Ratings based on 3,695 Verified Reviews

3.8 out of 5
75% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Ok for the price

Posted Sep 22, 2017
Pros: Price
Cons: Windows must be refurbished due to high noise of the street while you are sleeping.
If you have to stay around that location and for just a couple of days you will be ok.
4 out of 5
Recommended
for Everyone
by A verified traveler from Usa

Hotel vs Harvey

Posted Sep 5, 2017
The hotel was never flooded and the staff stayed at the hotel so they could take care of the guests. It never lost water or electricity and there was always food to serve.
3 out of 5
by A verified traveler from houston

Posted Sep 2, 2017
Parking entrance is terrible. Room is small. Charge $1.5 for local.
3 out of 5
by A verified traveler

Needs to be more clean.

Posted Aug 28, 2017
Cons: Cleaniness
I walked in my room and my room wasn't even clean. The tub was still dirty and the bed wasn't made.
2 out of 5
by A verified traveler

Posted Aug 23, 2017
Lobby was nice. Other than that the hotel was old and outdated
4 out of 5
Recommended
for Everyone
by A verified traveler from Amherst NY

Nice hotel close to the highway.

Posted Aug 21, 2017
We stayed here for a few days due to medical tests at MD Anderson. The drive was easy to the hospital and found great nearby restaurants for breakfast and dinner. The pool was nice although being close to the highway made it noisy.
4 out of 5
Recommended
for Everyone
by A verified traveler from Warri, Nigeria

Nice hotel close to my places of interest

Posted Aug 20, 2017
My experience was superb and pleasing. Hospitality a little bit above what you find with most average hotels of this class
3 out of 5
by A verified traveler

not good

Posted Aug 19, 2017
Too noisy. Not flexible with date chg, expedia blamed hotel, hotel blamed expedia. Hotel said expedia says breakfast included when its not. Parking looks secure but really isn't, exit gate opens automatically.
3 out of 5
by A verified traveler

Blood on elevator

Posted Aug 17, 2017
Find a open safety pen on carpet on my room. Saw blood stain on the elevator wall.
4 out of 5
by A verified traveler from NZ

Wonderful stay

Posted Jul 27, 2017
Pros: Location and staff great.
Cons: Rooms old but well maintained.
Location: Galleria shopping
The staff were fantastic and obliging and welcomed me. Nothing was a problem .Enjoyable.