Ratings based on 428 Verified Reviews

3.7 out of 5
78% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Hotel is dated. Lamps missing light bulbs

Posted Mar 19, 2017
Needing a complete remodel of outside and inside. Front desk was friendly and helpful.
Comment from Hotel Management
Mar 19, 2017 by BWCocoaInn Team, Hotel Management
Thank you, for taking the time to review our property. We greatly appreciate and take every suggestion very seriously; as it is a means to improve the quality of every guest's stay at our hotel. I will let the staff here know that their hard work is paying off. We are so glad to hear that you enjoyed your stay and hope to see you again for your next visit to the Space Coast area! BWCocoaInn Team Please call us here at the hotel 321-632-1065 so we can know what room you stayed in that is missing the lightbulbs.
1 out of 5
by A verified traveler

Remodel and clean

Posted Mar 18, 2017
I travel for a living This hotel needs a major remodeling top to Bottom Not a good experience Good location
Comment from Hotel Management
Mar 20, 2017 by BWCocoaInn Team, Hotel Management
Thank you Traveler for taking the time to review our property. We greatly appreciate and take every suggestion very seriously; as it is a means to improve the quality of every guest's stay at our hotel. When the survey program was introduced we had hoped to get feedback along with the star rating, as that is really the only way we can get a feel as to where we need to improve or where we are doing well at. Without some sort of explanation as to why you have chosen to give your stay a 1 star I am afraid we have no way of knowing where we failed you. Regardless of your current 1 star rating with no explanation we hope that you would give us another chance and would love to see you again for your next visit to the Space Coast area! BWCocoaInn Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2017
Room was quite comfortable but could use firmer pillows
Comment from Hotel Management
Mar 9, 2017 by BWCocoaInn Team, Hotel Management
Thank you, for taking the time to review our property. We greatly appreciate and take every suggestion very seriously; as it is a means to improve the quality of every guest's stay at our hotel. I will let the staff here know that their hard work is paying off. We are so glad to hear that you enjoyed your stay and hope to see you again for your next visit to the Space Coast area! I will mention your pillow preference to the Boss.BWCocoaInn Team
4 out of 5
by Doug

Posted Feb 19, 2017 on Hotels
Not a very nice area, but hotel was ok
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Thank you, for taking the time to review our property. We greatly appreciate and take every suggestion very seriously; as it is a means to improve the quality of every guest's stay at our hotel. I will let the staff here know that their hard work is paying off. We are so glad to hear that you enjoyed your stay and hope to see you again for your next visit to the Space Coast area! BWCocoaInn Team
4 out of 5
by eric

Decent value for the area.

Posted Feb 14, 2017 on Hotels
Lobby and breakfast area looked remodeledand clean. Was very happy with the breakfast but they have signs saying must eat in the area and can't take back to your room. Rooms look dated and could use some updating. As most hotels in the cocoa / cocoa beach area do. But not bad for a short stay.
Comment from Hotel Management
Feb 18, 2017 by General Manager, Hotel Management
Thank you, Eric, for taking the time to review our property. We greatly appreciate and take every suggestion very seriously; as it is a means to improve the quality of every guest's stay at our hotel. We had to put those signs up Eric because we were seeing that people were taking 3 to 4 plates of food back to the room....which was fine.. but they were not eating it, this had gone on for months before the Boss finally said ... we just can't do that anymore. Had you walked by the front desk with say a plate and some coffee we would have let ya slide :) I will let the staff here know that their hard work is paying off. We are so glad to hear that you enjoyed your stay and hope to see you again for your next visit to the Space Coast area! BWCocoaInn Team
3 out of 5
by Jouni

Posted Feb 12, 2017 on Hotels
Comment from Hotel Management
Feb 18, 2017 by General Manager, Hotel Management
Thank you Jouni for taking the time to review our property. We greatly appreciate and take every suggestion very seriously; as it is a means to improve the quality of every guest's stay at our hotel. When the survey program was introduced we had hoped to get feedback along with the star rating, as that is really the only way we can get a feel as to where we need to improve or where we are doing well at. Without some sort of explanation as to why you have chosen to give your stay a 3 star I am afraid we have no way of knowing where we failed you. Regardless of your current 3 star rating with no explanation we hope that you would give us another chance and would love to see you again for your next visit to the Space Coast area! BWCocoaInn Team
4 out of 5
by A verified traveler

quality place to stay

Posted Feb 8, 2017 on Hotels
The hotel was packed but it was quiet in the room. The beds were not the most comfortable but I still managed to get a decent night of sleep.
Comment from Hotel Management
Feb 12, 2017 by General Manager, Hotel Management
Thank you for taking the time to review our property. We greatly appreciate and take every suggestion very seriously; as it is a means to improve the quality of every guest's stay at our hotel. We are glad to hear that you enjoyed your stay. Thanks Again! BWCocoaInn Team
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Good place for an overnight stay

Posted Feb 2, 2017
We stayed for 1 night during a visit to Cape Canaveral. The room was large, clean and comfortable. The bed was large and very comfortable. There was constant low-level traffic noise from the Interstate. It was fortunate we didnt need the air conditioning on as it made a deafening noise. Breakfast was much better than we expected with a good range of choice. There's a nice little gym and an ice-cold pool.
Comment from Hotel Management
Feb 2, 2017 by BWCocoaInn Team, Hotel Management
Thank you, for taking the time to review our property. We greatly appreciate and take every suggestion very seriously; as it is a means to improve the quality of every guest's stay at our hotel. I will let the staff here know that their hard work is paying off. We are so glad to hear that you enjoyed your stay and hope to see you again for your next visit to the Space Coast area! BWCocoaInn Team
3 out of 5
by A verified traveler from Roberts, Wi

Smell of room

Posted Jan 29, 2017
We were very pleased with the staff, the cleanliness, and the layout of the room. However it smelled terrible! It was a overpowering musty smell. We wondered why when we drove to our room everyone had their room doors open but upon entering our room we understood why they where open. We even went so far as to drive to the local convience store to buy air freshener. Would be great if y could resolve this problem because everything else about our stay was GREAT!
Comment from Hotel Management
Jan 31, 2017 by BWCocoaInn Team, Hotel Management
Thank you for taking the time to review our property. We greatly appreciate and take every suggestion very seriously; as it is a means to improve the quality of every guest's stay at our hotel. If you are the person I think you are then I see the room that you stayed in and have sent housekeeping to check out the room. We do hope that you would give us another chance and would love to see you again for your next visit to the Space Coast area! BWCocoaInn Team
4 out of 5
by A verified traveler

Posted Jan 23, 2017 on Hotels
Room could have been a little musty but overall o.k.
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Thank you, for taking the time to review our property. We greatly appreciate and take every suggestion very seriously; as it is a means to improve the quality of every guest's stay at our hotel. I will let the staff here know that their hard work is paying off. We are so glad to hear that you enjoyed your stay and hope to see you again for your next visit to the Space Coast area! BWCocoaInn Team