Ratings based on 648 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Philippines

Excellent location, Great staff, great amenities.

Posted Feb 15, 2018
We had such a great time here touring Rome. You get a free delicious buffet breakfast everyday, staff are very very friendly, excellent location since it is very near the Spanish steps. The place was very cozy. Special mention to Elisa and Randi that made our stay very memorable.
Comment from Hotel Management
Feb 17, 2018 by Customer Care Department Residenza Frattina , Hotel Management
Dear MikeC, Thanks for sharing your opinion with us! We are so glad you enjoyed your stay with us, our main goal is the satisfation of our guests and thei happiness in Rome! We hope to see you again for your next trip in the Eternal City! Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Manila, Philippines

Great and safe location, Very helpful staff, cozy.

Posted Feb 8, 2018
We loved our stay here. The staff was great! Special mention to Elisa and Randi for making us feel very welcomed during our stay. The room was always clean, lots of towels, beverages were all free inside the room. The breakfast was very filling and good. The location is excellent. 5 minutes away from the Spanish steps and the Subway station and the shopping district. We will definitely come back here if we get the chance to visit and tour Rome again. To the Staff: we are so grateful to all of you. Thank you very much!
Comment from Hotel Management
Feb 9, 2018 by Customer Care Department Residenza Frattina, Hotel Management
Dear Michael, Thank you, thank you, thank you! We are so happy you enjoyed your stay with us! Our location, as you have written, is perfect for sighseeing, you can reach the major attraction of the Eternal City by foot. Our main goal is the satisfaction of our guests, so we are proud you felt very welcomed and we will share your opinion with Elisa and Randi. We hope to see you again for your next trip in Rome. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, great location.

Posted Feb 7, 2018
Pros: Great location and friendly staff.
Cons: A bit noisy early on a morning as staff came in to work.
Good hotel, staff were very helpful and friendly. Hotel is in a great location, very close to Spanish steps,Trevi fountain and main shopping area. We walked to all major tourist attractions easily, which made our stay very enjoyable.
Comment from Hotel Management
Feb 9, 2018 by Customer Care Department Residenza Frattina, Hotel Management
Dear Guest, Thanks for sharing your experience with other users! We are happy you enjoyed our location, near to the major attractions of the Eternal City. Thanks for mentioning our staff, always ready to satisfy all our guests request. We hope to see you again for your next trip in Rome. Best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

great Location near Spanish steps

Posted Feb 5, 2018
Terrific location. Near high end shops and Spanish steps. Walked to most tourist spots. More of a townhouse than a hotel but served daily breakfast and afternoon snacks. Most of the guests seemed to be European but that didn’t bother us as staff spoke English. Public space definitely lived in but room cozy and clean - a bit tight for two with a weeks worth of luggage. Reasonably priced.
Comment from Hotel Management
Feb 9, 2018 by Customer Care Department Residenza Frattina, Hotel Management
Dear Guest, Thanks for sharing your experienca with us! We are happy you enjoyed our location, in the really heart of Rome, near to tha major attractions of the Eternal City. We are happy you enjoyed also our buffet breakfast full of genuine products and our afternoon buffet with pastries, coffee and tea available in our lounge. We hope to see you again for your next trip in Rome. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Canada

Best hotel close to spanish steps

Posted Jan 7, 2018
Pros: Everything - The bed, the pillows, the room, the breakfast and the hotel staff
Cons: Our room was very close to the breakfast area it got little loud, kids running in the hallway.
Location: The hotel is very close to the spanish steps, it is right downtown and on the shopping streets. it is also very close to the train station.
We went there for our honeymoon. Hotel staff was amazing and very helpful. The hotel is very close to the spanish steps, it is right downtown and on the shopping streets. it is also very close to the train station.
Comment from Hotel Management
Jan 14, 2018 by Customer Care Department Residenza Frattina, Hotel Management
Dear Tal, Thanks for sharing your experience with us! We are so glad you enoyed your stay in our Residenza, both for our location and our services! We will share your feedback with the Staff! We hope to welcoming you again for your next trip in Rome. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Perfect location , very generous hospitality

