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Right indowntown Spokane .Walkable streets and very friendly staff .
Breakfast and evening snack were a great idea
Shelly
Stayed 2 nights in Mar 2024
Response from Front Office Manager on Mar 22, 2024
Thank you so much for the great feedback! We are so glad to hear that you enjoyed your stay along with our friendly staff, breakfast, & reception! We hope to see you again soon!
8/10 Good
Wanda
Mar 15, 2024
Liked: Amenities
Had to ask for a second hair in rom, would have liked an easy chair instead of two desk chairs. Breakfast average, not many gluten free options.
Wanda
Stayed 2 nights in Mar 2024
Response from Front Office Manager on Mar 17, 2024
Thank you so much for taking the time to let us know about your experience with us. Your feedback is very important to us! We hope that we will have the opportunity to serve you again in the near future!
Response from Front Office Manager on Feb 25, 2024
Thank you so much for the perfect score of 5/5! We are so happy that you enjoyed your stay & hope to see you again soon!
10/10 Excellent
Carolyn
Traveled with family
Feb 3, 2024
Liked: Amenities
My husband and I requested to be on a no pet floor. This request was granted and our room was very clean and in excellent condition. Staff was very pleasant. Would recommend to friends.
Carolyn
Stayed 1 night in Jan 2024
Response from Front Office Manager on Feb 15, 2024
It was our pleasure to accommodate your needs We are so happy that you enjoyed your stay & felt comfortable.
The bed was too soft. And had I known that the room was right across from the noisy elevator I would of asked to move rooms. Couldn't figure out how to turn the bathroom fan on. And there's no light above the area of the refrigerator/microwave. Everything else was great.
MIKKI
Stayed 2 nights in Jan 2024
Response from Front Office Manager on Jan 12, 2024
Thank you for taking the time to let us know about your experience with us. Please know that your feedback is very important to us. We hope to see you again soon.
10/10 Excellent
Rachel
Jan 7, 2024
Liked: Amenities
Rachel
Stayed 1 night in Jan 2024
Response from Front Office Manager on Jan 12, 2024
Thank you for taking the time to let us know you enjoyed your stay with a perfect score of 5/5! We hope to see you again soon!
Staff was welcoming & friendly, facilities were exactly what is needed when traveling. Open fire pit on patio was a treat. Breakfast being provided was the highlight as well as coffee available 24/7 and it was very good coffee.
Mae
Stayed 10 nights in Dec 2023
Response from Front Desk Supervisor on Dec 31, 2023
Thank you for taking the time to leave us such awesome feedback as well as a perfect score of 5 out of 5! We are so happy that you were able to treat yourself to our fire pit & other amenities that we have to offer! We hope to see you again soon!
Response from Front Desk Supervisor on Dec 31, 2023
Thank you for taking the time to let us know you enjoyed our beautiful hotel! It was our pleasure having you here with us. We hope to see you again soon!
Every time we came to Spokane, we wanted to stay at the property. So glad we did. Easy to get to, clean room, and was super convenient to get to the hospital.
Kiffen
Stayed 1 night in Dec 2023
Response from Front Desk Supervisor on Dec 24, 2023
Thank you for the wonderful feedback! We are happy to hear that you enjoyed your stay & convenience of our location! We hope to see you again soon!
10/10 Excellent
Tim
Dec 21, 2023
Tim
Stayed 1 night in Dec 2023
Response from Front Desk Supervisor on Dec 24, 2023
Thank you for the perfect score of 10/10! We are so happy that you enjoyed your stay!
Great staff. Nice manager’s reception with tacos and beer in the evening!
Gale De Los
Stayed 2 nights in Dec 2023
Response from Front Desk Supervisor on Dec 7, 2023
Thank you so much for the great feedback! We are so glad that you enjoyed your stay along with Manager reception & our staff! We hope to see you again soon!
Girls trip 2023! The admitting clerk changed our room to an easily accessible room to the outside so we didn’t have to carry our shopping bags through the hotel. Such a great option. The breakfast was great and the managers light dinner option was a very welcome surprise. Warm cookies in the evening so good. Room very clean nicely appointed if perhaps slightly small for 3 adults and lots of shopping 😁. See you next year
Amanda
Stayed 3 nights in Nov 2023
Response from Front Desk Supervisor on Dec 7, 2023
Woohoo! We are so thrilled to hear that you had such a great stay!! Your feedback means so much! Thank you so much for the perfect score of 5/5! We look forward to seeing you next year!
