Ratings based on 11,475 Verified Reviews

3.9 out of 5
78% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from navada

Very convenient

Posted Nov 22, 2017
I liked to stay at this place because it was very convenient close to freeway close to downtown and the most important that it was very nice and clean..
Comment from Hotel Management
Nov 23, 2017 by Abby, Hotel Management
Thank you so much for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 22, 2017
Will be staying here in the future. Staff was helpful.
Comment from Hotel Management
Nov 23, 2017 by Abby, Hotel Management
Thank you so much for staying with us. We are glad to hear the staff was accommodating.
3 out of 5
Recommended
for Everyone
by A verified traveler from Mesquite, nv

too much noise from trains at night.

Posted Nov 22, 2017
Pros: close to interstate
My room was over looking the train tracks and it was very noisy at night.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2017
Great place to stay. Easy on/off freeway. Great location.
Comment from Hotel Management
Nov 23, 2017 by Abby, Hotel Management
Thank you so much for choosing the Nugget Casino Resort!
3 out of 5
Recommended
for Everyone
by A verified traveler from Reno

Hotel staff was nice and polite -

Posted Nov 21, 2017
Pros: Price was below the competition and the room was nice and clean
Cons: Work on the restaurant staff and food quality
Location: Reno is famous for the casinos and Lake Tahoe which is only about 45 minutes away
The front desk staff was nice but my key didn't work when I got to my room, had to go back down to desk - the breakfast at the Rosies Cafe was lacking in service and food quality, one cup of coffee after sitting for 10 minutes then I got cold bacon and warm eggs - won't eat there again
5 out of 5
Recommended
for Everyone
by A verified traveler from Reno, NV

Great hotel for a great price

Posted Nov 21, 2017
The Nugget is definitely a great bang for your buck. The staff was extremely nice and when they didn't have the room I had pre ordered through Expedia they didn't hesitate to upgrade me! They definitely helped make my trip great!
Comment from Hotel Management
Nov 23, 2017 by Abby, Hotel Management
Thank you so much for your feedback Adam! We are glad to here that the staff was accommodating to your needs! We look forward to having you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City, UT

Quick overnight in Vegas

Posted Nov 21, 2017
Pros: New Rooms
Cons: Check In Speed.
The Nugget has gone thru some rennovations for the better. The new rooms are very nice. Would highly recommend!
Comment from Hotel Management
Nov 23, 2017 by Abby, Hotel Management
Thank you so much for staying with us Pierre! We are glad to hear you are enjoying our renovations, with more on the way!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent, accept heating need fixing .

Posted Nov 21, 2017
Excellent service and prompt service for heating issue. Pleasant stay.
Comment from Hotel Management
Nov 23, 2017 by Abby, Hotel Management
Thank you so much for the feed-back. We apologize about the heating issues during your stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from Elk Grove, Ca

Posted Nov 21, 2017
Room smelled. The ice machine didnt work on our floor had to go to another. Very inconvient.
5 out of 5
Recommended
for Everyone
by A verified traveler from reno,nv

Posted Nov 20, 2017
I was expecting the vale guy to greet me but nobody was there! Other than that it was great
Comment from Hotel Management
Nov 20, 2017 by Azalea, Hotel Management
Thank you for staying with us and we're glad you enjoy your experience. I do apologize about what happened in valet, this will be address immediately. We'll see you soon.