Ratings based on 628 Verified Reviews

4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by gail

Posted Jan 30, 2017 on Hotels
Comment from Hotel Management
Feb 3, 2017 by General Manager, Hotel Management
Thanks for taking the time out to post your review. Come see us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice for short stay

Posted Jan 30, 2017
Nice, very new best western, convenient to colleges and convention center, very nice staff, free parking, free wifi (not the best but ok as far as hotel wifi goes), free breakfast with fruit, eggs, waffles, yogurt (chobani/Zoi). Rooms very clean and new. Only complaint was that I could hear the music from the hallway in our room, even kept me up for a bit after getting up at night to go to the bathroom! Otherwise great hotel!
Comment from Hotel Management
Feb 2, 2017 by Best Western Plus City Center Front Desk Staff, Hotel Management
We are glad you enjoyed your stay with us! Thank you for letting us know about the music, and we will see what we can do about that. Hope to see you again soon.
5 out of 5
by A verified traveler

I'll definitely come back.

Posted Jan 13, 2017 on Hotels
Welcomed right away. Warm room away from wintry cold outside. I was able to have friends come and we chatted over coffee in the lobby without any interruptions. Felt as close to home as possible. Thank you Best Western.
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Thank YOU for choosing to stay with us. Thanks for posting your review and we're glad you'll be back to see us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2017
very good location. Excellent breakfast and cookies at bed time.
Comment from Hotel Management
Jan 18, 2017 by Best Western Plus City Center Front Desk Staff, Hotel Management
I am glad you enjoyed our breakfast and cookies! They both seem be a guest favorite. We hope to see you again soon.
5 out of 5
by Russell

Posted Jan 2, 2017 on Hotels
Comment from Hotel Management
Jan 8, 2017 by General Manager, Hotel Management
Thanks for staying Best Western Plus!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2016 on Orbitz
Great location downtown, easy walking to everything. No charge for parking and the rooms where clean and comfortable.
Comment from Hotel Management
Dec 25, 2016 by Bailie_BW, Hotel Management
Thanks for posting your review about your recent stay with us. Indeed, we do offer free parking, as well as indoor parking (fees may be applicable.) Thanks for your compliments and we hope you get to come to Spokane again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Deer Lodge, MT

Highly recommended

Posted Dec 15, 2016
Pros: Free parking garage, extremely nice rooms, very friendly staff.
Cons: The pillows...way to hard and way too thick.
Location: We were here for medical reasons, and the location was perfect for the Spokane surgical center and Sacred Heart Hospital.
Great location, friendly service, very nice rooms, free indoor parking.
Comment from Hotel Management
Dec 24, 2016 by Bailie_BW, Hotel Management
Thanks for staying with us! Thanks also for writing in. Next time you stay with us, let our 24 hour front desk staff know and we'll let you choose a pillow that works best for you. We hope we get to see you again soon, and thanks!
5 out of 5
by A verified traveler

Posted Dec 7, 2016 on Hotels
Love staying at the Plus in Spokane. Ashley behind the desk was just wonderful.. very friendly and helpful. Always stay there when in Spokane.
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Thank you for your loyalty - We're so happy to see return guests. Hope we get to see you again soon! Thanks for writing in!
4 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
We really appreciate you taking the time to post your review of your recent stay. Thanks for staying!
5 out of 5
by A verified traveler

Posted Dec 4, 2016 on Hotels
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Thanks for staying with us at the Best Western Plus in downtown Spokane!