I have a favorite hotel now. I'll definitely be staying again. Very friendly staff. The lobby is very cozy.. Water with fresh oranges, Milk and fresh baked cookies 7-9pm. Decent breakfast. I had a great view.
tina
Stayed 1 night in Nov 2023
Response from Front Desk Supervisor on Dec 7, 2023
That is so exciting that we are now your favorite hotel! Thank you so much for the awesome feedback! We hope to see you again soon!
10/10 Excellent
Robert
Nov 29, 2023
Robert
Stayed 6 nights in Nov 2023
Response from Front Desk Supervisor on Dec 24, 2023
Thank you for the perfect score of 10/10! We are so happy that you enjoyed your stay!
Check in super easy, very friendly! Love the complimentary light dinner with beer or wine! Cookie & milk was a nice added touch as well. Easily accessible to downtown shopping, restaurants and Dr appointments! I’ll be staying again! Quiet and comfy, clean rooms!
Tracie
Stayed 1 night in Nov 2023
Response from Front Desk Supervisor on Nov 30, 2023
What amazing feedback! Thank you so much for letting us know how you loved the Manager Reception, cookies with milk, & our comfy rooms! We hope to see you again soon!
Response from Front Desk Supervisor on Nov 30, 2023
We appreciate you taking the time to let us know that you enjoyed our breakfast as well as our clean property! Thank you so much for the perfect score of 5/5! We hope to see you again soon!
Great stay! Comfortable beds, quiet room, plenty of towels, real size pillows (not those little ones that everyone is using now). The ladies hosting breakfast and the manager's reception were very polite and helpful. Front desk staff was cheerful and welcoming.
Donna
Stayed 1 night in Nov 2023
Response from Front Desk Supervisor on Nov 27, 2023
We are so glad that you enjoyed your stay! All the way down to being comfortable & having the real size pillows! We appreciate your feedback & hope to see you again soon!
Staff was extremely cheerful and helpful and everything that was promised was delivered. Very convenient to parks and shopping and dining
Kenneth
Stayed 1 night in Nov 2023
Response from Front Desk Supervisor on Nov 27, 2023
Thank you for taking the time to let us know about your experience. It makes us so happy to know you found or staff cheerful & helpful! As well as the convenience to parks, shopping, & dining! We hope to see you again soon!
It's a beautiful building, clean, and comfortable. My room was by the elevator, very noisy with the mechanical noise. The reception was fair, not what is call cheerful.
Sharon
Stayed 1 night in Nov 2023
Response from Front Desk Supervisor on Nov 27, 2023
Thank you so much for taking the time to let us know about your stay with us. Your feedback is so important to us! We hope that we will be given the chance to serve you again in the near future!
Response from Front Desk Supervisor on Nov 19, 2023
Thank you for letting us know about your stay! We are so glad that you enjoyed our location & the access to Riverfront Park as well as the Spokane Arena! We hope to see you again soon!
Beautiful property. Love the gorgeous lobby, friendly staff, commitment to cleanliness, very comfortable firm mattresses
Beth
Stayed 4 nights in Nov 2023
Response from Front Desk Supervisor on Nov 13, 2023
Thank you so much for the great feedback! We are so glad that you enjoyed your stay, our cleanliness, friendly staff, & comfortable mattresses! It was our pleasure having you with us! We hope to see you again soon!
The views are amazing and the fire pit was nice. Beds are comfortable.
Sara
Stayed 3 nights in Oct 2023
Response from Front Desk Supervisor on Nov 13, 2023
Thank you for taking the time to let us know about your stay with us! We are so glad that enjoyed your time with us along with the view & fire pits! We hope to see you again soon!
Very helpful welcoming staff. Great room with large flat screen TV and recliner. Good breakfast. Mon-Wed featured free light dinner with spirits. Amenities always available. Very good location for getting to know Spokane. We have stayed in many Holiday Inn Express hotels around the USA and this was easily the very best.
Dennis
Stayed 6 nights in Oct 2023
Response from Front Desk Supervisor on Nov 5, 2023
Thank you so much for the amazing feedback & perfect score of 5/5! We are so happy to hear that you enjoyed your stay so much! We strive to ensure that our hotel is your home away from home! We hope to see you again soon!