Ratings based on 1,140 Verified Reviews

4.3 out of 5
81% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Plainfield, IL

Nice Place!

Posted Feb 15, 2018
Pros: Everything was very nice!
Cons: Get some help in the Restaurant.
Everything was great except the bartender/server in the lobby restaurant was ignorant.
3 out of 5
by A verified traveler from Singapore

Service may be much better

Posted Feb 15, 2018
No Hilton honours points No airline partner points No benefits No breakfast No upgrades But we got cookies, thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas tx

Working 2 night stay

Posted Feb 11, 2018
Benjamin was great with room service. Friendly staff from check in to check out.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lake Jackson, TX

A night out

Posted Jan 22, 2018
Great place for a night out. Clean and comfortable rooms.
Comment from Hotel Management
Jan 22, 2018 by mark, Hotel Management
Thank you for your feedback. We appreciate you taking the time to let us know how we are doing. I hope you have a chance to visit us again soon. Mark Yakoubek Rooms Director
5 out of 5
Recommended
for Everyone
by A verified traveler from College Station, TX

Posted Jan 14, 2018
When we arrived, the desk staff said that there were no Double queen rooms available despite me having reserved and paid for these rooms. However, within a short period of time, one room was available and we checked in to that room and were told that the other room would be ready later.
Comment from Hotel Management
Jan 22, 2018 by mark, Hotel Management
Thank you for your feedback. We appreciate you taking the time to let us know how we are doing. I apologize for the confusion at check in but am glad you were eventually able to get to your rooms. I hope you have a chance to visit us again soon. Mark Yakoubek Rooms Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Gucci

Posted Jan 8, 2018
Mane dem rooms smell good as hell. I dont know what else you wanna hear
Comment from Hotel Management
Jan 22, 2018 by Mark, Hotel Management
Thank you for your feedback. We appreciate you taking the time to let us know how we are doing. I hope you have a chance to visit us again soon. Mark Yakoubek Rooms Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2018
Nice cozy and quiet hotel. Very clean and updated parking is a little confusing but you’ll get the hang of it
Comment from Hotel Management
Jan 22, 2018 by Mark, Hotel Management
Thank you for your feedback. We appreciate you taking the time to let us know how we are doing. I hope you have a chance to visit us again soon. Mark Yakoubek Rooms Director
2 out of 5
by A verified traveler

Posted Dec 28, 2017
First room had blood on the wall and toilet paper in the bathroom. Toilet paper was folded telling me someone cleaned the room and ignored the blood. The sink was also broken and would not drain. Second room the bed was not made properly... a non-fitted sheet was draped over half the bed, the lower half was just the exposed mattress cover. Unfortunately I didn't notice until I woke up in the morning, kinda gross...
Comment from Hotel Management
Dec 31, 2017 by Mark, Hotel Management
Thank you for your feedback. I am sorry to hear that we failed to meet your expectations. We take comments like yours seriously and will use your review as a tool as we work to improve the operation. I hope you will consider staying with us in the future. Mark Yakoubek Rooms Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Dec 16, 2017
Overall great price for all the amenities and location
Comment from Hotel Management
Dec 29, 2017 by mark, Hotel Management
Thank you for your feedback. We look forward to your return. Mark Yakoubek Rooms Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Greenway Plaza area

Posted Dec 10, 2017
The only hotel to stay at when we’re in town. Great service and comfortable stay.
Comment from Hotel Management
Dec 29, 2017 by mark, Hotel Management
Thank you for your feedback. We are glad to be your hotel of choice in Houston. Hope to see you back soon. Mark Yakoubek Rooms Director