Ratings based on 560 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Limited parking

Posted Jul 19, 2016
Be wary... there is limited parking, so if you get to the hotel late, don't be surprised if they tell you to park around the corner at a local grocery story. Downside: you have to move your car by 7:4am - this was a complete hassle!
Comment from Hotel Management
Jul 20, 2016 by Bailie_BW, Hotel Management
Thanks for staying with us! We're sorry about the hassle! We are one of the only hotels that doesn't charge for parking in the downtown core and we're lucky to have some overflow parking available directly behind our property at the Main Street Market! Thanks for posting your review and we hope that we get to see you again soon.
4 out of 5
by A verified traveler from München

Preiswertes City-Hotel

Posted Jul 13, 2016
Vier Nächte in Suite 414, mit Livingroom und Bedroom, Kingbed, Jakuzi, 7 Meter breiter Balkon, für $220/N+Tax nicht zu teuer. Sehr gute Matratze. Die Lage nahe Restaurants und City-Park ist genial. Das Frühstück ist guter Best Western Standard. Wegen zu lauter Nachbarn und extrem nervigem Trittschall in 214 haben wir um ein anderes Zimmer gebeten, was mit wenigen Worten bestens geklappt hat. Wenn die Suite 414 verfügbar ist, kommen wir auf jeden Fall wieder...
Comment from Hotel Management
Jul 13, 2016 by Bailie , Hotel Management
Thanks for staying with us! We're happy you could enjoy one of our King Suites! Sounds like you had a nice time. We'll keep 414 ready for your next stay!
5 out of 5
by A verified traveler

Hotel muy bien ubicado

Posted Jun 13, 2016
Todo muy bien, un poco de ruido porque esta en una avenida principal, pero con tapones de oído lo solucionas.
Comment from Hotel Management
Jun 22, 2016 by Bailie, Hotel Management
Thanks for staying with us downtown in Spokane during your recent trip! We're glad you liked the location and hope to see you again!
4 out of 5
by A verified traveler from Spokane

Posted May 17, 2016
Pros: The personnel was awesome, including the people who clean the rooms.
Cons: The noise, breakfast, make it more home made oatmeal, NOT microwave, come on. Have more options, 3 days and the same thing was served each day.
Location: No complaints, location is perfect.
The only but I have is that there was a door connecting to the next room, and the family staying in that adjacent room woke up really early and the kids were loud, and I was trying to rest not wake up super early before 7am. Second, oatmeal was not made, and I loath microwaves, the radiation it produces is worse than a chemo, don't assume we all love using microwaves. since it was across the Convention Center I expected to be fancier.
Comment from Hotel Management
May 20, 2016 by Bailie_BW, Hotel Management
Thanks for staying with us and thanks for posting your review! We try to accommodate many different dietary restrictions in our complimentary breakfast and will take your recommendations into consideration. Next time you stay with us, make sure to check our our local granola - some of our guests love it so much they order it by the box to take home with them! Thanks again for staying with us!
4 out of 5
by A verified traveler from Pendleton Oregon

Clean Rooms, Friendly Staff

Posted May 4, 2016
The staff was friendly, rooms clean and well maintained. Had a nice breakfast area and good selection of items to pick from. A no frills Hotel but a great value and overall positive experience.
Comment from Hotel Management
May 10, 2016 by Bailie_BW, Hotel Management
Thanks for writing in about your recent stay with us! We're glad you thought it was a great value and had a positive experience! We hope you come see us next time you're in Spokane!
4 out of 5
by A verified traveler

Location

Posted May 2, 2016
Walking distance to everything! We really enjoyed the city!
Comment from Hotel Management
May 10, 2016 by Bailie_BW, Hotel Management
We're glad you were able to enjoy our city! Thanks for staying with us and thanks for writing your review!
4 out of 5
by A verified traveler

walking distance from the Arena

Posted Apr 29, 2016
Cons: I thought the scrambled eggs were too salty.
Best Western was located conveniently, quiet and friendly.
Comment from Hotel Management
May 10, 2016 by Bailie_BW, Hotel Management
Thanks for choosing to stay with us! We're glad you were able to walk to your venue and explore downtown! We hope you come back and see us again soon!
5 out of 5
by A verified traveler

Posted Apr 23, 2016 on Hotels
Comment from Hotel Management
Apr 26, 2016 by Bailie, Hotel Management
Thanks for choosing to stay with us at the Best Western Plus City Center!
4 out of 5
by A verified traveler

Great Value!

Posted Apr 8, 2016 on Hotels
It was excellent. A very nice hotel. Will stay again.
Comment from Hotel Management
Apr 13, 2016 by Bailie, Hotel Management
We're so glad you'll stay again - thanks for posting your review!
5 out of 5
by A verified traveler from clarkston wa

Perfect

Posted Mar 10, 2016
Walking distance to Everywhere, great location..Leave fan on to muffle traffic sound out..
Comment from Hotel Management
Mar 15, 2016 by bg, Hotel Management
Thanks for staying with us when you visited Spokane! We want every guest to have a "perfect" stay as you said you did - thanks so much for letting us know!