Ratings based on 661 Verified Reviews

3.2 out of 5
63% of guests recommend
3.3 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to dr appointment

Posted Jan 12, 2017
I I will stay there again in the future the bed was so comfortable clean room you could not hear people out in the hallways like other hotels
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Thank you for all your compliments, we look forward to hosting you again on your travels back to Spokane
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Dec 1, 2016
We stayed here a few time good experience. We forgot a phone charger there I called when I was home and they said they had it so we had a family member pick it up for us with no problem.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Thank you so much for taking your time to let us know that you have had a good experience each time you have stayed, thank you!
1 out of 5
by A verified traveler from US

Nope

Posted Nov 21, 2016
How is it that they will not rent to someone just because they live in the same city I think it's discrimination against people just because there are prostitutes and drug dealers around does that make us all prostitutes and drug dealers just because we live in the same city I was told when I went to this hotel the other night that I could not stay there because I want to Spokane resident how are you going to turn away a resident of the same city that your business is in
Comment from Hotel Management
Nov 25, 2016 by General Manager, Hotel Management
The reasons is being a budget hotel in a downtown area can attract drug activity and the local transients. This just isn't something we want to have to deal with, nor worth the risk for our business establishment.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2016
Location: Didn't do anything , was there to visit a friend in sacred heart hospital , which was very close
Comfortable , but run down and out dated. Bathroom didn't have a fan, low water pressure in shower. Comfortable bed. Noisy location.
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Thank you for your time to leave us your feedback. We are happy to hear that you found us to be comfortable and a convenient location for you. Thank you.
3 out of 5
by A verified traveler

Posted Nov 8, 2016
Pros: Location in downtown Spokane is ideal. Room was clean.
Cons: Staff member was rude on the phone. She did not convey any sort of warm feeling.
Location: shopping, bars, park
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Thank you for your time to leave us your feedback, we are happy to hear that you were pleased with our location, and found your room to be clean. Thank you!
2 out of 5
by A verified traveler from Montana

FairBridge has the same initials as Flea Bag

Posted Oct 11, 2016
Pros: Nothing.
Cons: Tear it down. Rebuild with everything new, including employees who cared.
Location: 24-hour bums at 7-11 across the street. Women can't walk to Starbucks at opposing intersection corner without being accosted by bums. Not Safe.
Beds were worn out and had no support. Bathroom faucet dripped once per second. Staff denied any knowledge of problem or ability to fix. Hotel run down as though trying to get last dollars of income without investing a dime. Neighborhood was overrun by bums at all hours of the night. Some of guests seemed to be renting by the hour. Breakfast was inedible. Don't go there. Not worth it at half the price. This hotel needs to be removed from Expedia because it damages its reputation.
Comment from Hotel Management
Oct 13, 2016 by General Manager, Hotel Management
Thank you for your time to leave us your feedbck, we appreciate it.
2 out of 5
by A verified traveler

Posted Oct 10, 2016
Location: Scary with all the homeless hanging out.
Hotel staff were very friendly and helpful but the hotel rooms dirty, beds awful. Location scary.
Comment from Hotel Management
Oct 13, 2016 by General Manager, Hotel Management
Thank you for your time to leave us your feedback, we appreciate it!
3 out of 5
by A verified traveler from Washington

Good Staff

Posted Sep 24, 2016
Pros: The staff.
Cons: Some repairs and cleaner.
Location: Easy walking distance to train station, some restaurants, downtown and local bus transportation.
Staff were friendly and ready and willing to help out ASAP. I highly recommend them. And the breakfast had a good assortment of food for the guests as well.
Comment from Hotel Management
Sep 28, 2016 by General Manager, Hotel Management
We are so happy to hear how friendly and accommodating you found our staff to be, and enjoyed our deluxe continental breakfast! Thank you!!
2 out of 5
by A verified traveler

Posted Sep 8, 2016
We realized when we got there, that the location was in a sketchy part of downtown. There was no feeling of security in the parking lot. We felt a little scared as people we walking and riding bikes through the lot while we unloaded our car. Those people appeared to be of a sketchy nature, which made us feel uneasy. The hotel workers were all very nice and even though the place was rundown it was clean.
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
We are very happy to hear that you found our staff very friendly and our property clean. We are in a downtown area so we do have transients in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from spokane wa

Nice hotel

Posted Sep 6, 2016
This our 2nd time to stay clean rooms and nice staff. Easy to check in.
Comment from Hotel Management
Oct 25, 2016 by General Manager, Hotel Management
Thank you very much for your compliments!