Posted Nov 23, 2017
Take in consideration : Hotel located on the 2nd floor without a lift .The public area is an amazing victorian styled room with heavy sofas and antiques Located on an enchanting luxurious boutique shopping street. Facilities include complimentary soft drinks in the minibar refreshed every day , coffee in the room , AC, generous brkfst including scrambled eggs , ham , pastries , cheese , sausage.. . Staff very friendly .Very safe environment, your key is used for opening an entrance gate on the street , the front door to the hotel and your room . Minutes walking distance from Trevi, Spanish Steps, Tim store . And about 15 min from pantheon, coliseum. Villa Borghese, I highly recommend staying here providing You are fit for climbing up the stairs . We stayed in a 3 bed me and my two children.
Comment from Hotel Management
Nov 28, 2017 by Customer Care Department Residenza Frattina, Hotel Management
Dear Yaron, thank you very much for such a nice review! We are happy to read that you appreciated all the aspects of your stay in our hotel. For this reason, we really hope to have you back as our guest soon. Best Regards,
4 out of 5
by JAMSHID

Posted Nov 16, 2017 on Hotels
Comment from Hotel Management
Dec 29, 2017
Dear Jamshid, Thanks for your positive feedback! We are happy you enjoyed your stay at Residenza Frattina! :) We hope to welcoming you for your next trip in Rome Best regards Customer Care Department Residenza Frattina
4 out of 5
by A verified traveler

Nice little place

Posted Nov 16, 2017 on Hotels
Stayed seven nights. It's a smaller hotel in a great area, close to a lot of shopping and some of the many sightseeing locations. Room is small but nice, not a lot of space to store luggage or clothing but it was fine. Nice view on to the street but it got noisy at night. Also, if neighbours are loud you can hear them. WiFi was pretty good and washroom was quite spacious. Check in was easy and front desk staff was friendly. Best part was probably breakfast. Due to the small amount of total guests seating was never an issue nor was running out of food. Small pastries and cappuccino were the best part of the breakfast. Happy overall with my stay.
Comment from Hotel Management
Nov 28, 2017
Dear Guest, thank you for such a nice review of your stay in our Residenza. We are glad that you positively valued the conduct of all our staff. Our mission is to make everyone feel at home and we are very proud to be working all together to succeed. We inform you that we have different rooms, for next time ask to the Reception if you want to see other rooms! We really hope that you will choose our hotel again in the future. Best regards, Customer Care Department Residenza Frattina
5 out of 5
by Natalia Mateusz

Residenza Frattina.

Posted Nov 14, 2017 on Hotels
Excellent price for a great room in hearth of Rome!
Comment from Hotel Management
Nov 17, 2017
Dear Natalia Mateusz, we really want to thank you for taking time to leave a review. We are really happy that you find the room so great! For all our rooms we use a particular attention for the cleanliness and all the minimal details that make Residenza Frattina a unique placet o stay in the historic center of Rome!
4 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Good Location for sightseeing and shopping

Posted Nov 10, 2017
Pros: It's nicely located for sightseeing. Complimentary drinks and facilities for tea and coffee provided in room.
Cons: Accessing the Premises for late arrivals as no Receptionist is available after 5.00p.m. Perhaps a lift could be installed.
Location: Good for Sightseeing and shopping
We stayed at Residenza Frattina for 3 nights. It is perfectly located for seeing the sights in Rome as most of the sights are in easy access from the Hotel. Our double room was quite spacious. and the staff was very helpful and friendly. I inadvertently left my handbag with all my valuables after breakfast one morning and it was promptly returned to me which demonstrates the honesty of the members of staff. Breakfast was basic but adequate and plentiful. The Receptionist was particularly helpful in giving us directions. I would stay at the Hotel again as the location is ideal..
Comment from Hotel Management
Nov 17, 2017 by Customer care of Residenza Frattina, Hotel Management
Dear Tensie, what can we add at your beautiful words? We are really proud that you find our location so perfect. You are right, we are near all the most important attraction; 5 minutes for Trevi Fountain and the Pantheon, 10 minutes for the Colosseum and 20 minutes for the Vatican city and also the wonderful Spanish Steps just at the end of via Frattina! Regarding the lift, unfortunately we are not able to install it in the ancient building where our property is located As you have mentionated our Reception is open daily from 9 am to 5 pm, untill 6:30 pm there will be always someone at the Guests’s disposal, also for the late arrival. We ask to our customers to send only a request via e-email and we will be pleased to send the arrangements details. Finally, we are very happy to know, also,that you appreciated our professional and helpful Staff: we work hard and with passion in order to make our guests happy and leave a special memory of their holiday! All our staff sends their regards and we hope to see you again for your next visit in Rome!