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Reviews of Fairfield Inn & Suites by Marriott Spearfish

2.5 out of 5
Fairfield Inn & Suites by Marriott Spearfish
2720 1st Avenue East, Spearfish, SD

Reviews

8.4

Very Good

Rating 10 - Excellent. 142 out of 314 reviews" "
Rating 8 - Good. 107 out of 314 reviews" "
Rating 6 - Okay. 39 out of 314 reviews" "
Rating 4 - Poor. 19 out of 314 reviews" "
Rating 2 - Terrible. 7 out of 314 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Randy

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very friendly, good breakfast, had all I was looking for at a fair price. However, I do not like that Marriott still charges for full internet access through wifi...just wrap it in the price of the room, as this is why I typically stay at an IHG or other brand hotel on my trips...that said, this was a fine choice and enjoyed my stay
Stayed 1 night in Jan 2024

10/10 Excellent

Michele

Stayed 1 night in Jan 2024

2/10 Terrible

Kyle

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pool and hot tub were very gross
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel would stay again
Very nice hotel
Stayed 1 night in Dec 2023
Response from Kirsten Potter General Manager on Dec 12, 2023
Thank you for the kind words. We are so pleased you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Friendly staff.
Stayed 1 night in Nov 2023
Response from Kirsten on Jan 2, 2024
We are so pleased you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Rachelle

Stayed 1 night in Nov 2023
Response from Kirsten on Jan 2, 2024
Thank you for the positive feedback. We hope to see you again soon:)

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Problems with TV
Th TV was not working in the room... called the front desk, and they acted like this happens all the time, and told me to unplug the TV and plug it back in. That did not work, called the front desk again and they came up and fiddle with it to get it to work... My thought is if they know that have problems with the TV, they should replace it, not expect the renter to do so... otherwise everything else was great... good breakfast.
Stayed 2 nights in Nov 2023
Response from Kirsten on Nov 13, 2023
Kurt,I apologize for the troubles with the TV. Unfortunately, this does happen a lot. The boxes are mandated by Marriott so we deal with them the best we can. However, we should have fixed it in the beginning instead of asking you to rectify the issue. I will speak with the staff regarding that event. Thank you for providing the feedback. We are so pleased the other parts of your stay were comfortable.KirstenGeneral Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super helpful when we needed to stay one more night.
Stayed 1 night in Oct 2023

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Shawna, deatsville

Liked: Cleanliness, staff & service, property conditions & facilities
Laundry facilities were clean. Breakfast was small but good.
Stayed 1 night in Sep 2023

10/10 Excellent

tim

Stayed 1 night in Sep 2023

10/10 Excellent

Janice, Smithville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, room and common areas were very clean and bed was comfortable. Would recommend.
Stayed 1 night in Aug 2023

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good friendly serve by staff.
Stayed 1 night in Aug 2023
Response from Kirsten Potter GM on Aug 28, 2023
We are so pleased you enjoyed your visit. We hope to welcome you again soon.

8/10 Good

Fran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well maintained and clean, though just a bit dated and not as nice as the recent generation of Fairfield Inns. The room was pretty big, with an expansive view of field and farm. The furnishings were sized somewhat too small for that room, leaving some empty areas of wall space, which felt a little odd. Overall, a good choice given the limited options in Spearfish.
Stayed 1 night in Aug 2023
Response from Kirsten Potter GM on Aug 28, 2023
We are pleased you enjoyed your stay. The King Suite does have a large living area. I agree it is a bit sparse in the furniture department. We hope you will stay again soon.

4/10 Poor

Denese

Disliked: Cleanliness, staff & service, property conditions & facilities
Small rooms not much room to move around.
Stayed 1 night in Jul 2023

10/10 Excellent

mary

Traveled with family
Great breakfast!
Stayed 3 nights in Jul 2023

8/10 Good

Julie Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk people were friendly and helpful! Breakfast supervisor was also excellent!
Stayed 1 night in Jun 2023

10/10 Excellent

donna

Stayed 1 night in Jun 2023

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find and parking at location. Very clean and was quiet. They have adult rooms with grab bars and rooms for the hearing impaired.
Stayed 2 nights in May 2023

6/10 Okay

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service
The only two bad things about this property was that there weren’t enough parking spaces and air conditioning was poor…but the staff was great and made accommodations for us to park. Slept poor cause it’s gotta be cool! Otherwise excellent!
Stayed 1 night in May 2023
Response from Kirsten - General Manager on May 24, 2023
We are so sorry your stay wasn't stellar but glad the staff could make it a little more comfortable for you:) Hope to see you again soon.

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 2 nights in May 2023
Response from Kirsten on May 17, 2023
Thanks again! We are so glad you enjoyed your stay:)

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and staff were very friendly.
Stayed 1 night in May 2023
Response from Kirsten on May 17, 2023
Thank you so much. Look forward to seeing you when you are back in the area.

10/10 Excellent

Jolene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
great location and staff
Stayed 2 nights in May 2023
Response from Kirsten on May 11, 2023
We are so pleased you enjoyed your stay. Hope to see you again soon.

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Very clean and up-to-date.
Stayed 1 night in Apr 2023

6/10 Okay

Jon

Traveled with family
Liked: Cleanliness
Pool area was very dark, very poorly lit. Average breakfast.
Stayed 2 nights in Apr 2023

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was great!! Didn't care being locked out of our room because of dead battery on the door for almost an hour. Maintenance did great! But isn't there an easier way to open the door than the hook & line? :)
Stayed 1 night in Mar 2023

8/10 Good

Kameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Angela

Stayed 1 night in Mar 2023

8/10 Good

Greg

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good Hotel
Overall it was a good stay. The room was a little dirty (specifically the tub and bathroom walls). Breakfast was good and the staff was very friendly.
Stayed 3 nights in Jan 2023

4/10 Poor

Nathan

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The ceilings and walls have absolutely zero sound dampening insulation and every step sounds like an explosion. Would not stay again! Front staff extremely unfriendly and unhelpful and check in felt as though it was an extreme inconvenience for the front staff. The one highlight was the staff member working her butt of on her own to serve all hotel guests breakfast.
Stayed 1 night in Jan 2023

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i’ll be back.
clean and comfortable. great breakfast. friendly staff. the room was modern. beds were comfy.
Stayed 1 night in Jan 2023

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
We were in Spearfish to celebrate our Daughter's graduation from Black Hills State University.
Stayed 3 nights in Dec 2022

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Ronald

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Great place, Great breakfast!!
Stayed 1 night in Nov 2022

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was nice and clean, and the host was very pleasant. They pointed me towards a great eatery. Also the breakfast was perfect in the morning!
Stayed 1 night in Oct 2022

10/10 Excellent

Debra M

Stayed 1 night in Oct 2022

8/10 Good

Robyn

Stayed 1 night in Oct 2022

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Rodney

Stayed 2 nights in Oct 2022

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Clean rooms. Great location.
Stayed 1 night in Sep 2022

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean motel. Liked the hot tub.
Stayed 1 night in Sep 2022

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Edward

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Aug 2022

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our staff and really like the hotel. The staff was all so nice and accommodating. Great location and Spearfish is a beautiful area!
Stayed 1 night in Aug 2022

10/10 Excellent

Robin, Fredericksburg

Stayed 4 nights in Jul 2022

10/10 Excellent

marvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great hotel but pool water too cold to swim
Stayed 1 night in Jul 2022

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service
Great stay
Stayed 1 night in Jul 2022

10/10 Excellent

Sydney

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff!
Stayed 4 nights in Jul 2022