Ratings based on 696 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 20, 2018
Close to the airport an a courteous staff. Clean and comfortable rooms. People above us were noisy, but when we called the front desk, they were able to rectify the problem.
Comment from Hotel Management
Jun 21, 2018 by Jerri, Hotel Management
Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Jerri Anderson General Manager Comfort Suites
5 out of 5
by A verified traveler

Posted Jun 20, 2018
Great Pre-Cruise option
5 out of 5
by A verified traveler from Ausyrakia

Posted Jun 13, 2018
Good location for airport. Breakfast only average. Very comfortable bed and bathroom. Good wifi
Comment from Hotel Management
Jun 13, 2018 by Jerri, Hotel Management
Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Jerri Anderson General Manager Comfort Suites
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 12, 2018
5 out of 5
by A verified traveler from Maple Valley

Posted Jun 11, 2018
Mostly quiet. Several guests would let their door slam shut or talk in the hall. Other than that it was pretty quiet.
Comment from Hotel Management
Jun 21, 2018 by Jerri, Hotel Management
Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Jerri Anderson General Manager Comfort Suites
4 out of 5
Recommended
for Everyone
by A verified traveler from Sevierville Tn

Nice hotel. Airport shuttle

Posted Jun 10, 2018
24 Hr airport shuttle, free full breakfast. Nice hotel
Comment from Hotel Management
Jun 10, 2018 by Jerri, Hotel Management
Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Jerri Anderson General Manager Comfort Suites
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 8, 2018
4 out of 5
by A verified traveler from Florida

Posted Jun 3, 2018
Very nice and convenient to airport. Airport shuttle was there with minimal wait time. The only negative was I thought the price was a little high.
Comment from Hotel Management
Jun 8, 2018 by Jerri, Hotel Management
Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Jerri Anderson General Manager Comfort Suites
5 out of 5
by A verified traveler

Posted Jun 1, 2018
Great service for very late arrival
Comment from Hotel Management
Jun 4, 2018 by Jerri, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Jerri Anderson General Manager Comfort Suites
4 out of 5
Recommended
for Everyone
by A verified traveler

Walk in Shower

Posted Jun 1, 2018
I'm 71 and bath tubs are slippery. I asked if the had a room with a walk in shower. The room they had was taken. I really feel hotels and motels should have more rooms with walk in showers. I don't believe it when someone tells me everyone prefers a tub.
Comment from Hotel Management
Jun 2, 2018 by Jerri, Hotel Management
Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Jerri Anderson General Manager Comfort Suites