX. I am quite surprised by your feedback and wish you brought it to our attention prior to leaving the hotel. Further, please accept my sincere apologies that your stay was less than satisfactory. Thanks again for your time, and please be assured I have shared your feedback to for improvement. Hope you will give us another chance when you are in the area .Sincerely Glo, Customer Service